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Customer Operations Associate Jobs in Santa Rosa, CA

Customer Service Associate II

Santa Rosa, CA · On-site

$15.75 - $21.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Petaluma, CA · On-site

$16.75 - $23/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Santa Rosa, CA · On-site

$15.75 - $21.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Petaluma, CA · On-site

$16.75 - $23/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate I

Petaluma, CA · On-site

$16.75 - $23/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Santa Rosa, CA · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Rohnert Park, CA · On-site

$16 - $22.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Novato, CA · On-site

$17 - $23.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Santa Rosa, CA · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Santa Rosa, CA · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Rohnert Park, CA · On-site

$16 - $22.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Santa Rosa, CA · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Novato, CA · On-site

$17 - $23.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Healdsburg, CA · On-site

$16.75 - $23/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Operations Associate information

See Santa Rosa, CA salary details

$10

$28

$55

How much do customer operations associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer operations associate in Santa Rosa, CA is $28.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $29.95 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What job categories do people searching Customer Operations Associate jobs in Santa Rosa, CA look for? The top searched job categories for Customer Operations Associate jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Customer Operations Associate jobs? Cities near Santa Rosa, CA with the most Customer Operations Associate job openings:
Manufacturing Operations Associate

Manufacturing Operations Associate

TEKBERRY

Santa Rosa, CA • On-site

$100/hr

Contractor

Medical, Dental, Vision

Re-posted 29 days ago


Job description

TEKBERRY OFFERS A $100 payment FOR REFERRALS!

Title: Manufacturing Operations Associate
Pay Rate: $22/hr.- $26/hr. DOE and shift 
Benefits include health, dental, and vision (eligible on the 1st of the month following 60 days after your start date).
Employment Type: Contract- 2 years
Est. End Date: 03/01/2028
Schedule:
  1. Day Shift-6am - 2:30pm 
  2. Swing shift- 2pm-10:30pm
Location: Santa Rosa, CA 95403
Job Code: JPC-11882


Tekberry is looking for a highly qualified and motivated Manufacturing Operations Associate to work on-site with our client, a top-tier electronics manufacturing company. As a W2 employee you will have access to health benefits.

This position is in our Thin Film area in Santa Rosa, California. We manufacture thin film circuits in support of our internal and external customers.  You will be part of the team in fabrication, test or separation.   This team is responsible for the production of circuits.  In Thin Film you are responsible for the quality and consistency of the parts; your work affects the quality and function of thin film circuits.    An operator is expected to work closely and professionally with engineering, trainers and operators to assure the quality of the Thin Film circuits.

Though you will be part of a team, you will be working independently under the direction of a coordinator, to contribute to the area’s goals.  The scope and complexity of your training will be based on your existing knowledge and capabilities as well as how fast you can acquire new skills.  Operators in this area will have to handle delicate and sensitive materials in substrate and circuit form.  Operators will be expected to use manufacturing equipment such as a masking, etching, bonding, probe station, microscopes or cameras for set up/visual verification. This position requires attention to detail, steady deliberate movements working with small parts, and the ability to follow a strict quality standard.

Qualifications:

  • The ability to work in an ESD environment.
  • The ability to bring concerns up though a standardized chain of command.
  • Ability to handle and process delicate materials in circuit or substrate form.
  • Skilled hand-eye coordination is imperative for proper handling and movement of parts.
  • Proficient computer skills.
  • Excellent written and verbal communication skills

Qualities

• Skilled coordination/multitasking.

• Ability to handle delicate products.

• Team communication and collaboration.

We need hard-working, reliable employees. Tekberry offers a $100 payment for referrals!

Tekberry Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job!

Check out all our jobs at https://tekberry.com/search-jobs/

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