Implementation Manager - SaaS
Austin, TX · On-site
Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...
Implementation Manager - SaaS
Austin, TX · On-site
Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...
Implementation Manager - SaaS
Austin, TX · On-site
Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...
Quick apply
Implementation Manager - SaaS
Austin, TX · On-site
Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Quick apply
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Quick apply
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager, you will own end-to-end SaaS implementations for some of the most sophisticated commercial real estate investors in the world, partnering with customers to ...
Implementation Manager
Austin, TX · On-site
SaaS expertise: 3-5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts with a strong consultative approach.
Implementation Manager
Austin, TX · On-site
SaaS expertise: 3-5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts with a strong consultative approach.
Implementation Manager
Austin, TX · On-site
SaaS expertise: 3-5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts with a strong consultative approach.
Implementation Manager
Austin, TX · On-site
SaaS expertise: 3-5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts with a strong consultative approach.
Client Implementation Manager
$60K - $90K/yr
Lead implementation of SaaS solutions with government agency teams. * Own each client implementation effort by providing project management, gathering of business rules, implementation activities ...
New
Quick apply
Client Implementation Manager
$60K - $90K/yr
Lead implementation of SaaS solutions with government agency teams. * Own each client implementation effort by providing project management, gathering of business rules, implementation activities ...
New
SaaS expertise: 5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts. * Strategic Project Management: Proven ability ...
SaaS expertise: 5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts. * Strategic Project Management: Proven ability ...
SaaS expertise: 5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts. * Strategic Project Management: Proven ability ...
SaaS expertise: 5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts. * Strategic Project Management: Proven ability ...
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager at Terminal, you will own the end-to-end deployment of our Yard ... Familiarity with logistics SaaS platforms, yard management systems (YMS), or telematics solutions.
Senior Implementation Manager
Austin, TX · On-site
As a Senior Implementation Manager at Terminal, you will own the end-to-end deployment of our Yard ... Familiarity with logistics SaaS platforms, yard management systems (YMS), or telematics solutions.
Technical Implementation Manager II
Austin, TX · On-site +1
$90K - $100K/yr
BA/BS degree * 5+ years of proven experience Implementation at a SaaS company, preferably in ... Strong project management skills with the ability to handle multiple priorities. * Strong ...
Technical Implementation Manager II
Austin, TX · On-site +1
$90K - $100K/yr
BA/BS degree * 5+ years of proven experience Implementation at a SaaS company, preferably in ... Strong project management skills with the ability to handle multiple priorities. * Strong ...
Technical Implementation Manager II
Austin, TX · On-site
$90K - $100K/yr
BA/BS degree * 5+ years of proven experience Implementation at a SaaS company, preferably in ... Strong project management skills with the ability to handle multiple priorities. * Strong ...
Technical Implementation Manager II
Austin, TX · On-site
$90K - $100K/yr
BA/BS degree * 5+ years of proven experience Implementation at a SaaS company, preferably in ... Strong project management skills with the ability to handle multiple priorities. * Strong ...
Technical Implementation Manager II
$90K - $100K/yr
BA/BS degree * 5+ years of proven experience Implementation at a SaaS company, preferably in ... Strong project management skills with the ability to handle multiple priorities. * Strong ...
Technical Implementation Manager II
$90K - $100K/yr
BA/BS degree * 5+ years of proven experience Implementation at a SaaS company, preferably in ... Strong project management skills with the ability to handle multiple priorities. * Strong ...
Project Manager
Austin, TX · On-site +1
$65K - $80K/yr
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
Project Manager
Austin, TX · On-site +1
$65K - $80K/yr
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
Project Manager
Austin, TX · Remote
$65K - $80K/yr
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
Quick apply
Project Manager
Austin, TX · Remote
$65K - $80K/yr
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
Project Manager
Austin, TX · Remote
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
Project Manager
Austin, TX · Remote
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
Saas Implementation Manager information
See Austin, TX salary details
$38.7K - $50.3K
7% of jobs
$50.3K - $61.9K
4% of jobs
$73.1K is the 25th percentile. Wages below this are outliers.
$61.9K - $73.5K
14% of jobs
$73.5K - $85.2K
15% of jobs
The median wage is $93.2K / yr.
$85.2K - $96.8K
14% of jobs
$96.8K - $108.4K
14% of jobs
$114.7K is the 75th percentile. Wages above this are outliers.
$108.4K - $120K
13% of jobs
$120K - $131.7K
7% of jobs
$131.7K - $143.3K
5% of jobs
$143.3K - $154.9K
3% of jobs
$154.9K - $166.5K
3% of jobs
$38.7K
$102.6K
$166.5K
How much do saas implementation manager jobs pay per year?
As of Aug 23, 2026, the average yearly pay for saas implementation manager in Austin, TX is $102,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.
What is the difference between Saas Implementation Manager vs SaaS Customer Success Manager?
| Aspect | SaaS Implementation Manager | SaaS Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing the deployment and integration of SaaS solutions for clients | Ensuring ongoing client satisfaction and retention post-implementation |
| Required Skills | Project management, technical knowledge, process optimization | Customer relationship management, communication, problem-solving |
| Work Environment | Project-based, technical teams, client-facing | Account management, support teams, client engagement |
| Certifications | PM certifications, SaaS platform knowledge | Customer success certifications, CRM tools expertise |
The SaaS Implementation Manager primarily manages the technical deployment and integration of SaaS products, ensuring smooth onboarding for clients. In contrast, the SaaS Customer Success Manager focuses on maintaining long-term client relationships, maximizing satisfaction, and reducing churn. Both roles are essential in the SaaS industry but serve different stages of the customer lifecycle.
How much does a SaaS Implementation Manager make in the US?
A SaaS Implementation Manager in the US typically earns between $80,000 and $130,000 annually, with the average salary around $105,000. Compensation varies based on experience, location, and company size, and may include bonuses and benefits. Strong project management skills and familiarity with SaaS platforms are often required for this role.
What is SaaS implementation?
A SaaS Implementation Manager oversees the process of deploying software-as-a-service (SaaS) solutions for clients, ensuring smooth integration with existing systems. This involves coordinating technical setup, data migration, user training, and testing to meet client requirements and optimize software performance.
What are the most commonly searched types of Saas Implementation jobs in Austin, TX?
The most popular types of Saas Implementation jobs in Austin, TX are:
What are popular job titles related to Saas Implementation Manager jobs in Austin, TX?
For Saas Implementation Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Saas Implementation Manager jobs in Austin, TX look for?
The top searched job categories for Saas Implementation Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Saas Implementation Manager jobs?
Cities near Austin, TX with the most Saas Implementation Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 23 days ago
Job description
Implementation Manager - SaaS
Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry-leading shipping platform, solve complex challenges, and deliver exceptional customer experiences in a fast-paced, collaborative environment.
About ShipperHQ:
ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we're a fast-moving, product-led company shaping the future of e-commerce logistics.
Position Overview:
As an Implementation Manager, you'll help customers bring ShipperHQ to life. You'll partner with merchants to understand their business needs, design the right solution, and guide them through a successful implementation. This is a highly collaborative, customer-facing role where you'll combine problem-solving, technical curiosity, and strategic thinking to deliver an exceptional customer experience. No two implementations are the same, so you'll constantly be learning, solving new challenges, and helping customers unlock the full value of our platform.
Responsibilities
Why ShipperHQ?
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.
Benefits and Perks:
Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry-leading shipping platform, solve complex challenges, and deliver exceptional customer experiences in a fast-paced, collaborative environment.
About ShipperHQ:
ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we're a fast-moving, product-led company shaping the future of e-commerce logistics.
Position Overview:
As an Implementation Manager, you'll help customers bring ShipperHQ to life. You'll partner with merchants to understand their business needs, design the right solution, and guide them through a successful implementation. This is a highly collaborative, customer-facing role where you'll combine problem-solving, technical curiosity, and strategic thinking to deliver an exceptional customer experience. No two implementations are the same, so you'll constantly be learning, solving new challenges, and helping customers unlock the full value of our platform.
Responsibilities
- Partner with customers to understand their business goals, workflows, and technical requirements, then deliver successful ShipperHQ implementations.
- Lead customer onboarding projects from kickoff through go-live, ensuring projects stay on track and customers are set up for success.
- Create, configure, and manage scopes of work and implementation plans.
- Become a product expert, providing customers with best practices, guidance, and creative solutions tailored to their business.
- Collaborate with Account Executives during the sales process by providing implementation expertise and solution recommendations.
- Work closely with Customer Success Managers and customers post-sale to ensure timely onboarding and a smooth transition to ongoing account management.
- Coordinate with our Support team on technical issues to ensure clear communication and appropriate SLA expectations.
- Share customer feedback and product insights with our Product, Support, and Marketing teams to help improve the customer experience.
- Manage multiple customer implementations simultaneously while maintaining high customer satisfaction and achieving team KPIs.
- Contribute to improving internal processes and implementation best practices as we continue to scale.
- 2+ years of experience in a customer-facing role within a SaaS environment.
- Experience with e-commerce platforms, technologies, or the broader e-commerce ecosystem.
- Familiarity with sales processes and CRM systems.
- Project management experience is a plus.
- Strong communication and relationship-building skills with the ability to work effectively with both technical and non-technical stakeholders.
- Naturally curious and analytical, with a passion for solving complex problems and improving customer outcomes.
- Comfortable learning technical concepts and troubleshooting implementation challenges.
- Self-motivated, adaptable, and excited to work in a fast-paced, collaborative startup environment where you'll wear multiple hats.
- Continuously looking for opportunities to improve processes, customer experiences, and team efficiency.
Why ShipperHQ?
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.
Benefits and Perks:
- Collaborate with a motivated team, directly tying your results to organizational success
- 22 days of PTO plus public holidays
- 401k Match
- Medical, Dental, and Vision Insurance
- Maternity and Paternity Leave
- This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area
- Compensation is based on experience
About ShipperHQ
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Austin, TX, US
Year founded
2008