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Customer Implementation Manager Jobs in Texas (NOW HIRING)

Invoca

Implementation Manager

Austin, TX · Remote

As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading ... Customer Engagement: Collaborate with customers to understand business objectives and tailor ...

Dealpath

Implementation Manager

Austin, TX · Hybrid

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

Austin, TX · Hybrid

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

Austin, TX · On-site

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Lantern

Implementation Manager

Dallas, TX · On-site +1

Your customers aren't just the individuals using your product. They are the driving factor in your ... Implementation Manager This position will provide end-to-end ownership of client implementations.

Subject

Implementation Manager

Austin, TX

This is a customer-facing role -- despite the program-management title, you'll be on calls with ... Own implementation, integration, and onboarding programs for Subject's largest customers across the ...

New

UVeye

Implementation Manager

Houston, TX

You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ... Ensure a smooth transition to the Customer Success Manager (CSM) post-installation by providing all ...

UVeye

Implementation Manager

Houston, TX · On-site +1

$80K - $90K/yr

You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ... Ensure a smooth transition to the Customer Success Manager (CSM) post-installation by providing all ...

Onbe

Implementation Manager

Plano, TX · On-site

... customers, and a way to connect with partners around the globe! Summary: The Implementations ... As a project manager working directly with our clients, this role will develop and implement a ...

Lantern

Implementation Manager

Dallas, TX · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... Implementation Manager This position will provide end-to-end ownership of client implementations.

Dealpath

Senior Implementation Manager

Austin, TX · Hybrid

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Improve existing implementation processes to increase speed, efficiency, and customer satisfaction

Dealpath

Senior Implementation Manager

Austin, TX · On-site

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Improve existing implementation processes to increase speed, efficiency, and customer satisfaction

Dealpath

Senior Implementation Manager

Austin, TX · Hybrid

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Improve existing implementation processes to increase speed, efficiency, and customer satisfaction

SmithRx

Implementation Manager I

Plano, TX

SmithRx is looking for an Implementation Manager I to join the company's Customer Success team to support all core Implementation functions ensuring the high quality of the SmithRx product. As an ...

Paymentus

Tech Implementation Mgr

Dallas, TX · On-site

We are seeking a Technical Implementation Manager who will serve as a customer-facing technical ... Customer-Facing & Implementation Support: * Act as the primary technical point of contact for ...

Qualia

Implementation Manager, SMB

Austin, TX · Remote

Today, through our business customers across the country, millions of consumers use Qualia to close ... You'll provide a roadmap of the implementation period to customers, ensure they stick to the ...

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Showing results 1-20

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Texas

Customer Implementation Manager information

See Texas salary details

$36.3K

$96.4K

$156.5K

How much do customer implementation manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer implementation manager in Texas is $96,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $112,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the salary of an implementation manager?

The salary of a Customer Implementation Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for professional development in project management and client relations.

What is the highest paying job in customer service?

In customer service, roles such as Customer Success Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong communication skills, strategic planning, and industry knowledge, and may involve managing large teams or key accounts.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, training, and support to meet client needs and expectations.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

Can I make 100k as a project manager?

A Customer Implementation Manager can potentially earn $100,000 or more annually, especially with experience, certifications, and working in high-demand industries. Salaries vary based on location, company size, and individual skills, with senior roles and those managing large projects often reaching or exceeding this level.
What are popular job titles related to Customer Implementation Manager jobs in Texas? For Customer Implementation Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Texas look for? The top searched job categories for Customer Implementation Manager jobs in Texas are:
What cities in Texas are hiring for Customer Implementation Manager jobs? Cities in Texas with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you

Implementation Manager

Bloom Equity Partners Management LLC

Dallas, TX • On-site, Remote

Full-time

Posted 12 days ago

Job description

Implementations Manager
Location: UK, US, or Canada (Remote)
Department: Customer Success
Reports To: VP of Customer Success
About Soutron Global
Soutron Global is an internationally recognized provider of cloud-based, scalable information management systems for corporate archives, libraries, information/knowledge hubs, and museums. Since 1989, we have been the longest-serving supplier of library and information management software in the UK market, with an expanding presence in North America, Europe, and Asia.
Our mission is to help organizations transform how they manage, access, and preserve their most valuable information assets. As we continue our global expansion, we are seeking an Implementations Manager who is first and foremost a builder-a high-functioning, roll-up-the-sleeves player-coach with the urgency and energy to raise the performance bar of our delivery function and our customer outcomes.
Role Overview
The Implementations Manager will lead the end-to-end delivery of Soutron customer implementations, ensuring projects are delivered on time, within scope, and to the highest standards of quality. This is a player-coach, builder role: the leader will personally own delivery on the most strategic and complex projects while building the playbooks, SOPs, and team that scale our implementation function.
We are looking for a high-functioning operator who brings urgency and kinetic energy to the group-someone who designs the system rather than just running it, elevates the performance of everyone around them, and is comfortable in the details one moment and architecting the function the next. This individual will serve as both a technical leader (solution architect, system configuration) and a program leader (project management, team coordination), bridging customer requirements with Soutron's platform capabilities.
Key Responsibilities
Build & Scale the Function
  • Build, don't just operate: design playbooks, SOPs, and delivery frameworks from first principles and iterate to scale.
  • Operate as a player-coach-personally own the most strategic and complex customer implementations while building and leading the broader team.
  • Raise the performance bar: bring urgency, energy, and a bias for action; recruit and develop a team of high-functioning A-players.

Implementation Leadership
  • Own the full lifecycle of customer implementations-from scoping and solution design to deployment, testing, and handover.
  • Translate business requirements into technical architecture, mapping customer metadata schemas, collection management workflows, and integration needs onto Soutron's platform.
  • Act as the primary point of escalation for complex project challenges across global customers.

Solution Architecture
  • Design and validate enterprise-grade information management, library automation, and archive management architectures.
  • Define metadata models, data migration strategies, and integration patterns aligned with modern SaaS and (where relevant) industry best practices.
  • Partner with Product and Engineering teams to align customer implementations with platform roadmap.

Project & Program Management
  • Develop and manage detailed project plans, timelines, and budgets for multiple customer projects.
  • Monitor progress, risks, and dependencies; provide proactive updates to internal and external stakeholders.
  • Ensure projects meet defined success criteria, including customer satisfaction and measurable business outcomes.

Team Leadership
  • Manage and mentor a team of Implementation Consultants and Technical Specialists; hire, develop, and retain high-performing talent.
  • Drive adoption of standard operating procedures, playbooks, and implementation frameworks.
  • Foster a culture of urgency, accountability, collaboration, and continuous improvement.

Qualifications
Required
  • Bachelor's degree required.
  • 5+ years of experience delivering enterprise SaaS / software implementations end-to-end (scoping → design → deployment → go-live).
  • 3+ years of experience managing implementation teams or professional services organizations; player-coach experience strongly preferred.
  • Strong fluency in APIs, data migration, cloud platforms, integrations, and modern SaaS architectures.
  • Demonstrable track record of building playbooks, SOPs, and delivery frameworks from first principles-not just operating inherited ones.
  • Strong stakeholder management and communication skills across technical and executive audiences.
  • Demonstrated ability to lead cross-functional teams and manage multiple large-scale projects simultaneously.

Preferred (Not Required)
  • Bachelor's or Master's degree in Library Science, Information Science, Computer Science, or a related field.
  • Experience implementing library management systems (ILS), archive management software, or information management platforms.
  • Familiarity with metadata standards and cataloging practices (MARC, Dublin Core, ISAD(G), RDA) and related compliance frameworks.
  • PMP, PRINCE2, or Agile/Scrum certification.

We would love to meet candidates with deep library / information management domain experience, but we are intentionally open to builders from adjacent enterprise SaaS domains. We will invest in training the right builder on domain specifics.
Builder / Operator Profile
  • High-functioning with a demonstrable bias for action; brings urgency and kinetic energy to the team.
  • Player-coach who has built teams, playbooks, and operating systems from early-stage to scale.
  • Raises the performance bar: hires, develops, and retains A-players; intolerant of mediocrity in themselves or others.
  • Comfortable zooming from architecture to execution-designs the system and can also run the play.

Why Join Soutron Global?
  • Be part of a company with 35+ years of industry leadership in library and information management software.
  • Lead mission-critical implementations with prestigious organizations including law firms, corporations, government agencies, and cultural institutions.
  • Build (not just run) the frameworks, playbooks, and methodologies that will define the next phase of our global growth.
  • Work alongside an exceptional leadership team backed by experienced private equity partners committed to scaling the business globally.

Apply