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Implementation Consultant Jobs in Austin, TX (NOW HIRING)

Itron, Inc

Implementation Consultant

Austin, TX · Remote

Join us. We are seeking an Implementation Consultant (Functional/Project Lead) to lead the functional and project management activities required to successfully deploy our SaaS platform for ...

New

Doist

Implementation Consultant

Austin, TX · On-site

$90 - $130/hr

Implementation Consultant Overview We're looking for a talented Implementation Consultant to join ePayPolicy! You will be responsible for project managing new product implementations and delivering ...

Epay Policy

Implementation Consultant

Austin, TX · On-site

We're looking for a talented Implementation Consultant to join ePayPolicy! You will be responsible for project managing new product implementations and delivering best-in-class onboarding experiences ...

Lever Demo 2

Implementation Consultant

Austin, TX · On-site

Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position . We've crafted this listing to showcase the ...

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Implementation Consultant information

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$44.1K

$112K

$189.3K

How much do implementation consultant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for implementation consultant in Austin, TX is $111,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $146,700.00 per year, depending on experience, location, and employer.

What is an implementation consultant?

An implementation consultant is a third-party contractor brought in by companies to manage a large-scale project. As an implementation consultant, you are not only responsible for managing the project team members, but also developing the strategies needed to reach the end goal. These types of projects are typically special projects that affect a significant portion of the company and therefore deserve extra attention. While exact duties vary from job to job, your responsibilities may include project management, task scheduling, task coordination, and communication planning. Common implementation projects include wide-scale organizational changes, imparting and applying new government regulations, and rolling out new software application systems. Implementation consultants may also be called upon to review, evaluate, and carry out company policies and procedures. While experience in the specific industry is always beneficial, management skills of any kind can help you succeed in this career.

What are the key skills and qualifications needed to thrive as an implementation consultant?

To thrive as an Implementation Consultant, you need strong analytical skills, project management expertise, and a relevant degree in business, IT, or a related field. Familiarity with CRM, ERP, and other business software systems, as well as certifications like PMP or Agile, are highly valued. Exceptional communication, problem-solving abilities, and client relationship management set top consultants apart. These skills are crucial for ensuring smooth software deployments, meeting client needs, and driving successful project outcomes.

What are the most common challenges faced by implementation consultants during client onboarding, and how can they be addressed?

Implementation Consultants often encounter challenges such as managing client expectations, navigating complex organizational structures, and ensuring timely adoption of new systems. To address these, it’s important to establish clear communication channels, set realistic timelines, and provide thorough training and support to client teams. Proactively identifying potential roadblocks and collaborating closely with both internal and client stakeholders helps ensure a smooth transition and successful project outcomes.

What is the difference between Implementation Consultant vs Business Analyst?

AspectImplementation ConsultantBusiness Analyst
CredentialsTypically requires certifications like PMP, relevant industry experienceOften holds a degree in business, IT, or related fields; certifications like CBAP are common
Work EnvironmentWorks closely with clients during software or system deploymentAnalyzes business needs, documents requirements, and recommends solutions
Employer & Industry UsageUsed in consulting firms, software companies, and tech industriesCommon across various industries including finance, healthcare, and IT

While both roles involve working with technology and clients, Implementation Consultants focus on deploying and configuring solutions, whereas Business Analysts concentrate on understanding business needs and defining requirements. Both roles are essential in project success but serve different stages of the implementation process.

How much do implementation consultants make in the US?

Implementation consultants in the US typically earn an average salary ranging from $70,000 to $110,000 annually, depending on experience, industry, and location. Senior or specialized consultants with certifications and extensive expertise can earn higher salaries, often exceeding $120,000 per year.
More about Implementation Consultant jobs

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The most popular types of Implementation Consultant jobs in Austin, TX are:

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For Implementation Consultant jobs in Austin, TX, the most frequently searched job titles are:

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Implementation Consultant jobs near you
Infographic showing various Implementation Consultant job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $111,979 per year, or $53.8 per hour.

Implementation Consultant

Itron, Inc

Austin, TX • Remote

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Itron rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

114th of 159 rated electronics manufacturers

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

We are seeking an Implementation Consultant (Functional/Project Lead) to lead the functional and project management activities required to successfully deploy our SaaS platform for enterprise utility customers. This role is critical to ensuring structured, well-coordinated, and repeatable implementations that deliver meaningful outcomes for organizations operating critical infrastructure.The Implementation Consultant serves as the functional owner of implementation workstreams, partnering closely with a dedicated Technical/Solution Consultant, Customer Support, Product Management, and Engineering teams to deliver high-quality customer deployments. This role focuses on business process alignment, project coordination, stakeholder engagement, and customer enablement activities required to bring customers live, including requirements gathering, timeline management, cross-functional coordination, and functional configuration decisions involving hazard and task libraries, templates, workflows, and role-based permissions.
This is a hands-on leadership role accountable for ensuring the solution is configured to align with customer operational processes while driving successful, on-time implementations in partnership with technical delivery teams. The ideal candidate is customer-focused, collaborative, adaptable, and passionate about helping customers achieve business value through technology.This is a high-impact opportunity within a growing enterprise SaaS organization supporting the Utilities & Energy sector, where operational excellence, innovation, strong communication, and dependable project execution are essential to customer success.
Location: United States (Remote) with up to 50% travel
Duties & Responsibilities
Implementation & Project Leadership
  • Lead the functional implementation workstream for enterprise customer deployments from project kickoff through go-live, demonstrating accountability for delivery quality, customer outcomes, and overall project success.
  • Own implementation timelines, milestone tracking, risk management, and coordination across internal teams and customer stakeholders.
  • Facilitate discovery and requirements workshops to understand customer business processes, operational workflows, objectives, and success criteria.
  • Translate business requirements into scalable, well-documented configuration plans, including hazard and task libraries, templates, workflows, and role-based permissions.
  • Partner closely with Technical/Solution Consultants to ensure alignment between functional requirements and technical implementation activities, including integrations, SSO, data migration, and environment setup.
  • Lead customer status meetings, steering committees, and cross-functional alignment sessions, fostering transparency and trust throughout the engagement.
  • Maintain accurate project documentation, meeting notes, decisions, and implementation artifacts to support repeatable delivery practices.
  • Act as a trusted advisor, providing guidance and recommendations that help customers maximize value from the platform.
Business Process & Configuration Design
  • Lead business process design sessions with customer stakeholders, including Safety Managers, Operations Leaders, Supervisors, and other operational teams.
  • Define and own configuration decisions related to forms, templates, hazard and control libraries, workflows, and system permissions.
  • Validate that configured processes accurately reflect real-world field operations and customer requirements.
  • Collaborate with subject matter experts to ensure solutions support day-to-day operational needs while aligning with industry best practices.
  • Recommend innovative approaches that improve efficiency, consistency, and adoption across customer organizations.
Training, Adoption & Change Support
  • Support training strategy development and delivery in partnership with customer stakeholders and change management resources.
  • Identify key champions and stakeholders who can support user adoption and successful rollout activities.
  • Gather, evaluate, and incorporate user feedback during pilot programs and early go-live phases to drive continuous improvement.
  • Promote effective change management practices that help customers realize value and achieve long-term success.
Testing, Validation & Go-Live Readiness
  • Coordinate User Acceptance Testing (UAT) planning and execution from a functional and business-process perspective.
  • Identify, communicate, and proactively manage implementation risks, dependencies, and blockers.
  • Support go-live readiness reviews, cutover planning, and deployment activities.
  • Ensure successful transition of customers to Customer Success and Support teams through complete knowledge transfer and documentation.
  • Monitor implementation outcomes and contribute to lessons learned activities following deployment.
Scalable Implementation Practices
  • Identify recurring configuration and implementation challenges and develop reusable templates, playbooks, and best practices.
  • Collaborate with Product and Engineering teams to influence platform enhancements based on customer feedback and implementation experience.
  • Create and maintain implementation documentation that improves delivery consistency, reduces manual effort, and increases deployment efficiency.
  • Contribute to the continuous improvement of implementation methodologies, tools, and customer onboarding experiences.
Required Skills & Experience
  • 3+ years of experience in implementation consulting, project management, business analysis, customer success, or customer-facing SaaS deployment roles.
  • Demonstrated experience leading project or functional workstreams for enterprise software implementations.
  • Strong ability to translate customer business requirements into scalable, well-documented configuration and process solutions.
  • Proven project management capabilities, including timeline management, stakeholder engagement, risk identification, and dependency tracking.
  • Experience collaborating effectively with technical consultants, customer stakeholders, and cross-functional teams in fast-paced environments.
  • Excellent written, verbal, and presentation communication skills, with the ability to facilitate workshops and build trusted customer relationships.
  • Strong problem-solving skills with an agile, solution-oriented mindset.
  • Ability to prioritize multiple initiatives while maintaining attention to detail and customer satisfaction.
  • Commitment to accountability, collaboration, and delivering exceptional customer experiences.
Preferred Skills & Experience
  • Experience implementing software solutions for utility, energy, industrial, infrastructure, or other highly regulated organizations.
  • Experience deploying software solutions to field or frontline workforces, including mobile applications and operational platforms.
  • Familiarity with organizational change management, training programs, and technology adoption strategies.
  • Experience with business process analysis, workflow design, and configuration-intensive SaaS platforms.
  • Experience creating or supporting operational reporting and dashboards using Power BI or similar analytics tools.
  • Knowledge of enterprise implementation methodologies and customer onboarding best practices.
  • Experience working within a high-growth technology company focused on customer success and continuous innovation.
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-QW1

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.


Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

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