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Guidecx Jobs in Texas (NOW HIRING)

Jobtailor

Customer Experience Manager

Austin, TX · On-site

$85 - $125/hr

Familiarity with Salesforce and other customer success tools (e.g., GUIDEcx, Planhat, or similar) is a strong plus. * Experience managing technical projects. * Exceptional verbal and written ...

FNBTECH INC

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

Experience with project management software (e.g., GuideCX, Monday, etc). * Bachelor's degree or equivalent experience. * Must be within commuting distance to Farmers Branch, TX and able to work in ...

FNBTech, Inc

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

Experience with project management software (e.g., GuideCX, Monday, etc). * Bachelor's degree or equivalent experience. * Must be within commuting distance to Farmers Branch, TX and able to work in ...

Portnox

Customer Experience Manager

Austin, TX

Familiarity with Salesforce and other customer success tools (e.g., GUIDEcx, Planhat, or similar) is a strong plus. * Project Management: Experience managing technical projects. * Communication

Portnox

Customer Experience Manager

Austin, TX · On-site

Familiarity with Salesforce and other customer success tools (e.g., GUIDEcx, Planhat, or similar) is a strong plus. * Project Management: Experience managing technical projects. * Communication

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Guidecx information

What is the difference between Guidecx vs Project Coordinator?

AspectGuidecxProject Coordinator
CredentialsExperience with project management tools, certifications like PMP or CAPM beneficialOften holds a bachelor's degree in business, management, or related fields; certifications like CAPM are common
Work EnvironmentCollaborative, client-facing, often remote or hybridOffice-based or remote, supporting project teams across industries
Industry UsageUsed in SaaS, tech, and service industries for client onboarding and project managementCommon across various industries for coordinating project tasks and timelines

Guidecx and Project Coordinators both focus on managing projects, but Guidecx specializes in client onboarding and SaaS project management, often requiring familiarity with specific tools and client communication. Project Coordinators have a broader role supporting project teams across industries, with a focus on task coordination and scheduling.

What are popular job titles related to Guidecx jobs in Texas?

For Guidecx jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Guidecx jobs in Texas look for?

The top searched job categories for Guidecx jobs in Texas are:

Guidecx jobs near you
Infographic showing various Guidecx job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution.

Customer Experience Manager

Jobtailor

Austin, TX • On-site

$85 - $125/hr

Other

Posted 4 days ago

Job description

Responsibilities
  • Lead the customer lifecycle—from sales alignment to onboarding, adoption, and growth
  • Oversee the onboarding of our largest and most strategic accounts, ensuring a seamless and timely process by coordinating with internal technical teams and customer-side stakeholders.
  • Act as the subject matter expert (SME) for your assigned accounts. Build and maintain strong, multi-threaded relationships within customer organizations.
  • Conduct regular check‑ins to ensure customers are fully utilizing the solutions they’ve purchased. Monitor customer health, proactively address concerns, and ensure satisfaction.
  • Partner with sales to identify expansion opportunities within existing accounts.
  • Work closely with cross‑functional teams, including Sales, Product, and Support, to deliver a consistent and cohesive customer experience.
  • Maintain and update customer health scores, provide account updates to the executive team, and build reports to inform strategic decision‑making.
  • Continuously refine onboarding and customer success processes to improve efficiency and satisfaction.
  • Build scripts, create documentation, and track key customer interactions using Salesforce and other CX tools.
Requirements
  • 3–7 years in customer success, customer experience, sales, project management, or account management, preferably within SaaS or cybersecurity.
  • Familiarity with Salesforce and other customer success tools (e.g., GUIDEcx, Planhat, or similar) is a strong plus.
  • Experience managing technical projects.
  • Exceptional verbal and written communication skills, with the ability to engage with technical and non‑technical stakeholders at all levels.
  • Strong project management skills with the ability to juggle multiple priorities while maintaining attention to detail.
  • Proactive, solutions‑oriented mindset with a focus on delivering high‑quality results.
  • A customer‑centric approach with a passion for ensuring customers achieve their desired outcomes.
  • A collaborative attitude with the ability to work cross‑functionally in a fast‑paced, growth‑oriented environment.
  • Bachelor’s degree or equivalent experience in a related field.
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