Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Overview As a Representative, Customer Operations you are responsible for executing daily ...
62 Rxo Customer Operations Representative Jobs Hiring Near You
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Overview As a Representative, Customer Operations you are responsible for executing daily ...
Rep, Customer Operations
Kansas City, MO · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Rep, Customer Operations
Kansas City, MO · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Rep, Customer Operations
Ann Arbor, MI · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Rep, Customer Operations
Ann Arbor, MI · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Rep, Customer Operations
Plano, TX · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Rep, Customer Operations
Plano, TX · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Representative, Customer Operations
Minneapolis, MN · On-site
$24.38/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Customer operations template Does this sound like you? Check out what else RXO has to offer. Why ...
Representative, Customer Operations
Minneapolis, MN · On-site
$24.38/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Customer operations template Does this sound like you? Check out what else RXO has to offer. Why ...
Asset Operations Rep
Chicago, IL · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Customer Service: Maintain/service account commitments and incumbent business that falls outside of ...
Asset Operations Rep
Chicago, IL · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Customer Service: Maintain/service account commitments and incumbent business that falls outside of ...
Customer Operations Representative
$54K - $80K/yr
Customer Operations Representative Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical ...
Customer Operations Representative
$54K - $80K/yr
Customer Operations Representative Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical ...
Customer Operations Representative
Minneapolis, MN · On-site
$19 - $21/hr
The role As a Customer Operations Representative, you are the connective tissue between freight, carriers, and customers. You're tendering loads, scheduling pickup and delivery appointments, tracking ...
Customer Operations Representative
Minneapolis, MN · On-site
$19 - $21/hr
The role As a Customer Operations Representative, you are the connective tissue between freight, carriers, and customers. You're tendering loads, scheduling pickup and delivery appointments, tracking ...
Customer Operations Representative
Minneapolis, MN · On-site
$19 - $21/hr
The role As a Customer Operations Representative, you are the connective tissue between freight, carriers, and customers. You're tendering loads, scheduling pickup and delivery appointments, tracking ...
Customer Operations Representative
Minneapolis, MN · On-site
$19 - $21/hr
The role As a Customer Operations Representative, you are the connective tissue between freight, carriers, and customers. You're tendering loads, scheduling pickup and delivery appointments, tracking ...
RXO Jobs Information
Do workers at RXO get paid breaks?
Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and May 2026.
53% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and May 2026.
Does RXO pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
At RXO, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from RXO affordable enough for their workers?
Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and May 2026.
76% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at RXO?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
92% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at RXO worry about hours?
Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.
88% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.
Do RXO workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.
54% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it for RXO workers to change shifts?
Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to get time off at RXO?
Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
Do RXO managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.
Do jobs at RXO spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it to take sick days at RXO?
Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Is working at RXO good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at RXO feel treated with respect by their managers?
Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
88% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at RXO get to take their breaks without interruption?
Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.
68% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.
Is it stressful to work at RXO?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
69% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at RXO enjoy their jobs?
Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.
37% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at RXO recommend working with their team?
Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at RXO?
Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.
39% of people report they didn’t get enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get support to advance at RXO?
Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people think RXO’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how RXO is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Customer Operations Representative jobs?
What are the most popular jobs at Rxo?
What are the most popular categories at Rxo?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
RXO rating
6.7
Based on 70 frontline employees who took The Breakroom Quiz
239th of 339 rated logistics
Job description
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Overview
As a Representative, Customer Operations you are responsible for executing daily operational activities that support customer accounts. You will help maintain strong customer relationships by understanding customer needs, monitoring shipment activity, and ensuring timely and accurate service execution. Your role contributes to account growth, operational efficiency, and overall profitability.
Key Responsibilities
• Perform load management activities, including entering loads accurately and recording shipment status updates.
• Schedule pickup and delivery appointments with customers and warehouse partners.
• Track shipments from pickup through delivery and communicate updates to customers and internal teams.
• Address issues that arise during shipment execution and maintain transparent, proactive communication with customers.
• Provide spot rates, calculate shipment costs, and assist with quoting opportunities for spot, project, and annual business.
• Support Sales with managing key branch accounts through coordinated service, communication, and operational insight.
• Enter complete and accurate data into the Transportation Management System (TMS) and prepare loads for invoicing.
• Communicate shipment, billing, or follow-up concerns to the Sales Manager and Carrier Operations teams.
• Prioritize daily tasks to ensure timely load entry, tracking, customer communication, and issue resolution.
• Review and monitor customer report cards and performance indicators.
• Accept or decline load offers from the Carrier Sales Group based on capacity, service requirements, and customer needs.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Overview
As a Representative, Customer Operations you are responsible for executing daily operational activities that support customer accounts. You will help maintain strong customer relationships by understanding customer needs, monitoring shipment activity, and ensuring timely and accurate service execution. Your role contributes to account growth, operational efficiency, and overall profitability.
Key Responsibilities
• Perform load management activities, including entering loads accurately and recording shipment status updates.
• Schedule pickup and delivery appointments with customers and warehouse partners.
• Track shipments from pickup through delivery and communicate updates to customers and internal teams.
• Address issues that arise during shipment execution and maintain transparent, proactive communication with customers.
• Provide spot rates, calculate shipment costs, and assist with quoting opportunities for spot, project, and annual business.
• Support Sales with managing key branch accounts through coordinated service, communication, and operational insight.
• Enter complete and accurate data into the Transportation Management System (TMS) and prepare loads for invoicing.
• Communicate shipment, billing, or follow-up concerns to the Sales Manager and Carrier Operations teams.
• Prioritize daily tasks to ensure timely load entry, tracking, customer communication, and issue resolution.
• Review and monitor customer report cards and performance indicators.
• Accept or decline load offers from the Carrier Sales Group based on capacity, service requirements, and customer needs.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
About RXO
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
2022