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Customer Implementation Manager Jobs in Texas (NOW HIRING)

MealSuite

Customer Implementation Trainer

Dallas, TX · On-site

$62K - $75K/yr

About the Role We're looking for a Customer Implementation Trainer to join our Customer Implementation team . Reporting to the Team Lead, Implementation Training , you'll be the subject matter ...

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MealSuite

Customer Implementation Trainer

Dallas, TX · On-site

$62K - $75K/yr

Collaborate cross-functionally - work closely with Implementation Coordinators and Enterprise Implementation Managers for project training needs and with Sales and Support to transition customer ...

MealSuite

Customer Implementation Trainer

Dallas, TX

$62K - $75K/yr

About the Role We're looking for a Customer Implementation Trainer to join our Customer Implementation team . Reporting to the Team Lead, Implementation Training , you'llbethe subject matter expert ...

Invoca

Implementation Manager

Austin, TX · Remote

As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading ... Customer Engagement: Collaborate with customers to understand business objectives and tailor ...

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AlertMedia

Strategic Implementation Manager

Austin, TX · On-site

Hard work pays off AlertMedia is looking for a customer-focused Strategic Implementation Manager who will take immediate ownership of our largest Enterprise customer relationships with a focus on ...

Closinglock

Implementation Manager, SMB

Austin, TX · On-site

When our customers win, we win. To date, we have protected over $250B+ in funds related to ... About the Role We're looking for an Implementation Manager to own the end-to-end onboarding and ...

PRIDE Industries

Customer Implementation Specialist

Austin, TX · On-site

$24.72 - $36.05/hr

Responsibilities PRIDE Industries   Job:  Customer Implementation Specialist Job Code:  AA442 ... Track and manage required documentation, ensuring completeness and timely follow-up on outstanding ...

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Dealpath

Implementation Manager

Austin, TX

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

Austin, TX

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Apply Early

Lantern

Implementation Manager

Dallas, TX · On-site +1

Your customers aren't just the individuals using your product. They are the driving factor in your ... Implementation Manager This position will provide end-to-end ownership of client implementations.

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All JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Texas

Customer Implementation Manager information

See Texas salary details

$36.3K

$96.4K

$156.5K

How much do customer implementation manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer implementation manager in Texas is $96,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $112,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between technical teams and clients, ensure project timelines are met, and provide training and support to ensure successful adoption. Strong communication, project management skills, and familiarity with relevant tools are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

How much does an implementation manager make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, with the median salary around $90,000. Factors such as experience, industry, and location can influence compensation, and many roles require strong project management and communication skills.
What are popular job titles related to Customer Implementation Manager jobs in Texas? For Customer Implementation Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Texas look for? The top searched job categories for Customer Implementation Manager jobs in Texas are:
What cities in Texas are hiring for Customer Implementation Manager jobs? Cities in Texas with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Customer Implementation Trainer (Bilingual)

Customer Implementation Trainer (Bilingual)

MealSuite

Dallas, TX • On-site

$62K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

About MealSuite
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We're a fast-growing team working on meaningful problems that directly impact patient and resident care.
About the Role
We're looking for a Customer Implementation Trainer to join our Customer Implementation team. Reporting to the Team Lead, Implementation Training, you'll be the subject matter expert on MealSuite's software, delivering top-notch training for our customers and partners to ensure usability and account setups through exceptional customer service. Please note that this is a bilingual role and working professional knowledge of French is required.
What You'll Do
  • Be the training & configuration expert - create, deliver, monitor, and update user training plans based on customer needs, oversee training for customer-guided and live accounts, and own/assist with setups and configuration of Connect, Touch and POS modules as needed.
  • Collaborate cross-functionally - work closely with Implementation Coordinators and Enterprise Implementation Managers for project training needs and with Sales and Support to transition customer accounts after implementation is complete.
  • Communicate with stakeholders - clearly communicate account configuration requirements and expectations and ensure customers receive superior service through the development and strengthening of relationships.
  • Assist with troubleshooting - work with new and existing customers to troubleshoot workflow issues and guide them to adopt system best practices.
  • Champion our product - educate customers on MealSuite's toolkit, capabilities, and best practices to simplify adoption and align expectations, and leverage feedback for continuous improvement to the implementation process.

What You Bring
  • In-depth knowledge of MealSuite products
  • Experience delivering training, ideally with a highly complex product or subject matter
  • 1+ years of hands-on experience in customer implementations and training within a SaaS environment
  • Exceptional professional relationship building and maintenance through active and empathetic listening, as well as engaging written and verbal communication.
  • A genuine excitement about engaging with people and demonstrating how to use highly complex software in a simple and thorough manner
  • Ability to thrive in a collaborative, fast-moving environment
  • Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required)

Compensation: $64,400-$77,300 CAD per year / $62,800-$75,300 USD per year
This role requires working onsite in our Cambridge OR Dallas office two days per week. If you're more than an hour away, apply anyway we're open to discussing options.
Why You'll Love Working Here
  • Unlimited paid time off - yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
  • Retirement savings support - we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
  • Health benefits - this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave.
  • Hybrid flexibility - we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
  • Work-life balance - this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
  • Participation in our equity program - we'd love for you to share in MealSuite's success as we continue to grow!
  • Opportunities for career development and advancement - we support our employees in pursuing and achieving their professional goals.
  • Purposeful work with a positive community impact - more than 90% of our North American employees agree that the company's purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact accommodations@mealsuite.com.
MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.
This is a current vacancy, and we are actively hiring for this position.
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