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Implementation Jobs in Austin, TX (NOW HIRING)

Job Summary The Implementation Analyst will drive value to Esper customers by delivering complete, efficient, and high-quality implementations of the Esper platform. This role is responsible for ...

Job Summary The Implementation Analyst will drive value to Esper customers by delivering complete, efficient, and high-quality implementations of the Esper platform. This role is responsible for ...

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...

The Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia's larger Customer Operations team, IMs believe that implementation sets the ...

We're looking for a talented Implementation Consultant to join ePayPolicy! You will be responsible for project managing new product implementations and delivering best-in-class onboarding experiences ...

Job Summary The Implementation Analyst will drive value to Esper customers by delivering complete, efficient, and high-quality implementations of the Esper platform. This role is responsible for ...

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...

Implementation Specialist

Austin, TX · On-site

$90K - $120K/yr

About The Role Hello Patient is growing its Implementation team and hiring an implementation Specialist to help more practices launch successfully on Hello Patient. In a typical week, you'll be ...

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...

About the Team The Implementation team at Canva plays a pivotal role in enabling customers to unlock the full value of Canva Enterprise. We help organizations streamline workflows, maintain brand ...

About the Team The Implementation team at Canva plays a pivotal role in enabling customers to unlock the full value of Canva Enterprise. We help organizations streamline workflows, maintain brand ...

You will own the implementation function end-to-end: building and developing a high-performance team of Implementation Managers and Specialists, establishing scalable delivery processes, and ensuring ...

Implementation Manager - SaaS​ Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...

Description As a CPU Implementation Engineer, you will own or participate in the following: • Work extensively with Micro-architects to define memory subsystem, perform feasibility, make area ...

Description As a CPU Implementation Engineer, you will own or participate in the following: • Work extensively with Micro-architects to define memory subsystem, perform feasibility, make area ...

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Implementation information

See Austin, TX salary details

$38.6K

$102.6K

$166.5K

How much do implementation jobs pay per year?

As of Aug 4, 2026, the average yearly pay for implementation in Austin, TX is $102,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.

What is an implementation job?

An implementation job involves executing and managing the deployment of products, systems, or services according to project plans and specifications. It requires skills in project management, technical understanding, and communication to ensure successful delivery and integration. These roles are common in IT, software, and engineering industries.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.
What are the most commonly searched types of Implementation jobs in Austin, TX? The most popular types of Implementation jobs in Austin, TX are:
What are popular job titles related to Implementation jobs in Austin, TX? For Implementation jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Implementation jobs in Austin, TX look for? The top searched job categories for Implementation jobs in Austin, TX are:
What cities near Austin, TX are hiring for Implementation jobs? Cities near Austin, TX with the most Implementation job openings:
Infographic showing various Implementation job openings in Austin, TX as of July 2026, with employment types broken down into 2% As Needed, 88% Full Time, 5% Part Time, and 5% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $102,584 per year, or $49.3 per hour.

Implementation Analyst

Esper

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 13 days ago


Job description

About Esper
Esper was founded in 2018 with a mission to empower dynamic and responsive policymaking in government. We align existing data, stakeholders, and public policy goals to streamline the policymaking process at all levels of government. We imagine a world where policymaking is driven by data and insights from all stakeholders, transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration.
As a fast-growing GovTech company, Esper is at the intersection of two powerful forces: the modernization of government operations and the transformative potential of data-driven decision-making. Our customer base is expanding rapidly, and we are building the team that will define how public policy is shaped for decades to come.
Job Summary
The Implementation Analyst will drive value to Esper customers by delivering complete, efficient, and high-quality implementations of the Esper platform. This role is responsible for guiding new customers from kickoff through go-live, setting the underlying foundation of their Esper environment, and promoting maximum value for their investment in Esper.
This is Esper's first dedicated Implementation Analyst role, sitting within the growing Professional Services organization. The Implementation Analyst will focus on system configuration, requirements gathering, data structuring, and administrator training-partnering closely with senior implementation resources to ensure each customer's deployment is set up for long-term success. This role does not own post-launch customer success, renewals, or account expansion; it is purpose-built to deliver excellent implementations.
Responsibilities
  • Drive and manage new customer implementations from kickoff to go-live, including requirements gathering, technical platform configuration, data structuring, administrator training, and any other deliverables defined in a customer's statement of work.
  • Serve as the technical point of contact for new customers deploying Esper, as well as those expanding into additional functionality or modules.
  • Interact directly with government leaders and policy staff on a daily basis-guide them through the implementation process and empower them to become confident administrators of their Esper platform.
  • Translate customer workflows, regulatory frameworks, and operational requirements into clean, scalable Esper configurations that reflect Professional Services best practices.
  • Partner closely with other Professional Services team members, Engineering, Product, Sales, and Customer Success to facilitate a consistent customer experience and ensure successful onboarding for new customers.
  • Become an expert in governmental and policymaking processes across multiple states and levels of government.
  • Understand customer pain points and partner with cross-functional teams to simplify, enhance, and automate processes that improve customer workflows.
  • Leverage and continually develop best practices, templates, and reusable collateral for each customer vertical to improve future implementation efficiency.
  • Log billable hours accurately and on time in Teamwork, and maintain disciplined tracking of project status, scope, and milestones.
  • Gather and communicate customer feedback and feature requests to Product to help ensure Esper continues to be a must-have solution for our customers.
Requirements and Preferred Experience
  • 2+ years of experience in software implementation consulting, Professional Services, technical onboarding, or transferrable work with external clients.
  • Experience configuring or deploying workflow-based SaaS platforms in a Professional Services, Solutions Architecture, or post-sales environment.
  • Experience analyzing and reporting on operational data, with familiarity in government operational concepts, regulatory frameworks, or policymaking processes a strong plus.
  • Strong Excel skills, including the use of formulas and functions such as VLOOKUP, pivot tables, and error-checking, and the ability to develop properly formatted reports.
  • Familiarity with ETL tools, data migration, report creation, structured content onboarding, or product usage reporting is highly desirable but not required.
  • Strong skills in conceptualization of patterns, data modeling, and configuration design.
  • Ability to provide clear and effective remote support, guidance, and recommendations to build positive relationships with government customers.
  • Track record of working in a fast-paced environment while balancing internal procedures and process improvements, all while collaborating with team members.
  • Ability to adapt to a rapidly evolving product and respond strategically to customer needs.
  • Excellent interpersonal skills, including verbal and written communication, teamwork, and customer service.
  • A genuine interest in public policy and how technology can transform how government operates.
Why Esper?
A Mission That Matters
At Esper, public service is personal. We are passionate about our mission to empower dynamic and responsive policymaking in government-government that operates efficiently, adapts to change, and strengthens public trust. We are here to support our civil servants and the private sector by creating a policymaking lifecycle that is more data-driven, transparent, and accessible.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their constituents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to government policymaking. We are building the team that will define how public policy is shaped for decades to come.
A Team of Passionate, Driven People
This isn't your typical 9-to-5 job. We operate in a fast-paced, results-driven environment where impact matters. Our team is hands-on, willing to pitch in, and takes pride in helping each other succeed regardless of department. We strive for open and honest communication with our customers, colleagues, partners, and prospects. We get things done and proactively solve problems at the individual and team level.
A Place to Make Your Mark
As Esper's first Implementation Analyst, you will help define how Professional Services delivers value to government customers at scale. We pride ourselves on a performance-based culture where every employee is encouraged to take action and help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
  • Competitive salary and stock option packages
  • Top-tier health, dental, and vision insurance
  • Short- and long-term disability, life insurance, and an optional FSA account
  • Office setup allowance and a monthly stipend for utilities
  • Flexible vacation policy and paid company holidays
  • Professional development and growth opportunities
  • A collaborative hybrid environment with our Austin, TX team

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.