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Customer Operations Associate Jobs in California

Objective/Purpose: We are currently looking for an Operations Associate who will be responsible for primarily managing the customer communication within the Operations Team. Secondary ...

Objective/Purpose: We are currently looking for an Operations Associate who will be responsible for primarily managing the customer communication within the Operations Team. Secondary ...

Operations Associate

Malibu, CA · On-site

$18 - $19/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

New

Objective/Purpose: We are currently looking for an Operations Associate who will be responsible for primarily managing the customer communication within the Operations Team. Secondary ...

Operations Associate

Malibu, CA · On-site

$18 - $19/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

New

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

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Showing results 1-20

Customer Operations Associate information

See California salary details

$9

$25

$49

How much do customer operations associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer operations associate in California is $25.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Customer Operations jobs in California? The most popular types of Customer Operations jobs in California are:
What are popular job titles related to Customer Operations Associate jobs in California? For Customer Operations Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in California look for? The top searched job categories for Customer Operations Associate jobs in California are:
What cities in California are hiring for Customer Operations Associate jobs? Cities in California with the most Customer Operations Associate job openings:
Operations Associate

Operations Associate

7th Avenue

Inglewood, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

Salary:


Job Title: Operations Associate

Location: Hybrid in Inglewood, CA 90302 with 2 days/week at the office


Company Overview:
7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury
design with functional day-to-day features. Our main product is a modular sofa collection we call The
Worlds Greatest Modular Sofa that includes features such as endless modularity, water-repellent and
stain-resistant fabrics, removable and machine-washable covers, memory foam cushions, and many
more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or
more.


Objective/Purpose:
We are currently looking for an Operations Associate who will be responsible for primarily managing the
customer communication within the Operations Team. Secondary responsibilities will be to manage the
allocation and fulfillment of our showroom, marketing, and customer replacement orders. The ability to
utilize quickly changing systems and processes will be a key long term success factor for this position.


Roles & Responsibilities:
Ensure all outbound Showroom, Marketing, and Replacement orders are shipped on a timely
basis. No late orders where inventory is fully allocated.
Daily review of inventory availability and ensuring showroom, marketing, and customer
replacement orders are allocated.
Assist in monitoring inventory levels to ensure adequate stock is maintained.
Complete order requests and modifications from all parts of the company
(Sales/Marketing/Concierge).
Communicate with a sense of urgency to our warehouse and management team.
Assist in updating appropriate operational SOPs.
Meet our Inbox 0 KPI where we respond to all inquiries by the end of the day.
Maintain accurate records and databases related to operations.
Ensure the timely completion of tasks and projects.
High level of order auditing to ensure goals and objectives are met.
Continuous improvement recognition of current processes to ensure constant efficiencies are
being brought to the position.



Qualifications:
2+ years of experience in an operational role.
Excellent communication skills - both written and verbal - with an extra emphasis on spelling and
grammar are of the utmost importance.
Bachelor's degree in business, operations management, or a related field (preferred).
Experience in operations coordination or a similar role.
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Proficiency in MS Office Suite and other relevant software.
Ability to analyze data and generate reports.
Detail-oriented with a focus on accuracy.
Problem-solving and critical-thinking abilities.
Ability to work independently and as part of a team.
Knowledge of logistics and supply chain management is a plus.
Technically Proficient/Experience with Google's suite of tools, NetSuite, Notion, Slack, Gorgias,
Aircall, DispatchTrack or similar tools.
Team player with a strong positive attitude.
Be a creative problem solver that is the internal champion for our customers.



Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Company 401(k)



Schedule:
8 hour shift
Tuesday - Saturday



Ability to commute/relocate:
Inglewood, CA 90302: Reliably commute or planning to relocate before starting work (Required)


Experience:
Operations: 2 years (Required)