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63 Rxo Customer Operations Representative Jobs Hiring Near You

RXO

Customer Operations Representative

Chicago, IL · On-site

$21.64/hr

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...

RXO

Customer Operations Representative

Naperville, IL · On-site

$40K - $45K/yr

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...

RXO

Customer Operations Representative

Minneapolis, MN · On-site

$21.64/hr

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...

RXO

Customer Operations Representative

Naperville, IL · On-site

$22.60 - $24.04/hr

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Schedule pickup and delivery appointments with warehouses and customers. * Track the status of ...

RXO

Representative, Customer Operations

Chattanooga, TN · On-site

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...

RXO

Representative, Customer Operations

Chattanooga, TN · On-site

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...

RXO

Asset Operations Representative

Chicago, IL · On-site

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Customer Service: Maintain/service account commitments and incumbent business that falls outside of ...

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RXO Jobs Information

Do workers at RXO get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

Does RXO pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 70 people who took the Breakroom Quiz between December 2024 and August 2026.

At RXO, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from RXO affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 38 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at RXO?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at RXO worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do RXO workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for RXO workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at RXO?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do RXO managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at RXO spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at RXO?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at RXO good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at RXO feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at RXO get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at RXO?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at RXO enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at RXO recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at RXO?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at RXO?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think RXO’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how RXO is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

What other companies are hiring for Customer Operations Representative jobs?

What are the most popular jobs at Rxo?

What are the most popular categories at Rxo?

Infographic showing various Customer Operations Representative job openings at Rxo in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Remote job distribution.

Customer Operations Representative

RXO

Chicago, IL • On-site

$21.64/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

RXO rating

6.6

Company rating: 6.6 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

268th of 366 rated logistics

Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation for this role is $21.64 per hour. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
What your day-to-day will look like:
  • Support Sales with managing the branches key accounts
  • Enter loads and confirm notes about the status of shipments
  • Schedule pickup and delivery appointments with warehouses and customers
  • Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
  • Handle any issues that arise on shipments and share information and updates with the customer
  • Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
  • Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
  • Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
  • Monitor report cards

At a minimum, you'll need:
  • Excellent verbal and written communication skills
  • Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
  • The ability to work in a fast-paced environment

It'd be great if you also have:
  • 1 year of sales or customer service experience
  • 1 year of related experience and/or training, and a general understanding of the transportation industry
  • Solid attention to detail and follow-up skills with experience identifying and resolving problems

Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
  • Competitive pay
  • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
  • 401(k) retirement plan with up to 5% company match
  • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
  • Employee Assistance Program (EAP)
  • Tuition reimbursement, adoption assistance
  • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
  • Health Reimbursement Arrangement

Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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