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Onboarding Implementation Manager Jobs in Austin, TX

Findhelp

Implementation Manager

Austin, TX · On-site

The Implementation Services team is the technical and project management engine of findhelp ... onboarding experiences. Responsibilities and Duties: * Project Ownership: Own the "Sales-to-Service ...

New

ShipperHQ

Implementation Manager - SaaS

Austin, TX · On-site

Lead customer onboarding projects from kickoff through go-live, ensuring projects stay on track and customers are set up for success. * Create, configure, and manage scopes of work and implementation ...

ShipperHQ

Implementation Manager - SaaS

Austin, TX · On-site

Lead customer onboarding projects from kickoff through go-live, ensuring projects stay on track and customers are set up for success. * Create, configure, and manage scopes of work and implementation ...

Higharc

VDC Implementation Manager

Austin, TX · Remote

Higharc is seeking a strategic, hands-on VCD Implementation Manager to lead the team responsible for onboarding homebuilders onto the Higharc platform. This is a leadership role for someone who ...

Qualia

Implementation Manager, SMB

Austin, TX · On-site

You'll provide a roadmap of the implementation period to customers, ensure they stick to the ... Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings ...

Qualia

Implementation Manager, SMB

Austin, TX · Remote

You'll provide a roadmap of the implementation period to customers, ensure they stick to the ... Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings ...

Flywire

Technical Implementation Manager II

Austin, TX · On-site

$90K - $100K/yr

Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical. In ... Serve as the primary client contact for onboarding, providing technical guidance and project ...

SpaceX

Onboarding Specialist

Bastrop, TX · On-site

Help manage and scale the company's domestic onboarding program * Lead design, development, implementation, evaluation, and continuous improvement of orientation and onboarding programs with ...

New

Signpost

Account Executive

Austin, TX · On-site

Proven ability to manage both customer acquisition and early-stage onboarding/implementation. * Strong consultative skills with the ability to uncover customer needs and align solutions. * Excellent ...

Red Oak Compliance

Implementation Specialist

Austin, TX · On-site

$70 - $100/hr

What You'll Bring * 2+ years managing enterprise implementations, onboarding projects, or client‑facing SaaS deployments -- you've owned timelines, managed stakeholders, and delivered go‑lives ...

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All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in Austin, TX

Onboarding Implementation Manager information

See Austin, TX salary details

$38.7K

$102.6K

$166.5K

How much do onboarding implementation manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for onboarding implementation manager in Austin, TX is $102,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

What are popular job titles related to Onboarding Implementation Manager jobs in Austin, TX?

For Onboarding Implementation Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in Austin, TX look for?

The top searched job categories for Onboarding Implementation Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Onboarding Implementation Manager jobs?

Cities near Austin, TX with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,608 per year, or $49.3 per hour.

Implementation Manager

Findhelp

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

We're changing the way people connect to social care.
At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
Job Overview:
The Implementation Services team is the technical and project management engine of findhelp's Customer Success organization. As we continue to mature and scale our delivery model, we ensure that standard and mid-market customer launches are executed with high technical precision and operational consistency.
As an Implementation Manager, you will execute established Standard Operating Procedures (SOPs) and leverage technical documentation to onboard customers efficiently. From the moment a contract is signed, you own the core customer journey-navigating a portfolio of standard implementations to deliver 'Initial Value' with speed and precision. This role is built for an organized, detail-oriented, and technically minded professional who thrives on executing structured project plans to deliver seamless onboarding experiences.
Responsibilities and Duties:
  • Project Ownership: Own the "Sales-to-Service" handoff, serving as the primary point of contact and lead for the full implementation lifecycle across a diverse portfolio.
  • Technical Scoping & Design: Lead User Scoping, Workflow Validation, and Technical/Integration Design sessions to ensure the platform is configured to meet specific social care goals.
  • Product/Technical Bridge: Coordinate with cross-functional teams acting as the liaison between Technical Solutions Account Managers, Product Support, and other technical roles to navigate complex integrations or custom requirements.
  • Milestone & Deliverable Management: Execute project plans and track key deliverables, ensuring both internal and external stakeholders stay aligned and accountable to defined project timelines.
  • Reporting: Develop and maintain 30/60/90-day progress reports to provide leadership with transparent visibility into portfolio health and Time-to-Value (TTV) metrics.
  • Quality & Readiness: Complete Go-Live Readiness Assessments prior to launch to ensure core technical and operational configuration is sound, executing structured internal handoffs to the ongoing Customer Success Manager.
  • Team Collaboration: Share project management best practices and technical insights within the immediate implementation team to help streamline group execution

Qualifications:
  • BS/BA degree or equivalent
  • 3+ years of demonstrated success in implementation, Customer Success, project management, or technical project management within a SaaS or equivalent industry.
  • Expertise in Project Management: Strong execution skills using project management methodologies and tracking tools.
  • Technical Fluency: Ability to learn, understand, and translate standard system workflows into data integration configurations for diverse client structures, including proficiency in using generative, specifically Gemini to summarize information, draft communications, and enhance research efficiency.
  • Strategic Communication: Ability to clarify technical execution steps for non-technical users and communicate project milestone health clearly to internal and external tea
  • Problem-Solving: A "solution-first" mindset with the ability to navigate the ambiguity of complex, multi-stakeholder implementations.

We value being together : We believe being together enables stronger relationships, collaboration, and culture.
This position is in-office and candidates must be located in Austin, TX or Madison, WI.
Perks at Findhelp
  • 401k & equity grants
  • Free food and onsite gym at our Austin HQ
  • Paid parental leave
  • Competitive PTO & 10 paid holidays
  • Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
  • Dog-friendly office in Austin HQ
  • 24/7 access to telemedicine and counseling
  • Book Purchasing Program

We're building a diverse, inclusive team
You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
  • Culture Committee
  • Leadership Development Training
  • Paid Volunteering Time

Apply