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Customer Implementation Manager Jobs in California

Collectly

Implementation Manager

San Francisco, CA · On-site

RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers. The Opportunity We are seeking a highly motivated and experienced Implementation Manager with ...

Collectly

Implementation Manager

San Francisco, CA · On-site

RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers. The Opportunity We are seeking a highly motivated and experienced Implementation Manager with ...

Puzzle.io

Implementation Manager

San Francisco, CA · Remote

You'll take customers from signed contract through a successful go-live, ensuring their financial ... You'll manage the entire implementation lifecycle -- kickoff, configuration, data migration ...

Invoca

Implementation Manager

San Diego, CA · Remote

As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading ... Customer Engagement: Collaborate with customers to understand business objectives and tailor ...

Invoca

Implementation Manager

Santa Barbara, CA · Remote

As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading ... Customer Engagement: Collaborate with customers to understand business objectives and tailor ...

Apply Early

Invoca

Implementation Manager

Los Angeles, CA · Remote

As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading ... Customer Engagement: Collaborate with customers to understand business objectives and tailor ...

QuikStor Self Storage

Implementation Manager

El Segundo, CA · On-site

$60K - $70K/yr

Role Overview The Implementation Manager is a customer-facing, product-expert role responsible for translating a customer's business requirements into a clearly defined QuikStor system configuration.

Apply Early

QuikStor Self Storage

Implementation Manager

El Segundo, CA · On-site

$60K - $70K/yr

Role Overview The Implementation Manager is a customer-facing, product-expert role responsible for translating a customer's business requirements into a clearly defined QuikStor system configuration.

Apply Early

Blueprint

Implementation Manager

San Francisco, CA

What will you do? (Role Overview) As an AI-Implementation Manager at Rocketlane, you will lead end ... You'll guide customers toward best practices, manage escalations when needed, and ensure they get ...

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PRIDE Industries

Customer Implementation Specialist

Walnut, CA · On-site

$24.72 - $36.05/hr

Responsibilities PRIDE Industries   Job:  Customer Implementation Specialist Job Code:  AA442 ... Track and manage required documentation, ensuring completeness and timely follow-up on outstanding ...

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Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

San Francisco, CA

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Apply Early

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Showing results 1-20

All JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in California

Customer Implementation Manager information

See California salary details

$38.5K

$102.2K

$165.8K

How much do customer implementation manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer implementation manager in California is $102,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between technical teams and clients, ensure project timelines are met, and provide training and support to ensure successful adoption. Strong communication, project management skills, and familiarity with relevant tools are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

How much does an implementation manager make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, with the median salary around $90,000. Factors such as experience, industry, and location can influence compensation, and many roles require strong project management and communication skills.
What are popular job titles related to Customer Implementation Manager jobs in California? For Customer Implementation Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in California look for? The top searched job categories for Customer Implementation Manager jobs in California are:
What cities in California are hiring for Customer Implementation Manager jobs? Cities in California with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you

Implementation Manager

Campfire Software, Inc

San Francisco, CA • On-site

$100K - $140K/yr

Full-time

Posted 14 days ago

Job description

Please note: This role is based in San Francisco and requires working in the office five days per week alongside the team.
Our Story
Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.
About the Role
We are looking for an Implementation Manager to lead customer implementations from start to finish. This is a fully execution-focused role responsible for ensuring customers successfully launch and start using the platform.
Implementation Managers own the entire implementation process, including kickoff, configuration, data migration, testing, go-live, and transition to Support or Customer Experience. The role requires strong project management, technical understanding of the platform, and clear communication with customers.
You will work closely with customers and internal teams to keep implementations moving, identify risks early, and ensure a smooth and successful launch.
What You'll Do
  • Own end-to-end customer implementations from kickoff through go-live
  • Lead implementation projects with a focus on aligning the platform to each customer's accounting workflows and financial reporting needs
  • Configure the platform based on customer chart of accounts, reporting structures, and operational requirements
  • Manage data migration from source systems (ERP, GL, spreadsheets) and ensure accuracy of financial data
  • Lead testing and validation of financial workflows, reporting outputs, and system configuration
  • Identify risks or discrepancies early across data, processes, or timelines and drive resolution with internal teams
  • Serve as the primary customer contact throughout implementation, providing clear communication and guidance
  • Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges
  • Ensure a smooth transition to Customer Success and Support after go-live

What Success Looks Like
  • Customers successfully go live with financial workflows and reporting fully operational
  • Financial data and reporting outputs reconcile accurately after migration
  • Customers are confident using the platform to manage core accounting processes at launch
  • Implementations stay on schedule with minimal rework post go-live
  • Clear documentation and smooth handoff to the post-implementation team

What We're Looking For
  • Background in accounting or finance
  • Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle).
  • Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations)
  • Experience leading software implementations or complex system rollouts
  • Comfort working with financial data, system configuration, and data migration
  • Strong problem-solving skills with the ability to identify risks early
  • Clear communication with finance stakeholders and technical teams, with a strong client-first mindset
  • Ability to manage multiple implementations in a fast-paced environment

Apply