ZipRecruiter

Log In

1

Customer Operations Associate Jobs in California

Nati Boutique

Operations Associate

Venice, CA · On-site

$20 - $22/hr

... Operations Associate to help us build and track inventory, pick up and drop off product between ... Monitor inventory levels and adjust stock levels as necessary. * Assist with responding to customer ...

Lyft

Operations Associate

Los Angeles, CA

... organized Operations Associate to join our Los Angeles team full-time. Reporting into the ... Assists customers with the car rental process, including but not limited to Express Drive customer ...

Lyft

Operations Associate

Los Angeles, CA · On-site

... organized Operations Associate to join our Los Angeles team full-time. Reporting into the ... Assists customers with the car rental process, including but not limited to Express Drive customer ...

The Bay Club Company

Operations Associate

Danville, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Novato, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

San Diego, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Los Gatos, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Daly City, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

next page

Showing results 1-20

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in California

Customer Operations Associate information

See California salary details

$9

$25

$49

How much do customer operations associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer operations associate in California is $25.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a Customer Operations Associate do?

A Customer Operations Associate is responsible for supporting customers by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. They often work closely with other departments to process orders, handle complaints, and provide information about products or services. Their goal is to maintain customer satisfaction by delivering prompt, accurate, and friendly service. Strong communication, problem-solving, and organizational skills are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in California? The most popular types of Customer Operations jobs in California are:
What are popular job titles related to Customer Operations Associate jobs in California? For Customer Operations Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in California look for? The top searched job categories for Customer Operations Associate jobs in California are:
What cities in California are hiring for Customer Operations Associate jobs? Cities in California with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in California as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,775 per year, or $25.4 per hour.

Operations Associate

Nati Boutique

Venice, CA • On-site

$20 - $22/hr

Full-time

Medical, PTO

Posted 13 days ago

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Paid time off

Job Summary

Nati Boutique, a rapidly growing boutique retailer, is looking for an Operations Associate to help us build and track inventory, pick up and drop off product between vendors and our Southern California locations, as well as supporting our overall inventory supply chain. This will be an on-site, back-of-house role out of our Venice Beach warehouse location.
This position reports directly to our Operations Manager and will be integral to the success and growth of the company. Ideal candidates are reliable, personable, understand the importance of organization and attention to detail, have the desire for physical work, and have the ability to work autonomously. You will be working both with product and data to help maintain the accuracy of inventory systems supporting all of our stores.
Responsibilities

  • Sort, scan, tag, pack, restock, and ship (when needed) merchandise and orders.
  • Receive and process incoming orders and ensure they are accurately recorded in inventory management systems.
  • Perform regular cycle counts of inventory and complete inventory reconciliations.
  • Monitor inventory levels and adjust stock levels as necessary.
  • Assist with responding to customer service inquiries and online return.
  • Maintain a clean, safe, and organized warehouse environment.
  • Assist in loading and unloading vehicles when needed.
  • Occasional driving for pick-ups and drop-offs may be needed.
*This job works in a garage-like setting, but does not require you to operate forklifts, pallet jacks, or other heavy equipment to move items within the warehouse area.
Qualifications

  • Previous experience (1-2 years) in an operational role supporting supply chain, inventory management, merchandising, or related field, highly desired.
  • Shopify experience a huge plus.
  • High school diploma, GED, or equivalent, preferred.
  • A valid driver's license with clean driving record, required.
  • Must be willing to work as a part of a team and collaborate effectively.
  • High level of integrity and attention to detail.
  • Strong communication skills.
  • Able to work in a fast-paced environment.
  • Desire and motivation to go above and beyond the call of duty - proactive rather than reactive mindset.
  • Must be able to stand for 8 hours, carry up to 50lbs with or without reasonable accommodation.
Typical work hours may vary, but would typically be between 9am-5pm or 10am-6pm. 1 weekend shift per week is required.
Job Types: Full-time
Hourly Range: $20-$22