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Customer Implementation Manager Jobs Near Me

Socket.dev

Customer Implementation Manager

Columbus, OH · On-site

$70 - $100/hr

We are seeking a highly motivated and organized Customer Implementation Manager to join our growing Implementation team. In this role, you will be focused on project management and responsible for ...

AssistIQ

Implementation Manager

Columbus, OH

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Your ultimate goal is to make it easy for our customers to adopt and implement our solution. We're ...

VPL, Inc

Implementation Manager

Columbus, OH · Remote

What We're Looking For The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between ...

VPL, Inc

Implementation Manager

Columbus, OH · On-site

What We're Looking For The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between ...

AssistIQ

Implementation Manager

Columbus, OH · Remote

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Your ultimate goal is to make it easy for our customers to adopt and implement our solution. We're ...

AssistIQ

Sr. Implementation Manager

Columbus, OH · Remote

This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer ...

AssistIQ

Sr. Implementation Manager

Columbus, OH

This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer ...

Itron, Inc

Implementation Consultant

Delaware, OH · Remote

Own implementation timelines, milestone tracking, risk management, and coordination across internal teams and customer stakeholders. * Facilitate discovery and requirements workshops to understand ...

New

Harris

Implementation Specialist

Delaware, OH · On-site

$65K - $75K/yr

... Jail Management Systems, Police Records Management Systems, CAD, Mobile, and Civil Service ... Customer support, low level technical support for our software users * Work closely with clients ...

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How much do customer implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

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Customer Implementation Manager jobs near you
A map of the United States highlighting the number of Customer Implementation Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Implementation Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Implementation Manager

Socket.dev

Columbus, OH • On-site

$70 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Who We Are:

Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents.

We’ve built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow.

That kind of momentum requires something specific from the people who work here: high standards, a builder’s mindset and ambition without ego.

Foxen isn’t for everyone. But for the people it’s for, it’s a supportive place to grow.

What You’ll Do:

We are seeking a highly motivated and organized Customer Implementation Manager to join our growing Implementation team. In this role, you will be focused on project management and responsible for managing the successful onboarding of new customers. You will collaborate closely with Customer Success Managers (CSMs), Relationship Managers (RMs), Customer Experience (CX) Engineers, and other internal teams to ensure a smooth and seamless transition for our customers. This is a dynamic role that requires strong project management, communication, and problem-solving skills.

Key Responsibilities:
  • Lead and manage the entire customer onboarding process from initial kickoff to successful launch.
  • Develop and maintain detailed project plans, timelines, and budgets for each customer onboarding project.
  • Collaborate closely with CSMs, RMs, CX Engineers, and other internal teams to ensure seamless project execution.
  • Proactively identify and mitigate potential risks and challenges throughout the onboarding process.
  • Conduct regular project status meetings with internal teams and customers to communicate progress, address any roadblocks, and ensure client satisfaction.
  • Track project progress and deliverables, ensuring projects are completed on time.
  • Develop and maintain strong relationships with customers throughout the onboarding process.
  • Gather and analyze customer feedback to identify areas for improvement in the onboarding process.
  • Continuously improve onboarding processes and best practices.
  • Contribute to the development and maintenance of project management tools and resources.
What You Bring:
  • 2+ years of experience in project management, preferably within the SaaS or technology industry.
  • Proven ability to manage multiple projects simultaneously and prioritize effectively.
  • Strong project management methodologies (e.g., Agile, Waterfall)
  • Excellent communication, interpersonal, and presentation skills.
  • Strong analytical and problem-solving skills.
  • Ability to build and maintain strong relationships with clients and internal stakeholders.
  • Proficiency in project management software (e.g., Jira, Asana)
  • Experience with Salesforce is a plus.
  • Bachelor’s degree in business administration, Project Management, or a related field preferred.
What We Offer:

As a Customer Implementation Manager, you will receive competitive pay, bonus opportunities and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life insurance, paid time off, paid holidays, a 401k with 4% company match and a yearly learning & development stipend. This is a full-time exempt position, reporting to the company’s Manager, Implementation. Occasional travel may be required to attend training and other company functions.

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