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63 Rxo Customer Operations Representative Jobs Hiring Near You

Anritsu

Customer Operations Representative

Morgan Hill, CA · On-site

$25.96 - $38.46/hr

As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for supporting our Sales and Service Operations and managing all aspects of customer experience from when ...

GEODIS

Customer Operations Representative

Plano, TX

$22 - $23/hr

CUSTOMER OPERATIONS REPRESENTATIVE Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless ...

GEODIS

Customer Operations Representative

Plano, TX · On-site

CUSTOMER OPERATIONS REPRESENTATIVE Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless ...

Anritsu

Customer Operations Representative

Morgan Hill, CA · On-site

$54K - $80K/yr

As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for supporting our Sales and Service Operations and managing all aspects of customer experience from when ...

Essilor

RxO - Customer Service Representative

Warwick, RI

$16 - $21.75/hr

Our unique business model and relentless pursuit of operational excellence ensures that consumers ... GENERAL FUNCTION The Customer Service Representative provides resolution to process exceptions by ...

New

RXO

Customer Service Representative

Savannah, GA · On-site

$15 - $20.25/hr

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ...

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RXO Jobs Information

Do workers at RXO get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

Does RXO pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 70 people who took the Breakroom Quiz between December 2024 and August 2026.

At RXO, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from RXO affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 38 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at RXO?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at RXO worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do RXO workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for RXO workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at RXO?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do RXO managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at RXO spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at RXO?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at RXO good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at RXO feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at RXO get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at RXO?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at RXO enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at RXO recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at RXO?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at RXO?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think RXO’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how RXO is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

What other companies are hiring for Customer Operations Representative jobs?

What are the most popular jobs at Rxo?

What are the most popular categories at Rxo?

Infographic showing various Customer Operations Representative job openings at Rxo in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Remote job distribution.

Customer Operations Representative

Avita Medical, Inc

Irvine, CA • On-site

$30 - $35/hr

Full-time

Posted 19 days ago

Job description

Job Type
Full-time
Description
AVITA Medical® is a therapeutic acute wound care company focused on transforming how patients heal. We develop and deliver innovative technologies that harness the body's own healing capabilities to accelerate recovery and improve clinical outcomes.
Our flagship technology, RECELL®, uses a patient's own skin to create Spray-On Skin™ at the point of care, enabling faster healing for patients with serious wounds, including burns and trauma. In the U.S., we also bring forward advanced wound care solutions such as Cohealyx® and PermeaDerm®, expanding our ability to support clinicians across the continuum of care.
At AVITA Medical, we are united by a shared purpose: to help patients heal faster - and to make a
meaningful difference when it matters most.
Position Summary
The Customer Operations Representative serves as a central point of contact for customers, hospitals, field sales, and internal teams. This role oversees order management, customer service, contract and Salesforce administration, and product consignment support across the company's innovative wound care product portfolio. They must thrive in a fast-paced, highly collaborative environment and display passion to deliver a positive customer experience through accurate order fulfillment, thoughtful problem-solving, and timely communication. This role will support Avita Medical's full product portfolio and assist with the rollout of new product lines.
Key Responsibilities
Customer Service & Order Management
  • Provide customer service by telephone and email to hospitals, physicians, purchasing
  • departments, patients, and other stakeholders.
  • Accurately process all Avita Medical purchase orders, both domestic and international.
  • Verify and maintain customer account details, including physician certifications, billing, and
  • hospital credentials.
  • Handle and resolve customer complaints by identifying problems, proposing solutions, and
  • ensuring follow-up.
  • Process returns material authorizations (RMAs) and document all product returns and
  • complaints in accordance with company policies.
  • Maintain records of customer interactions and service issues.
  • Assist sales team with quotes, customer requests, and coordination.
  • Direct unresolved inquiries to appropriate resources and departments.
  • Ensure the accurate application of contract terms for all customer interactions including pricing
  • groups, shipping terms, and consignment arrangements. Thorough understanding of AVITA's
  • contracting process and implantation timelines, close coordination with Director of National
  • Accounts/Contracts with regards to changes and updates

Salesforce & Contract Administration
  • Maintain accurate and current customer, contact, and contract information in designated
  • software platforms (e.g., Salesforce CRM).
  • Process leads and inquiries through CRM and ensure proper routing.
  • Assist in creating, managing, and archiving contracts, pricing agreements, and other
  • documentation.
  • Monitor contract status and coordinate renewals with sales and legal.
  • Generate reports and dashboards as needed to support business operations.

Consignment & Field Support
  • Support the management of consigned inventory at customer sites, including evaluation and
  • clinical product tracking.
  • Coordinate with the field team to ensure timely scanning and reconciliation of product.
  • Serve as a liaison between field representatives and internal departments to support account
  • needs.
  • Ensure consignment records are accurate and reconciliations are completed quarterly.

Cross-Functional Collaboration & Administration
  • Collaborate with teams including Sales, Finance, Inventory Management, Quality, Marketing, and
  • Logistics.
  • Support performance and improvement initiatives and special projects assigned.
  • Maintain up-to-date logs, reports, and documentation relevant to customer and operations
  • support

Requirements
Education/Training
  • Minimum of two-years of university coursework. Associate or bachelor's degree preferred.

Experience
  • Minimum of 2 years of experience in customer service, operations, or order management role.
  • Experience in the medical device or healthcare industry is strongly preferred.
  • Experience with Salesforce CRM and ERP systems is required.
  • Familiarity with Five(.com) and Microsoft Dynamics preferred.
  • Strong Excel and Microsoft Office Suite skills.

Special Knowledge/Skills
  • Excellent communication skills, both written and verbal.
  • Strong cross-functional communication and collaboration skills.
  • Highly organized with strong attention to detail and accuracy.
  • Strong problem-solving skills and a collaborative mindset.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.

AVITA Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs.
Your Physical Work Environment Will Require: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, and hear, stand, walk and/or balance, use hands and fingers to type, handle, feel, grasp, push, and pull. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus. The individual is frequently required to reach with hands and arms, and repetitive motion. The individual is occasionally required to stoop, kneel, or crouch. The individual may occasionally lift and/or move up to 25 pounds.
Salary Description
$30.00-$35.00 Hourly

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