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Implementation Manager Jobs in Austin, TX (NOW HIRING)

Thredd

Implementation Analyst

Austin, TX · On-site

Managing and delivering a range of client work items, such as change requests and projects * Supporting Implementation Managers in the delivery of larger projects * Ensuring all documentation ...

Thredd

Implementation Analyst

Austin, TX · On-site

Managing and delivering a range of client work items, such as change requests and projects * Supporting Implementation Managers in the delivery of larger projects * Ensuring all documentation ...

Red Oak

Implementation Specialist

Austin, TX · On-site

This person isn't just managing a checklist -- they're shaping the client experience at the moment it matters most. High ownership. High client impact. High visibility. What Success Looks Like * On ...

Togetherwork

Implementation Specialist

Austin, TX · On-site

Serving as both a project manager and trusted advisor, this role partners closely with customers to understand their operational needs, configure software solutions, coordinate implementation ...

Factset

Implementation Specialist

Austin, TX · On-site

Build and manage implementation scope and effort estimates. * Providing product (functional and technical) guidance on the solutioning of processes based on customer needs * Create user workflow ...

FactSet

Implementation Specialist

Austin, TX · On-site

Build and manage implementation scope and effort estimates. * Providing product (functional and technical) guidance on the solutioning of processes based on customer needs * Create user workflow ...

Prelim

Project Manager, Implementations

Austin, TX · Remote

$130K - $140K/yr

You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams ... Coordinate cross-functional teams including Implementation Architects, Software Engineers, and ...

Claimlane

Implementation Specialist

Austin, TX · On-site

At Claimlane, we are hiring an Implementation Specialist to own customer onboarding end-to-end as ... Project-Manager DNA: You are highly organized and structured, take extreme ownership, and guide ...

Gallagher

Implementation Coordinator

Austin, TX · On-site

$50K - $65K/yr

As part of Gallagher, a global leader in insurance, risk management, and consulting, you'll be ... The Implementation Coordinator is responsible for managing project timelines, understanding client ...

maxRTE

Head of Implementation

Austin, TX · Remote

This position will be a player/coach role, where you will own some implementations yourself, and also build and manage a team. The ideal candidate operates independently without relying on dedicated ...

maxRTE

Head of Implementation

Austin, TX · On-site

This position will be a player/coach role, where you will own some implementations yourself, and also build and manage a team. The ideal candidate operates independently without relying on dedicated ...

RealWork

Implementation Specialist I

Austin, TX · On-site

The Implementation Team at RealWork is responsible for managing added services and providing much of the backend support for our customer base. The Implementation Specialist will play a critical role ...

RealWork Labs

Implementation Specialist I

Austin, TX · On-site

The Implementation Team at RealWork is responsible for managing added services and providing much of the backend support for our customer base. The Implementation Specialist will play a critical role ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Austin, TX

Implementation Manager information

See Austin, TX salary details

$38.7K

$102.6K

$166.5K

How much do implementation manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for implementation manager in Austin, TX is $102,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

What are the most commonly searched types of Implementation jobs in Austin, TX?

The most popular types of Implementation jobs in Austin, TX are:

What are popular job titles related to Implementation Manager jobs in Austin, TX?

For Implementation Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Implementation Manager jobs in Austin, TX look for?

The top searched job categories for Implementation Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Implementation Manager jobs?

Cities near Austin, TX with the most Implementation Manager job openings:

Infographic showing various Implementation Manager job openings in Austin, TX as of September 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $102,608 per year, or $49.3 per hour.

Senior Technical Implementation & Accounts Manager (Clinical Operations)

Austin, TX • On-site

Everlywell
51 - 200 employees
Learn more about Everlywellexternal

Full-time

Re-posted 15 days ago

Key responsibilities

  • Own the end-to-end post-sale relationship for Diagnostics Solutions and enterprise clients, serving as the primary point of contact for program needs, performance, and clinical operations topics.

  • Translate client requirements into platform configurations, manage timelines and deliverables for new programs and changes, and coordinate change management activities.

  • Define and deliver reporting on funnel performance, clinical outcomes, and operational quality, and analyze trends to identify areas for improvement.

Job description

Everlywell is a digital health company pioneering the next generation of biomarker intelligence-combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights-seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.
Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.
What You'll Do: Client Partnership & Strategic Account Management (60%)
  • Own the end-to-end post-sale relationship for an assigned portfolio of Diagnostics Solutions and enterprise clients, serving as the primary point of contact for program needs, performance, technical questions, and clinical operations topics.
  • Lead structured discovery and ongoing strategy conversations to deeply understand client objectives, success metrics, and constraints; translate those into clear account plans and roadmaps.
  • Plan and facilitate recurring business reviews (e.g., QBRs) with client stakeholders, including performance readouts, insights, and recommendations for optimization and expansion.
  • Proactively monitor account health (utilization, SLAs, clinical quality signals, and satisfaction) and drive action plans to address risks, performance gaps, or emerging needs.
  • Own regular internal coordination, escalation, and execution of corrective action plans to swiftly resolve issues and minimize incident recurrence.
  • Provide timely, transparent communication on issues, incidents, and changes, ensuring clients feel informed, supported, and confident in our partnership.
  • Partner closely with Sales/BD, Clinical, Product, Implementations, Engineering, and Care Team leadership to ensure programs are meeting client KPIs and contractual commitments.
  • Proactively identify and qualify opportunities for upsell, cross-sell, and expansion (e.g., new programs, new populations, additional services) that maximize client value by fully utilizing existing clinical workflows and platform resources, and collaborate with Sales/BD to execute, thereby delivering on strategic business development goals.
  • Establish and maintain strong, multi-level relationships (clinical, operational, and executive), acting as a trusted advisor on both program design and day-to-day operations.

What You'll Do: Technical Solutioning & Implementation Oversight (25%)
  • Translate client requirements and use cases into platform configurations and workflows, partnering with Implementations, Product, and Clinical to ensure feasibility and alignment with best practices.
  • Own the client-facing side of configuration timelines, milestones, and deliverables for new programs and major changes; manage expectations and surface risks early.
  • Coordinate and communicate change management for configuration updates (e.g., clinical rules, routing logic, reporting changes), ensuring changes are documented, tested, and clearly communicated to clients.
  • Develop a working understanding of underlying systems (e.g., proprietary platforms, EHRs, integrations, order/result flows, consult workflows, reporting pipelines) to effectively troubleshoot and triage issues.
  • Collaborate with technical teams on integration-related topics (e.g., data mapping, file layouts, error handling) and help ensure client requirements are accurately captured and validated.
  • Maintain accurate, client-specific documentation for configurations, workflows, SLAs, and edge cases to support consistent operations and scalable onboarding of new internal team members.

What You'll Do: Insights, Reporting & Continuous Improvement (15%)
  • Define and deliver standard and client-specific reporting that tracks funnel performance (orders - results - consults), clinical outcomes, SLAs, and operational quality for your accounts.
  • Analyze trends to identify drivers of fallout, friction, or underperformance (e.g., rejection reasons, consult completion, address or data issues) and partner with clients and internal teams on corrective action plans.
  • Synthesize structured feedback from clients and frontline teams into clear, actionable input for Product, Clinical, and Operations roadmaps (e.g., feature requests, workflow enhancements, reporting needs).
  • Contribute to the design and evolution of standard operating procedures, playbooks, and templates that improve consistency, reduce operational complexity, and shorten time-to-launch for new clients and programs.
  • Partner with Clinical, Data, and Operations teams to pilot and refine AI- and automation-supported workflows that improve quality, reduce manual effort, and scale support across the client portfolio.

Who You Are:
  • A client-obsessed, solutions-oriented partner who is energized by building long-term relationships and turning complex requirements into practical, scalable programs.
  • A confident communicator who can engage comfortably with clinical leaders, operations teams, and technical stakeholders at large healthcare and diagnostics organizations.
  • A systems thinker who enjoys mapping end-to-end workflows, identifying failure modes, and designing processes that are robust, compliant, and easy to operate.
  • A collaborator who thrives in fast-paced, high-growth, mission-driven environments and is comfortable navigating ambiguity while still driving clarity and outcomes.
  • Equally comfortable getting into the details of a configuration or report and zooming out to connect those details to client strategy and business value.

What You Bring:
  • 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital health, or health tech.
  • Demonstrated experience owning post-sale relationships with enterprise clients, including leading QBRs, driving renewals/expansion, and managing issue escalations.
  • Strong understanding of care delivery models, clinical pathways, and clinical workflows, with the ability to translate them into technical and operational requirements.
  • Experience working with healthcare technology platforms (e.g., EMRs, labs, telehealth, order/result interfaces, HL7/API integrations, FHIR, HIE/QHIN sources) and comfort partnering with technical teams to resolve issues.
  • Proven ability to interpret and present data (dashboards, performance metrics, quality measures) and turn insights into clear recommendations and action plans.
  • Excellent communication and documentation skills, with the ability to simplify complex concepts for both clinical and technical audiences and create clear client-facing materials.
  • Bachelor's degree in science, healthcare, engineering, or related field; an advanced degree or clinical credential (e.g., RN, NP, PA, MPH, MHA) is a strong plus but not required.
  • Comfort operating in a highly cross-functional environment and balancing multiple accounts, priorities, and timelines with a high bar for quality and follow-through.

Security Notice: Everlywell never requests fees, payment, or banking information at any stage of the recruitment process. Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com. To ensure your application is secure, always apply directly through our official careers page at https://www.everlywell.com/careers/.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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