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Saas Implementation Jobs in Austin, TX (NOW HIRING)

ShipperHQ

Implementation Manager - SaaS

Austin, TX · On-site

Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...

ShipperHQ

Implementation Manager - SaaS

Austin, TX · On-site

Implementation Manager - SaaS​ Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...

Baxter Planning

Project Manager

Austin, TX · On-site +1

$65K - $80K/yr

As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...

Baxter Planning

Project Manager

Austin, TX · Remote

$65K - $80K/yr

As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...

Dealpath

Senior Implementation Manager

Austin, TX · On-site

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...

Dealpath

Senior Implementation Manager

Austin, TX

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...

Baxter Planning

Project Manager

Austin, TX · Remote

As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...

Dealpath

Senior Implementation Manager

Austin, TX · On-site

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...

Dealpath

Senior Implementation Manager

Austin, TX · On-site

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...

Dealpath

Senior Implementation Manager

Austin, TX · On-site

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...

Dealpath

Senior Implementation Manager

Austin, TX · On-site

As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...

Kanshe Infotech

QA/Test Manager 3

Manor, TX · On-site

Lead overall QA strategy, planning, execution, and governance for the EHR SaaS implementation. * Develop and maintain QA plans, testing approaches, schedules, and resource plans. * Serve as the ...

Lorven Technologies

QA/Test Manager 3

Austin, TX · On-site

Lead the overall QA strategy, planning, and execution for the EHR SaaS implementation. * Develop and maintain QA governance, testing approach, schedules, and resource plans. * Serve as the primary QA ...

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All JobsSaas Implementation JobsSaas Implementation Jobs in Austin, TX

Saas Implementation information

See Austin, TX salary details

$38.7K

$102.6K

$166.5K

How much do saas implementation jobs pay per year?

As of Aug 23, 2026, the average yearly pay for saas implementation in Austin, TX is $102,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.

What is a SaaS Implementation?

A SaaS Implementation job involves deploying and configuring cloud-based software solutions for clients. Professionals in this role work closely with customers to understand their requirements, customize the software, migrate data, and ensure a smooth onboarding process. They also provide training, troubleshooting, and ongoing support to maximize software adoption. Strong communication, project management, and technical skills are essential for success in this position.

What does a typical day look like for someone in SaaS Implementation?

A typical day in SaaS Implementation involves collaborating with clients to gather requirements, configuring the SaaS platform to match their needs, leading training sessions, and managing project timelines. You’ll often coordinate with sales, product, and engineering teams to ensure a smooth onboarding process, troubleshoot issues, and keep stakeholders updated on progress. The role is highly dynamic and client-focused, requiring effective organization as you balance multiple projects simultaneously. This collaborative and solution-oriented environment offers continuous learning opportunities and direct impact on customer success.

What are the key skills and qualifications needed to thrive in SaaS Implementation, and why are they important?

To thrive in SaaS Implementation, you need strong project management experience, technical acumen with cloud-based software, and a background in onboarding or customer success. Familiarity with tools like Salesforce, Jira, and commonly used SaaS platforms, as well as relevant certifications such as PMP or SaaS-specific credentials, is highly valuable. Exceptional communication, problem-solving abilities, and stakeholder management skills help you build rapport and quickly resolve client concerns. These abilities are vital for delivering seamless software deployments, achieving client satisfaction, and driving adoption for long-term business relationships.

What careers can you build in SaaS implementation?

Careers in SaaS implementation include roles such as SaaS Implementation Specialist, Technical Consultant, Project Manager, and Customer Success Manager. These positions typically require knowledge of cloud platforms, software deployment, and client training, with certifications like PMP or cloud provider credentials often beneficial.

What does a SaaS implementation specialist do?

A SaaS implementation specialist is responsible for deploying and configuring cloud-based software solutions for clients, ensuring smooth integration with existing systems. They provide technical support, training, and documentation to help users adopt the software effectively. Strong communication skills and knowledge of the SaaS platform are essential for success in this role.

What are the most commonly searched types of Saas Implementation jobs in Austin, TX?

The most popular types of Saas Implementation jobs in Austin, TX are:

What are popular job titles related to Saas Implementation jobs in Austin, TX?

For Saas Implementation jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Saas Implementation jobs in Austin, TX look for?

The top searched job categories for Saas Implementation jobs in Austin, TX are:

What cities near Austin, TX are hiring for Saas Implementation jobs?

Cities near Austin, TX with the most Saas Implementation job openings:

Saas Implementation jobs near you
Infographic showing various Saas Implementation job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $102,608 per year, or $49.3 per hour.

Implementation Manager - SaaS

ShipperHQ

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Implementation Manager - SaaS
Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry-leading shipping platform, solve complex challenges, and deliver exceptional customer experiences in a fast-paced, collaborative environment.
About ShipperHQ:
ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we're a fast-moving, product-led company shaping the future of e-commerce logistics.
Position Overview:
As an Implementation Manager, you'll help customers bring ShipperHQ to life. You'll partner with merchants to understand their business needs, design the right solution, and guide them through a successful implementation. This is a highly collaborative, customer-facing role where you'll combine problem-solving, technical curiosity, and strategic thinking to deliver an exceptional customer experience. No two implementations are the same, so you'll constantly be learning, solving new challenges, and helping customers unlock the full value of our platform.
Responsibilities
  • Partner with customers to understand their business goals, workflows, and technical requirements, then deliver successful ShipperHQ implementations.
  • Lead customer onboarding projects from kickoff through go-live, ensuring projects stay on track and customers are set up for success.
  • Create, configure, and manage scopes of work and implementation plans.
  • Become a product expert, providing customers with best practices, guidance, and creative solutions tailored to their business.
  • Collaborate with Account Executives during the sales process by providing implementation expertise and solution recommendations.
  • Work closely with Customer Success Managers and customers post-sale to ensure timely onboarding and a smooth transition to ongoing account management.
  • Coordinate with our Support team on technical issues to ensure clear communication and appropriate SLA expectations.
  • Share customer feedback and product insights with our Product, Support, and Marketing teams to help improve the customer experience.
  • Manage multiple customer implementations simultaneously while maintaining high customer satisfaction and achieving team KPIs.
  • Contribute to improving internal processes and implementation best practices as we continue to scale.
Qualifications
  • 2+ years of experience in a customer-facing role within a SaaS environment.
  • Experience with e-commerce platforms, technologies, or the broader e-commerce ecosystem.
  • Familiarity with sales processes and CRM systems.
  • Project management experience is a plus.
  • Strong communication and relationship-building skills with the ability to work effectively with both technical and non-technical stakeholders.
  • Naturally curious and analytical, with a passion for solving complex problems and improving customer outcomes.
  • Comfortable learning technical concepts and troubleshooting implementation challenges.
  • Self-motivated, adaptable, and excited to work in a fast-paced, collaborative startup environment where you'll wear multiple hats.
  • Continuously looking for opportunities to improve processes, customer experiences, and team efficiency.

Why ShipperHQ?
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.
Benefits and Perks:
  • Collaborate with a motivated team, directly tying your results to organizational success
  • 22 days of PTO plus public holidays
  • 401k Match
  • Medical, Dental, and Vision Insurance
  • Maternity and Paternity Leave
  • This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area
  • Compensation is based on experience

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