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Customer Implementation Manager Jobs in Texas (NOW HIRING)

MealSuite

Implementation Project Coordinator

Dallas, TX · On-site

$75K/yr

Run complex project backup - Assist Enterprise Implementation Managers on large strategic projects as necessary What You Bring * 1+ years of hands-on experience in customer implementations within a ...

Qualia

Implementation Manager, SMB

Austin, TX · On-site

Today, through our business customers across the country, millions of consumers use Qualia to close ... You'll provide a roadmap of the implementation period to customers, ensure they stick to the ...

TXU Energy

ROI Implementation Manager

Franklin, TX

Provide management and direction of safety, environmental and regulatory compliance, operation ... Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ...

Vst

ROI Implementation Manager

Franklin, TX

Provide management and direction of safety, environmental and regulatory compliance, operation ... Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ...

Luminant

ROI Implementation Manager

Franklin, TX

Provide management and direction of safety, environmental and regulatory compliance, operation ... Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ...

e-MDs

Implementation Project Manager

Austin, TX

... customer implementation from the sales process through 30 days post go-live to ensure the ... manages 12 to 18 small practice accounts simultaneously ranging from 1-5 providers • Serves as ...

Vistra Corp.

ROI Implementation Manager

Franklin, TX · On-site

Provide management and direction of safety, environmental and regulatory compliance, operation ... Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ...

e-MDs

Implementation Project Manager

Austin, TX · On-site

... customer implementation from the sales process through 30 days post go-live to ensure the ... manages 12 to 18 small practice accounts simultaneously ranging from 1-5 providers • Serves as ...

Otava, LLC

Manager of Implementation

Austin, TX · On-site

As a Manager of Implementation at OTAVA, you will play a critical role in leading the successful ... You will partner closely with Sales, Engineering, Technical Services, and Customer Success to drive ...

Hearst

Manager of Implementation

Dallas, TX · On-site +1

As a Manager of Implementation, you will be responsible for developing and leading a group of ... The ability to travel to support the sales process, build customer relationships, provide ...

Hchb

Manager of Implementation

Dallas, TX · On-site +1

As a Manager of Implementation, you will be responsible for developing and leading a group of ... The ability to travel to support the sales process, build customer relationships, provide ...

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Showing results 1-20

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Texas

Customer Implementation Manager information

See Texas salary details

$36.3K

$96.4K

$156.5K

How much do customer implementation manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer implementation manager in Texas is $96,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $112,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the salary of an implementation manager?

The salary of a Customer Implementation Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for professional development in project management and client relations.

What is the highest paying job in customer service?

In customer service, roles such as Customer Success Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong communication skills, strategic planning, and industry knowledge, and may involve managing large teams or key accounts.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, training, and support to meet client needs and expectations.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

Can I make 100k as a project manager?

A Customer Implementation Manager can potentially earn $100,000 or more annually, especially with experience, certifications, and working in high-demand industries. Salaries vary based on location, company size, and individual skills, with senior roles and those managing large projects often reaching or exceeding this level.
What are popular job titles related to Customer Implementation Manager jobs in Texas? For Customer Implementation Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Texas look for? The top searched job categories for Customer Implementation Manager jobs in Texas are:
What cities in Texas are hiring for Customer Implementation Manager jobs? Cities in Texas with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Implementation Project Coordinator

Implementation Project Coordinator

MealSuite

Dallas, TX • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

About MealSuite
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.

About the Role
We’re looking for a methodical and customer-focused Implementation Project Coordinator to join our Customer Implementation team. Reporting to the Team Lead, Customer Implementation, you’ll be guiding healthcare and senior living customers through complex implementation projects, ensuring a seamless onboarding experience and setting them up for long-term success with MealSuite’s technology.

What You’ll Do

  • Own the project – Gather project scope details as needed through discovery and communication with internal and external stakeholders as needed and own all project management, timelines, risk, and scope, on assigned projects
  • Develop customized plans to meet customer needs – Customize project plans in Planhat to meet customer needs/project scope, document customer implementation needs, requests, and questions in internal systems and communicate salient information to stakeholders as needed
  • Ensure customers receive superior service – Develop and strengthen relationships with both new and existing customer stakeholders through regular communication of project plans, timelines and account setup requirements/expectations and leverage feedback for continuous improvement to the implementation process
  • Be the point of contact – Educate customers on MealSuite’s toolkit, capabilities and best practices to simplify adoption and align expectations and create, monitor, and update user training plans based on customer needs
  • Collaborate cross-functionally – Collaborate cross-functionally to ensure customer needs are met during implementation and that accounts are smoothly transitioned to Support/Customer Success after implementation is complete
  • Run complex project backup – Assist Enterprise Implementation Managers on large strategic projects as necessary

What You Bring

  • 1+ years of hands-on experience in customer implementations within a SaaS environment
  • Familiarity with highly complex software implementations, externally facing multi-faceted projects, or equivalent
  • Experience implementing POS systems preferred
  • PMP or CAPM considered an asset
  • Extreme attention to detail and multitasking capabilities, with a particular penchant for prioritizing multiple projects efficiently and effectively
  • Astute communication skills (both written and verbal) and a demonstrated ability for active, empathetic listening, especially in a consultative or advisory setting
  • Ability to thrive in a collaborative, fast-moving environment
  • Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required)

Compensation: $64,400 - $77,300 CAD per year / $ 62,800 - $75,300 USD per year

This role requires working onsite in our Dallas OR Cambridge office two days per week. If you’re more than an hour away, apply anyway we’re open to discussing options.

Why You’ll Love Working Here  

  • Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.  
  • Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
  • Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave. 
  • Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.  
  • Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.  
  • Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow!  
  • Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.  
  • Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at  mealsuite.com/careers.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact accommodations@mealsuite.com. 

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.