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Saas Implementation Manager Jobs in Prosper, TX (NOW HIRING)

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... SaaS or technology-driven environment. * Excellent verbal and written communication skills, with ...

Implementation Manager

Addison, TX · On-site

$80 - $100/hr

Requirements * 4+ years of experience in customer onboarding, customer success, or account management, preferably in a SaaS or technology-driven environment. * Excellent verbal and written ...

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... SaaS or technology-driven environment. * Excellent verbal and written communication skills, with ...

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... SaaS or technology-driven environment. * Excellent verbal and written communication skills, with ...

The Implementation Project Manager will play a pivotal role in implementation and changing ... Experience in Financial Services industry or SAAS implementation strongly preferred COMPANY ...

Minimum Qualifications * 8+ years of experience in client implementation, service delivery, professional services, or program management - ideally in a SaaS or digital platform environment with 1+ ...

Minimum Qualifications * 8+ years of experience in client implementation, service delivery, professional services, or program management - ideally in a SaaS or digital platform environment with 1+ ...

Minimum Qualifications * 8+ years of experience in client implementation, service delivery, professional services, or program management - ideally in a SaaS or digital platform environment with 1+ ...

Director Implementation

Dallas, TX · On-site

$150K - $185K/yr

CSAT Requirements Must have: * 5+ Progressive experience leading onboarding and implementation teams in B2B SaaS, including experience managing managers * Ability to travel periodically (10-20%

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Saas Implementation Manager information

See Prosper, TX salary details

$35.7K

$94.8K

$153.9K

How much do saas implementation manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for saas implementation manager in Prosper, TX is $94,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $110,800.00 per year, depending on experience, location, and employer.

What is the difference between Saas Implementation Manager vs SaaS Customer Success Manager?

AspectSaaS Implementation ManagerSaaS Customer Success Manager
Primary FocusOverseeing the deployment and integration of SaaS solutions for clientsEnsuring ongoing client satisfaction and retention post-implementation
Required SkillsProject management, technical knowledge, process optimizationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, technical teams, client-facingAccount management, support teams, client engagement
CertificationsPM certifications, SaaS platform knowledgeCustomer success certifications, CRM tools expertise

The SaaS Implementation Manager primarily manages the technical deployment and integration of SaaS products, ensuring smooth onboarding for clients. In contrast, the SaaS Customer Success Manager focuses on maintaining long-term client relationships, maximizing satisfaction, and reducing churn. Both roles are essential in the SaaS industry but serve different stages of the customer lifecycle.

How much does a SaaS Implementation Manager make in the US?

A SaaS Implementation Manager in the US typically earns between $80,000 and $130,000 annually, with the average salary around $105,000. Compensation varies based on experience, location, and company size, and may include bonuses and benefits. Strong project management skills and familiarity with SaaS platforms are often required for this role.

What is SaaS implementation?

A SaaS Implementation Manager oversees the process of deploying software-as-a-service (SaaS) solutions for clients, ensuring smooth integration with existing systems. This involves coordinating technical setup, data migration, user training, and testing to meet client requirements and optimize software performance.

What cities near Prosper, TX are hiring for Saas Implementation Manager jobs?

Cities near Prosper, TX with the most Saas Implementation Manager job openings:

Implementation Manager

SPOTIO

Addison, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Job description

About SPOTIO
SPOTIO was founded in 2014 and is a privately held company based in Addison, Texas. We are known as a leading field sales engagement platform that helps thousands of sales professionals worldwide increase activity, grow their pipeline, provide visibility, and crush sales goals. SPOTIO is consistently ranked a Leader in the G2 Grid for Field Sales and named one of Dallas-Fort Worth's Best Places to Work by the Dallas Business Journal in 2025 and six times overall.
What We're Looking For:
Our ideal candidate will have the opportunity to guide customers through a successful onboarding journey, ensuring their satisfaction and helping them derive value from the platform. The Implementation Manager's responsibilities include understanding customer pain points, aligning them with the appropriate solutions, providing technical support and training, and assisting in maximizing the software's utilization based on the customer's business needs. By focusing on customer satisfaction and education, Implementation Managers contribute to customer retention and the continued usage of SPOTIO's services.
Responsibilities:
  • Customer Onboarding Success: Achieve an 85% graduation rate per quarter by understanding customers' desired outcomes, onboarding goals, and Time to Value (TTV); completing account build for workflow; identifying upsell/expansion opportunities; and managing at-risk accounts to mitigate early-term and non-renewal churn.
  • Customer Satisfaction, Health and Relationship Management: Manage onboarding communication and cadence call expectations, complete Onboarding EBRs and CSM handovers attended by customer decision-makers, maintain engagement with at-risk (0DT) accounts, and conduct regular account health checks using key adoption and health indicators.
  • Product Expertise and Training: Serve as a product expert by understanding functionality and use cases, and lead training sessions tailored to customer needs.
  • Communication and Engagement: Build strong relationships through effective communication, cadence calls, and strategic reviews with customer decision-makers.
  • Data Integrity: Maintain accurate records in Catalyst, ensure data integrity, and continuously update processes for optimal customer success.

This position reports to the VP of Customer Experience.
Requirements
  • 4+ years of experience in customer onboarding, customer success, or account management, preferably in a SaaS or technology-driven environment.
  • Excellent verbal and written communication skills, with the ability to engage with decision-makers and manage customer expectations.
  • Earned a 4 year college degree from an accredited college or university
  • Experience with tools like Catalyst is a plus!

Benefits
  • 401K with 3% company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 9 paid holidays
  • 3 weeks of paid time off
  • Voluntary benefits (pet insurance, legal, accident)
  • 24/7 EAP - Free Professional Counseling Services

SPOTIO Work Environment
This position is hybrid. We work in the office twice a week on Tuesday and Wednesday.
SPOTIO Values
  • Solve For the Customer - know their goals, business, and how we help customers achieve a 10x ROI
  • Play to Win - we lead the way to victory through ownership, urgency, and competitive mindset
  • Make it Great - be the best version of yourself for your family, team, customer and company
  • We Know Where We Stand - open, honest, and timely feedback with clear visibility to the metrics that matter
  • Relationships Matter - collaborate with team members, customers, and partners to accelerate success

SPOTIO is firmly committed to the principle of equal employment opportunity. SPOTIO offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check and drug screen.
**We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas**