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Customer Implementation Manager Jobs in Texas (NOW HIRING)

Thredd

Implementation Manager

Austin, TX · On-site

The Impact you'll have as an Implementation Manager The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and ...

Thredd

Implementation Manager

Austin, TX

The Impact you'll have as an Implementation Manager The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and ...

Setpoint

$120K - $150K/yr

Lead project management efforts for multiple customer implementations, ensuring clear communication and strong relationships with internal and external stakeholders * Implementation Oversight:

empyrean

Implementation Manager

Houston, TX · Remote

Excellent customer focus/service orientation * Excellent written and verbal communication skills ... implementation, managing client relationships, sales or a related field * 5+ years of project ...

ShipperHQ

Implementation Manager - SaaS

Austin, TX · On-site

Implementation Manager - SaaS​ Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...

Empyrean

Implementation Manager

Houston, TX · On-site

Excellent customer focus/service orientation * Excellent written and verbal communication skills ... implementation, managing client relationships, sales or a related field * 5+ years of project ...

ShipperHQ

Implementation Manager - SaaS

Austin, TX · On-site

Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...

Dealpath

Implementation Manager

Austin, TX · On-site

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

Austin, TX

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

Austin, TX · On-site

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Lantern

Implementation Manager

Dallas, TX · On-site +1

Implementation Manager This position will provide end-to-end ownership of client implementations ... Your customers aren't just the individuals using your product. They are the driving factor in your ...

Canva

Implementation Manager

Austin, TX

You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...

Lantern

Implementation Manager

Dallas, TX · On-site

Implementation Manager This position will provide end-to-end ownership of client implementations ... Your customers aren't just the individuals using your product. They are the driving factor in your ...

FNBTECH INC

Implementation Manager

Dallas, TX

$60K - $75K/yr

Partner with the Sales, Customer Success, and Technical Support teams to ensure a smooth handoff ... implementation, professional services, or a similar project management role. * Proven experience ...

Canva

Implementation Manager

Austin, TX

You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...

Onbe

Implementation Manager

Plano, TX · On-site

... customers, and a way to connect with partners around the globe! Summary: The Implementations ... As a project manager working directly with our clients, this role will develop and implement a ...

FNBTech, Inc

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

Partner with the Sales, Customer Success, and Technical Support teams to ensure a smooth handoff ... implementation, professional services, or a similar project management role. * Proven experience ...

Dealpath

Senior Implementation Manager

Austin, TX · On-site

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...

Dealpath

Senior Implementation Manager

Austin, TX · On-site

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Texas

Customer Implementation Manager information

See Texas salary details

$36.3K

$96.4K

$156.5K

How much do customer implementation manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer implementation manager in Texas is $96,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $112,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What are popular job titles related to Customer Implementation Manager jobs in Texas?

For Customer Implementation Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Implementation Manager jobs in Texas look for?

The top searched job categories for Customer Implementation Manager jobs in Texas are:

What cities in Texas are hiring for Customer Implementation Manager jobs?

Cities in Texas with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Texas as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $96,443 per year, or $46.4 per hour.

Implementation Manager

Thredd

Austin, TX • On-site

Full-time

Posted 9 days ago

Job description

Are you a hands-on Implementation Manager with experience in payments, cards or fintech who enjoys configuring solutions, solving technical challenges and delivering successful client implementations from concept to go-live?
The Impact you'll have as an Implementation Manager
The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.
You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API's and test cards and products to ensure they work as expected.
What you'll be doing as an Implementation Manager
  • Managing and delivering a portfolio of client projects and programmes
  • Working with clients to capture requirements, identifying potential gaps and solutions, documenting these, producing product setup forms and ensuring they are reviewed and approved
  • Guiding clients and managing expectations on delivery timescales (including options to phase delivery), potential common hold-ups and associated ways to mitigate them
  • Providing a smooth and effective hand over to the Operations and Account Management functions post implementation
  • Scheduling regular progress calls with clients and third parties
  • Advising on impact of potential challenges and delays as well as offering workarounds
  • Ensuring all documentation is produced is of a high quality
  • Identifying and managing risks and issues, and delivering owned tasks and actions
  • Liaising with product and technical teams, raising JIRA tickets as necessary
  • Analysing and where necessary, escalating issues found during implementations to identify short-term fixes and long-term solutions
  • Contributing to and delivering own internal continual improvement initiatives
  • Maintaining internal documentation
  • Acting as first line technical support and troubleshooting where issues are found
  • Building deeper knowledge of the industry, business product and system capabilities

What you'll bring to the Implementation Manager position
  • Understanding of various API protocols in particular REST and SOAP
  • Experience implementing credit solutions
  • Experience working with banks and credit unions
  • Knowledge of various project/programme management methodologies
  • Strong focus on delivering customer outcomes and delivering a good customer experience
  • The ability to interact professionally at all seniority levels across internal and external partners

Where you'll work
Our working model varies depending on the specific role and team requirements. We strive to provide flexibility whilst ensuring that each position is best supported for optimal collaboration and performance.
This Implementation Manager position requires you to be in the Austin office three days per week.
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
Since 2007, Thredd has enabled market leaders through our highly reliable, secure, and scalable platform and supported many of our client's growth journeys - from early-stage startup through to globally recognized unicorns, including Monzo, Revolut, and Starling.
Diversity and Inclusion at Thredd
Here at Thredd, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered. We welcome applications from people of all backgrounds, experiences and identities. If you require any adjustments during the recruitment process, please let us know and we would be happy to support you.
Our Values
Our values-driven culture is what unites our teams globally and our teams is what drives our success;
Here are what the values mean for you in this Implementation Manager position;
  • Own it and deliver - Taking responsibility for your own performance and being successful in your own role
  • Collaborate purposefully - Building trusted relationships with colleagues, supporting activities and being successful together
  • Think differently - Asking questions to check understanding and sharing your ideas to support continuous improvement
  • Act courageously - Stepping out of your comfort zone and embracing change to help you learn and grow

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