Implementation Manager
Austin, TX · On-site
The Impact you'll have as an Implementation Manager The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and ...
Implementation Manager
Austin, TX · On-site
The Impact you'll have as an Implementation Manager The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and ...
The Impact you'll have as an Implementation Manager The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and ...
The Impact you'll have as an Implementation Manager The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and ...
Implementation Manager - SaaS
Austin, TX · On-site
Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...
Quick apply
Implementation Manager - SaaS
Austin, TX · On-site
Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...
Implementation Manager - SaaS
Austin, TX · On-site
Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...
Implementation Manager - SaaS
Austin, TX · On-site
Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...
Implementation Manager
Austin, TX · On-site
Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...
Implementation Manager
Austin, TX · On-site
Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...
Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...
Quick apply
Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...
Implementation Manager
Austin, TX · On-site
Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...
Implementation Manager
Austin, TX · On-site
Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...
Implementation Manager
Austin, TX · On-site
You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...
Implementation Manager
Austin, TX · On-site
You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...
You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...
You'll partner with enterprise and strategic customers for 45 days to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Quick apply
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Quick apply
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the ... Curious about customer use cases and processes and find satisfaction in creating solutions for them ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager at Terminal, you will own the end-to-end deployment of our Yard ... This is a high-impact, customer-facing role that sits at the intersection of project execution ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager at Terminal, you will own the end-to-end deployment of our Yard ... This is a high-impact, customer-facing role that sits at the intersection of project execution ...
You'll partner with enterprise and strategic customers for 3-4 months to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...
You'll partner with enterprise and strategic customers for 3-4 months to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...
Achieve a high level of customer satisfaction while continuously serving as a customer advocate ... for managing experience programming on Way. * Provide clean hand offs from implementation to ...
Achieve a high level of customer satisfaction while continuously serving as a customer advocate ... for managing experience programming on Way. * Provide clean hand offs from implementation to ...
Achieve a high level of customer satisfaction while continuously serving as a customer advocate ... for managing experience programming on Way. * Provide clean hand offs from implementation to ...
Quick apply
Achieve a high level of customer satisfaction while continuously serving as a customer advocate ... for managing experience programming on Way. * Provide clean hand offs from implementation to ...
Today, through our business customers across the country, millions of consumers use Qualia to close ... You'll provide a roadmap of the implementation period to customers, ensure they stick to the ...
Today, through our business customers across the country, millions of consumers use Qualia to close ... You'll provide a roadmap of the implementation period to customers, ensure they stick to the ...
Customer Implementation Manager information
See Austin, TX salary details
$38.7K - $50.3K
7% of jobs
$50.3K - $61.9K
4% of jobs
$73.1K is the 25th percentile. Wages below this are outliers.
$61.9K - $73.5K
14% of jobs
$73.5K - $85.2K
15% of jobs
The median wage is $93.2K / yr.
$85.2K - $96.8K
14% of jobs
$96.8K - $108.4K
14% of jobs
$114.7K is the 75th percentile. Wages above this are outliers.
$108.4K - $120K
13% of jobs
$120K - $131.7K
7% of jobs
$131.7K - $143.3K
5% of jobs
$143.3K - $154.9K
3% of jobs
$154.9K - $166.5K
3% of jobs
$38.7K
$102.6K
$166.5K
How much do customer implementation manager jobs pay per year?
As of Aug 18, 2026, the average yearly pay for customer implementation manager in Austin, TX is $102,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer implementation manager?
To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.
How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?
A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What is the difference between Customer Implementation Manager vs Customer Success Manager?
| Aspect | Customer Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for new clients | Ensuring ongoing client satisfaction and retention |
| Work Stage | Pre- and post-sales onboarding | Post-implementation relationship management |
| Skills & Certifications | Project management, technical knowledge, certifications like PMP | Communication, relationship-building, customer service skills |
| Work Environment | Project-based, technical teams, client sites or remote | Account management, client communication, cross-functional teams |
While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.
What are popular job titles related to Customer Implementation Manager jobs in Austin, TX?
For Customer Implementation Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Austin, TX look for?
The top searched job categories for Customer Implementation Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Customer Implementation Manager jobs?
Cities near Austin, TX with the most Customer Implementation Manager job openings:
Full-time
Posted 13 days ago
Job description
Are you a hands-on Implementation Manager with experience in payments, cards or fintech who enjoys configuring solutions, solving technical challenges and delivering successful client implementations from concept to go-live?
The Impact you'll have as an Implementation Manager
The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.
You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API's and test cards and products to ensure they work as expected.
What you'll be doing as an Implementation Manager
What you'll bring to the Implementation Manager position
Where you'll work
Our working model varies depending on the specific role and team requirements. We strive to provide flexibility whilst ensuring that each position is best supported for optimal collaboration and performance.
This Implementation Manager position requires you to be in the Austin office three days per week.
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
Since 2007, Thredd has enabled market leaders through our highly reliable, secure, and scalable platform and supported many of our client's growth journeys - from early-stage startup through to globally recognized unicorns, including Monzo, Revolut, and Starling.
Diversity and Inclusion at Thredd
Here at Thredd, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered. We welcome applications from people of all backgrounds, experiences and identities. If you require any adjustments during the recruitment process, please let us know and we would be happy to support you.
Our Values
Our values-driven culture is what unites our teams globally and our teams is what drives our success;
Here are what the values mean for you in this Implementation Manager position;
The Impact you'll have as an Implementation Manager
The Implementation Manager at Thredd will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.
You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API's and test cards and products to ensure they work as expected.
What you'll be doing as an Implementation Manager
- Managing and delivering a portfolio of client projects and programmes
- Working with clients to capture requirements, identifying potential gaps and solutions, documenting these, producing product setup forms and ensuring they are reviewed and approved
- Guiding clients and managing expectations on delivery timescales (including options to phase delivery), potential common hold-ups and associated ways to mitigate them
- Providing a smooth and effective hand over to the Operations and Account Management functions post implementation
- Scheduling regular progress calls with clients and third parties
- Advising on impact of potential challenges and delays as well as offering workarounds
- Ensuring all documentation is produced is of a high quality
- Identifying and managing risks and issues, and delivering owned tasks and actions
- Liaising with product and technical teams, raising JIRA tickets as necessary
- Analysing and where necessary, escalating issues found during implementations to identify short-term fixes and long-term solutions
- Contributing to and delivering own internal continual improvement initiatives
- Maintaining internal documentation
- Acting as first line technical support and troubleshooting where issues are found
- Building deeper knowledge of the industry, business product and system capabilities
What you'll bring to the Implementation Manager position
- Understanding of various API protocols in particular REST and SOAP
- Experience implementing credit solutions
- Experience working with banks and credit unions
- Knowledge of various project/programme management methodologies
- Strong focus on delivering customer outcomes and delivering a good customer experience
- The ability to interact professionally at all seniority levels across internal and external partners
Where you'll work
Our working model varies depending on the specific role and team requirements. We strive to provide flexibility whilst ensuring that each position is best supported for optimal collaboration and performance.
This Implementation Manager position requires you to be in the Austin office three days per week.
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
Since 2007, Thredd has enabled market leaders through our highly reliable, secure, and scalable platform and supported many of our client's growth journeys - from early-stage startup through to globally recognized unicorns, including Monzo, Revolut, and Starling.
Diversity and Inclusion at Thredd
Here at Thredd, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered. We welcome applications from people of all backgrounds, experiences and identities. If you require any adjustments during the recruitment process, please let us know and we would be happy to support you.
Our Values
Our values-driven culture is what unites our teams globally and our teams is what drives our success;
Here are what the values mean for you in this Implementation Manager position;
- Own it and deliver - Taking responsibility for your own performance and being successful in your own role
- Collaborate purposefully - Building trusted relationships with colleagues, supporting activities and being successful together
- Think differently - Asking questions to check understanding and sharing your ideas to support continuous improvement
- Act courageously - Stepping out of your comfort zone and embracing change to help you learn and grow