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Operations Implementation Manager Jobs in Austin, TX

Qualia

Implementation Manager, Enterprise

Austin, TX · Remote

WHAT YOU'LL WORK ON The Implementation Manager is a critical role responsible for leading the post ... operational needs * System Configuration: Configure core system settings, including user ...

Qualia

Implementation Manager, Enterprise

Austin, TX · On-site

WHAT YOU'LL WORK ON The Implementation Manager is a critical role responsible for leading the post ... operational needs * System Configuration: Configure core system settings, including user ...

Bankjoy

Director of Implementation

Austin, TX · On-site

... operational constraints of banks and credit unions * 5+ years of people management experience leading a team of implementation managers or project managers - this is a required qualification, not a ...

Boom Pay, Inc

Strategy & Implementation Lead

Austin, TX · On-site

$110K - $160K/yr

Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving ... operations, or strategy roles at high-growth companies. The position is based in our Austin office ...

Avani Technology Solutions, Inc.

DevOps Engineer

Austin, TX · On-site

$52.25 - $71.75/hr

The DevOps architect leads initiatives to define, design, and implement DevOps solutions: Roadmap ... Bamboo o QA Test Management Tool (qTest, Zephyr, or Quality Center) o Soasta o Jenkins o ...

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All JobsOperations Implementation Manager JobsOperations Implementation Manager Jobs in Austin, TX

Operations Implementation Manager information

See Austin, TX salary details

$38.7K

$102.6K

$166.5K

How much do operations implementation manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for operations implementation manager in Austin, TX is $102,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.

What does an Operations Implementation Manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Implementation Manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What are some common challenges faced by Operations Implementation Managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

What are popular job titles related to Operations Implementation Manager jobs in Austin, TX? For Operations Implementation Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Operations Implementation Manager jobs in Austin, TX look for? The top searched job categories for Operations Implementation Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Operations Implementation Manager jobs? Cities near Austin, TX with the most Operations Implementation Manager job openings:
Operations Implementation Manager jobs near you
Infographic showing various Operations Implementation Manager job openings in Austin, TX as of June 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, 34% Hybrid, and 33% Remote job distribution, with an average salary of $102,608 per year, or $49.3 per hour.
Strategic Implementation Manager

Strategic Implementation Manager

AlertMedia

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity.
Our core values drive us in our important mission of keeping people safe & informed:
  • We're humans not robots
  • We work better together
  • Simplicity is our strength
  • Our reputation is priceless
  • Hard work pays off

AlertMedia is looking for a customer-focused Strategic Implementation Manager who will take immediate ownership of our largest Enterprise customer relationships with a focus on providing the highest level of strategic partnership as they begin their journey. The Strategic Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia's larger Customer Operations team, IMs believe that implementation sets the tone for our long-term partnership, leading to customer advocacy and future renewals. IMs are determined to guide customers through a successful deployment, accomplishing key milestones and maximizing product and feature enablement, before transitioning the customer to the dedicated Customer Success Manager (CSM).
As one of the fastest growing software companies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
Who you are:
You are an accomplished IM with proven success in strategically onboarding and implementing a project or software across a range of customer profiles. You naturally approach situations with a consultative, solution-driven mindset and embrace each customer relationship as a true partnership. You are comfortable navigating ambiguity, synthesizing complex information, and leveraging AI and emerging technologies to enhance strategic thinking, communication, and customer outcomes. You are a dedicated customer advocate who thrives in complex environments, enjoys working cross-functionally, and is energized by helping customers translate business objectives into meaningful outcomes.
What you get to do every day:
  • Act as the primary owner of no more than 8 concurrent customer implementations, balancing time to value with customers' intended timelines
  • Lead the customer kickoff meeting, translating pre-sales objectives into a structured implementation plan by aligning on business outcomes, success criteria, stakeholders, and mutually agreed-upon expectations
  • Facilitate regular implementation working sessions with the customer, navigating change management and customer objections when warranted
  • Serve as a strategic advisor to customer stakeholders, helping translate business objectives into scalable AlertMedia programs, operational processes, and long-term success plans
  • Strategize with the larger Customer Operations team to provide customers with industry-specific best practices, proven AlertMedia solutions, and emerging capabilities that support operational maturity and long-term program success
  • Clearly communicate action items across internal and external teams and provide regular project updates to the customer
  • Sensitively manage and interpret data, consulting on data imports and automations
  • Respond to customer inquiries in a thoughtful and timely manner, displaying ownership in all interactions
  • Diligently manage implementation milestones and overall project status internally in Gainsight and monday.com
  • Ensure visibility for the dedicated CSM throughout implementation, leading to a seamless IM-to-CSM transition once the customer is deployed
  • Actively participate in a cross-functional feedback loop with Leadership and Product Management teams to continuously improve, scale, and modernize the Strategic implementation experience, including the thoughtful adoption of AI, automation, and emerging product capabilities
  • Contribute to AlertMedia's culture, values, and vision for the future

What you bring to the role:
  • 4+ years' experience in a strategic customer-facing role as Implementation Manager/Customer Success Manager/Account Manager
  • 2+ years' experience in Enterprise implementation and project management in a SaaS environment
  • Desire to work with demanding, decentralized, multi-national customers
  • Comfortable engaging with stakeholders ranging from project managers and system administrators to executive sponsors and business leaders
  • Demonstrated ability to thoughtfully leverage AI and emerging technologies to synthesize information, improve decision-making, enhance communication, and drive customer outcomes while maintaining strong judgment and customer empathy
  • Experience using Excel is required
  • Experience using Salesforce, Gainsight, monday.com is preferred
  • Excellent project management skills with proven ability to prioritize competing tasks
  • Self-motivated and action-oriented, yet willing to work within a team environment
  • Enthusiasm in collaborating with all members of our team (Customer Success, Customer Support, Technical Solutions, Sales, Marketing, Product Management, Engineering), including Executive-level visibility

Location: Preference for candidates located in Austin, Texas to work a hybrid schedule (2 days/week) in our downtown headquarters with flexibility to travel for occasional customer onsites
Sponsorship: AlertMedia does not sponsor candidates. Candidate must not require sponsorship now or in the future.
Why you'll love working at AlertMedia:
At AlertMedia, you won't just build your career - you'll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
  • Competitive base salary + Company-wide bonus program
  • Generous and flexible time off and parental leave policies
  • Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
  • 401K with generous company match
  • Amazing rewards and incentives - we love celebrating each other!
  • Commitment to community service with opportunities to give back
  • A Best Places to Work company 10 years in a row and numerous other awards
  • Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
  • Ongoing career development opportunities through our Learning & Development team
  • You'll do meaningful work-while growing your career in a fast-moving, global company with an award-winning culture

About AlertMedia:
AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses-including JetBlue, Coca-Cola Bottling, and Walmart-in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy - https://www.alertmedia.com/legal/privacy-policy/

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