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Implementation Manager Jobs in Austin, TX (NOW HIRING)

Qualia

Implementation Manager, SMB

Austin, TX · Remote

You'll provide a roadmap of the implementation period to customers, ensure they stick to the ... RESPONSIBILITIES * Manage a high volume of customers during the most sensitive period of the ...

H2R-SOLUTIONS LLC

Implementation Specialist

Austin, TX · On-site

Implementation/HR Consultant Summary/Objective As an HCM Software Implementation Specialist, you will manage HCM implementations for clients transitioning from one HCM system to another or moving ...

Pwc

Pricefx Implementation Lead - Manager

Austin, TX

$99K - $232K/yr

Industry/Sector Not Applicable Specialism Customer Management Level Manager & Summary The Opportunity As a Pricefx Implementation Lead - Manager, you will spearhead the delivery of innovative ...

JLL

Product Implementation Team Manager

Austin, TX · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Austin, TX

Implementation Manager information

See Austin, TX salary details

$38.7K

$102.6K

$166.5K

How much do implementation manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for implementation manager in Austin, TX is $102,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

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The most popular types of Implementation jobs in Austin, TX are:

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For Implementation Manager jobs in Austin, TX, the most frequently searched job titles are:

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Cities near Austin, TX with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Austin, TX as of September 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $102,608 per year, or $49.3 per hour.

Implementation Manager, SMB

Austin, TX • Remote

Qualia
See more jobs at Qualiaexternal

Full-time

Medical, Retirement

Re-posted 16 days ago

Key responsibilities

  • Manage a high volume of customers during the first 50-90 days of their customer journey to ensure successful implementation.

  • Serve as the main point of contact for customers, providing technical expertise and configuring their deployments based on their company structure.

  • Coordinate with stakeholders to ensure all needs are met and drive the implementation process to completion.

Job description

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

WHAT YOU'LL WORK ON 

You are responsible for delighting our customers with exemplary customer support and technical expertise, specifically during the first 50-90 days of their customer journey. During this sensitive time, you'll serve as their main point of contact and drive the implementation to graduation. You'll provide a roadmap of the implementation period to customers, ensure they stick to the required schedule, and ultimately complete their transition to Qualia. We're looking for the perfect blend of a customer service mentality with the ability to drive results.

RESPONSIBILITIES 
  • Manage a high volume of customers during the most sensitive period of the customer journey
  • Become a Qualia software expert in order to help your customers configure their deployments based on their company structure
  • Work closely with your customers' GMs and CSMs to align on strategic goals, and show customers the ROI with transitioning to Qualia
  • Graduate customers from their implementation period quickly with high satisfaction
  • Serve as the "quarterback" during the implementation period to ensure all stakeholders' needs are being met
YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH
  • At least 2-3 years experience in a relevant customer-facing role
  • Good listener who can understand customer needs and communicate Qualia's value proposition
  • Ambitious, enthusiastic, tenacious, and a top-performer with a track record of consistently executing on tasks and projects
  • Experience with Salesforce or other CRM/Project Management tools preferred
  • Ability to get into the weeds and solve problems independently
  • Strong team player, but still a self-starter
  • Thrive in a multi-tasking environment and can adjust priorities on the fly
  • Technically fluent and curious
  • Strong communication skills interdepartmentally and with customers

While this role is based in Austin, Texas, we're open to exploring remote possibilities for candidates with relevant title industry experience. We have other physical office locations in San Francisco, California, and Concord, New Hampshire.

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice.

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