The Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia's larger Customer Operations team, IMs believe that implementation sets the ...
The Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia's larger Customer Operations team, IMs believe that implementation sets the ...
Implementation Manager
Austin, TX · On-site
The Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia's larger Customer Operations team, IMs believe that implementation sets the ...
Implementation Manager
Austin, TX · On-site
The Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia's larger Customer Operations team, IMs believe that implementation sets the ...
As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...
Quick apply
As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...
As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...
As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...
Implementation Manager
Austin, TX · On-site
As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...
Implementation Manager
Austin, TX · On-site
As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...
Implementation Manager
Austin, TX · On-site
The Implementation Manager is responsible for the success of major internal projects for Skywater TX. Must have ability/interest to understand complex system interactions in business and IT ...
Implementation Manager
Austin, TX · On-site
The Implementation Manager is responsible for the success of major internal projects for Skywater TX. Must have ability/interest to understand complex system interactions in business and IT ...
Implementation Manager
Austin, TX · On-site
The Implementation Manager is responsible for the success of major internal projects for Skywater TX. Must have ability/interest to understand complex system interactions in business and IT ...
Implementation Manager
Austin, TX · On-site
The Implementation Manager is responsible for the success of major internal projects for Skywater TX. Must have ability/interest to understand complex system interactions in business and IT ...
Implementation Manager
Austin, TX · On-site
The Implementation Manager is responsible for the success of major internal projects for Skywater TX. Must have ability/interest to understand complex system interactions in business and IT ...
Implementation Manager
Austin, TX · On-site
The Implementation Manager is responsible for the success of major internal projects for Skywater TX. Must have ability/interest to understand complex system interactions in business and IT ...
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Quick apply
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Implementation Manager, SMB
Austin, TX · On-site
About the Role We're looking for an Implementation Manager to own the end-to-end onboarding and implementation for new Closinglock SMB customers. You'll serve as the primary point of contact from ...
Implementation Manager, SMB
Austin, TX · On-site
About the Role We're looking for an Implementation Manager to own the end-to-end onboarding and implementation for new Closinglock SMB customers. You'll serve as the primary point of contact from ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
The Senior Implementation Manager leads the most complex, high-stakes engagements across our enterprise customer base. Reporting to the Senior Manager, Implementation, this team drives product ...
Quick apply
The Senior Implementation Manager leads the most complex, high-stakes engagements across our enterprise customer base. Reporting to the Senior Manager, Implementation, this team drives product ...
Senior Implementation Manager
Austin, TX · On-site
Manage internal and external stakeholders by setting and managing timelines for implementation project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value ...
Senior Implementation Manager
Austin, TX · On-site
Manage internal and external stakeholders by setting and managing timelines for implementation project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager at Terminal, you will own the end-to-end deployment of our Yard Operating System for enterprise customers - from kickoff through go-live and beyond. This is a high ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager at Terminal, you will own the end-to-end deployment of our Yard Operating System for enterprise customers - from kickoff through go-live and beyond. This is a high ...
Core Banking Sr. Implementation Manager Industry Core Banking Software Location: Remote, Various US Cities Salary range: Strong compensation package + benefits -- Our client is an innovative Core ...
Core Banking Sr. Implementation Manager Industry Core Banking Software Location: Remote, Various US Cities Salary range: Strong compensation package + benefits -- Our client is an innovative Core ...
Partner with Product Management to translate product strategy and roadmap into executable implementation plans with clear milestones, dependencies, and success criteria. * Support Wealth Management ...
Partner with Product Management to translate product strategy and roadmap into executable implementation plans with clear milestones, dependencies, and success criteria. * Support Wealth Management ...
Technical Implementation Manager II
Austin, TX · On-site +1
$90K - $100K/yr
Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical. In this role, you'll serve as the strategic and technical lead on complex client implementations ...
Technical Implementation Manager II
Austin, TX · On-site +1
$90K - $100K/yr
Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical. In this role, you'll serve as the strategic and technical lead on complex client implementations ...
Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical. In this role, you'll serve as the strategic and technical lead on complex client implementations ...
Quick apply
Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical. In this role, you'll serve as the strategic and technical lead on complex client implementations ...
Technical Implementation Manager II
Austin, TX · On-site
$90K - $100K/yr
Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical. In this role, you'll serve as the strategic and technical lead on complex client implementations ...
Technical Implementation Manager II
Austin, TX · On-site
$90K - $100K/yr
Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical. In this role, you'll serve as the strategic and technical lead on complex client implementations ...
Implementation Manager information
See Austin, TX salary details
$38.7K - $50.3K
7% of jobs
$50.3K - $61.9K
4% of jobs
$73.1K is the 25th percentile. Wages below this are outliers.
$61.9K - $73.5K
14% of jobs
$73.5K - $85.2K
15% of jobs
The median wage is $93.2K / yr.
$85.2K - $96.8K
14% of jobs
$96.8K - $108.4K
14% of jobs
$114.7K is the 75th percentile. Wages above this are outliers.
$108.4K - $120K
13% of jobs
$120K - $131.7K
7% of jobs
$131.7K - $143.3K
5% of jobs
$143.3K - $154.9K
3% of jobs
$154.9K - $166.5K
3% of jobs
$38.7K
$102.6K
$166.5K
How much do implementation manager jobs pay per year?
How much does an implementation manager make?
What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?
How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?
What does an Implementation Manager do?
What is the role of an implementation manager?
What is the difference between Implementation Manager vs Project Coordinator?
| Aspect | Implementation Manager | Project Coordinator |
|---|---|---|
| Responsibilities | Oversees project deployment, manages teams, ensures client requirements are met | Supports project tasks, schedules meetings, updates project documentation |
| Required Skills | Project management, leadership, technical knowledge | Organizational skills, communication, basic project management |
| Certifications | PMP, Agile certifications often preferred | Certifications less common, focus on organizational skills |
| Work Environment | Client-facing, cross-functional teams, often in tech or consulting | Office-based, supporting project teams in various industries |
The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.
What Is an Implementation Manager?
The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.
How much does a JP Morgan implementation manager make?
How much does an implementation project manager make in the US?

Other
Medical, Dental, Vision, Life, Retirement
Posted 7 days ago
Job description
Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally andfacilitating timely communications when an emergency threatens personal safety and business continuity.
Our core values drive us in our important mission of keeping people safe & informed:
- We're humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
AlertMedia is looking for a customer-focused Implementation Manager who will take immediate ownership of our customer relationships with a focus on providing the highest level of strategic partnership as they begin their customer journey. The Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia's larger Customer Operations team, IMs believe that implementation sets the tone for our long-term partnership, leading to customer advocacy and future renewals. IMs are determined to guide customers through a successful deployment, accomplishing key milestones and maximizing product and feature enablement, before transitioning the customer to the dedicated Customer Success Manager (CSM).
As one of the fastest growing softwarecompanies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
Who you are:
You are an accomplished IM with proven success in strategically onboarding and implementing a project or software across a range of customer profiles. You naturally approach situations with a consultative, solution-driven approach and embrace each customer relationship as a true partnership. You are comfortable navigating ambiguity, synthesizing complex information, and leveraging AI and emerging technologies to enhance strategic thinking, communication, and customer outcomes. You are a dedicated customer advocate who thrives in complex environments, enjoys working cross-functionally, and is energized by helping customers translate business objectives into meaningful outcomes.
What you get to do every day:
- Act as the primary owner of multiple concurrent customer implementations, balancing time to value with customers' intended timelines
- Lead the customer kickoff meeting, translating pre-sales objectives into a structured implementation plan by aligning on business outcomes, success criteria, stakeholders, and mutually agreed-upon expectations
- Facilitate regular implementation working sessions with the customer, navigating customer objections when warranted
- Serve as a strategic advisor to customer stakeholders, helping translate business objectives into scalable AlertMedia programs, operational processes, and long-term success plans
- Strategize with the larger Customer Operations team to provide customers with industry-specific best practices, proven AlertMedia solutions, and emerging capabilities that support operational maturity and long-term program success
- Clearly communicate action items across internal and external teams and provide regular project updates to the customer
- Sensitively manage and interpret data, consulting on data imports and automations
- Respond to customer inquiries in a thoughtful and timely manner, displaying ownership in all interactions
- Diligently manage implementation milestones and overall project status internally in Gainsightand monday.com
- Ensure visibility for the dedicated CSM throughout implementation, leading to a seamless IM-to-CSM transition once the customer is deployed
- Actively participate in a cross-functional feedback loop with Leadership and Product Management teams to continuously improve, scale, and modernize the Strategic implementation experience, including the thoughtful adoption of AI, automation, and emerging product capabilities
- Contribute to AlertMedia's culture, values, and vision for the future
What you bring to the role:
- 3+ years' experience in a strategic customer-facing role as Implementation Manager / Customer Success Manager / Account Manager
- 2+ years' experience leading SaaS implementations with demonstrated project management skills and the ability to prioritize competing customer needs
- Experience navigating complex, decentralized, multi-national organizations with competing stakeholder priorities
- Proven ability to build credibility and influence stakeholders ranging from project managers and system administrators to executive sponsors and business leaders
- Thoughtful use of AI and emerging technologies to synthesize information, improve decision-making, enhance communication, and drive customer outcomes while maintaining strong judgment and customer empathy
- Proficiency in Excel is required; experience with Salesforce, Gainsight, and monday.com is preferred
- Enthusiasm for partnering cross-functionally with Customer Success, Customer Support, Technical Solutions, Sales, Marketing, Product Management, and Engineering, including Executive-level visibility
- Strong analytical, negotiation, and creative problem-solving skills
- The aptitude to learn and be coached
Location: Strong preference for candidates located in Austin, Texas to work a hybrid (2 days a week) in our downtown headquarters with flexibility for travel for occasional customer onsites
Sponsorship: This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future
Why you'll love working at AlertMedia:
At AlertMedia, you won't just build your career - you'll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
- Competitive base salary +Company-wide bonus program
- Generous and flexible time off and parental leave policies
- Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
- 401K with generous company match
- Amazing rewards and incentives - we love celebrating each other!
- Commitment to community service with opportunities to give back
- A Best Places to Work company 10 years in a row and numerous other awards
- Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
- Ongoing career development opportunities through our Learning & Development team
- You'll do meaningful work-while growing your career in a fast-moving, global company with an award-winning culture
About AlertMedia:
AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses-including JetBlue, Coca-Cola Bottling, and Walmart-in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For moreinformation,please visitwww.alertmedia.com
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy -https://www.alertmedia.com/legal/privacy-policy/
About AlertMedia
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Austin, TX, US
Year founded
2013