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Customer Implementation Manager Jobs in San Ramon, CA

Collectly

Implementation Manager

San Francisco, CA · On-site

RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers. The Opportunity We are seeking a highly motivated and experienced Implementation Manager with ...

Collectly

Implementation Manager

San Francisco, CA · On-site

RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers. The Opportunity We are seeking a highly motivated and experienced Implementation Manager with ...

Dealpath

Implementation Manager

San Francisco, CA

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Blueprint

Implementation Manager

San Francisco, CA

What will you do? (Role Overview) As an AI-Implementation Manager at Rocketlane, you will lead end ... You'll guide customers toward best practices, manage escalations when needed, and ensure they get ...

Benchling

Implementation Manager

San Francisco, CA · On-site

$92K - $125K/yr

Implementation Managers work with our customers, from small Biotech startups to the largest ... BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out ...

Dealpath

Implementation Manager

San Francisco, CA

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Canva

Implementation Manager

San Francisco, CA · On-site

You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...

Bobyard, Inc

Implementation Manager

San Francisco, CA · On-site

$100K - $125K/yr

About the Role Implementation Manager owns the first 45 days of every new Bobyard customer's life ... You'll win when a customer is fully launched fast, and when the CSM who inherits the account never ...

Neara

Director, Customer Implementation

San Francisco, CA · On-site

$180K - $250K/yr

You aren't here to manage a contract, you are here to solve the real problem. Core responsibilities ... You are accountable for ensuring the customer is materially better off because of our platform.

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Customer Implementation Manager information

See San Ramon, CA salary details

$43.6K

$115.7K

$187.7K

How much do customer implementation manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer implementation manager in San Ramon, CA is $115,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $135,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in San Ramon, CA look for?

The top searched job categories for Customer Implementation Manager jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Customer Implementation Manager jobs?

Cities near San Ramon, CA with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you

Implementation Manager

San Francisco, CA • On-site

Campfire Software, Inc
See more jobs at Campfire Software, Incexternal

$100K - $140K/yr

Full-time

Re-posted 11 days ago

Job description

Please note: This role is based in San Francisco and requires working in the office five days per week alongside the team.
Our Story
Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.
About the Role
We are looking for an Implementation Manager to lead customer implementations from start to finish. This is a fully execution-focused role responsible for ensuring customers successfully launch and start using the platform.
Implementation Managers own the entire implementation process, including kickoff, configuration, data migration, testing, go-live, and transition to Support or Customer Experience. The role requires strong project management, technical understanding of the platform, and clear communication with customers.
You will work closely with customers and internal teams to keep implementations moving, identify risks early, and ensure a smooth and successful launch.
What You'll Do
  • Own end-to-end customer implementations from kickoff through go-live
  • Lead implementation projects with a focus on aligning the platform to each customer's accounting workflows and financial reporting needs
  • Configure the platform based on customer chart of accounts, reporting structures, and operational requirements
  • Manage data migration from source systems (ERP, GL, spreadsheets) and ensure accuracy of financial data
  • Lead testing and validation of financial workflows, reporting outputs, and system configuration
  • Identify risks or discrepancies early across data, processes, or timelines and drive resolution with internal teams
  • Serve as the primary customer contact throughout implementation, providing clear communication and guidance
  • Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges
  • Ensure a smooth transition to Customer Success and Support after go-live

What Success Looks Like
  • Customers successfully go live with financial workflows and reporting fully operational
  • Financial data and reporting outputs reconcile accurately after migration
  • Customers are confident using the platform to manage core accounting processes at launch
  • Implementations stay on schedule with minimal rework post go-live
  • Clear documentation and smooth handoff to the post-implementation team

What We're Looking For
  • Background in accounting or finance
  • Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle).
  • Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations)
  • Experience leading software implementations or complex system rollouts
  • Comfort working with financial data, system configuration, and data migration
  • Strong problem-solving skills with the ability to identify risks early
  • Clear communication with finance stakeholders and technical teams, with a strong client-first mindset
  • Ability to manage multiple implementations in a fast-paced environment

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