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Onboarding Implementation Jobs (NOW HIRING)

The Onboarding & Implementation Manager on our Client Advisory Services team leads new client onboarding and transition engagements within Client Advisory Services (CAS). This role applies advanced ...

The Onboarding & Implementation Manager on our Client Advisory Services team leads new client onboarding and transition engagements within Client Advisory Services (CAS). This role applies advanced ...

The Onboarding & Implementation Manager on our Client Advisory Services team leads new client onboarding and transition engagements within Client Advisory Services (CAS). This role applies advanced ...

The Onboarding & Implementation Manager on our Client Advisory Services team leads new client onboarding and transition engagements within Client Advisory Services (CAS). This role applies advanced ...

The Onboarding & Implementation Manager on our Client Advisory Services team leads new client onboarding and transition engagements within Client Advisory Services (CAS). This role applies advanced ...

The Onboarding & Implementation Manager on our Client Advisory Services team leads new client onboarding and transition engagements within Client Advisory Services (CAS). This role applies advanced ...

The Onboarding & Implementation Manager on our Client Advisory Services team leads new client onboarding and transition engagements within Client Advisory Services (CAS). This role applies advanced ...

The Onboarding & Implementation Manager on our Client Advisory Services team leads new client onboarding and transition engagements within Client Advisory Services (CAS). This role applies advanced ...

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Onboarding Implementation information

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$39K

$103.5K

$168K

How much do onboarding implementation jobs pay per year?

As of Jun 9, 2026, the average yearly pay for onboarding implementation in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Onboarding Implementation jobs? Cities with the most Onboarding Implementation job openings:
What are the most commonly searched types of Onboarding Implementation jobs? The most popular types of Onboarding Implementation jobs are:
What states have the most Onboarding Implementation jobs? States with the most job openings for Onboarding Implementation jobs include:
Infographic showing various Onboarding Implementation job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 72% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Onboarding & Implementation Manager

Onboarding & Implementation Manager

Flowcode

New York, NY

$65K/yr

Other

Posted 4 hours ago


Job description

Onboarding & Implementation Manager

Location: NYC
Type: Full-Time

About the Role

Most onboarding roles are about process. This one is about obsession.

The Onboarding & Implementation Manager sits on our Advanced Builder Team (ABT) and exists for one reason: customers go live fast, adopt deeply, and never look back. You are personally offended when a customer is slow to activate. You lose sleep over accounts that aren't using the product to its full potential. You don't wait to be asked - you see the gap and close it.

This is not a hand-holding role. You will work with brands like the NBA, NFL, NHL, AB InBev, Kraft Heinz, Delta, and more to build real-world consumer experiences on Flowcode 2. Your fingerprints will be on every launch and you'll see it come to life. Your standard is: if a customer isn't live, activated, and expanding - something went wrong, and you're going to fix it.

What You'll Own Hub Adoption
  • Drive 100% Hub adoption across all of our top customers
  • Hunt down every account not using Hubs and build activation plans to migrate them
  • Partner with CS and Sales to position Hubs as the default operating model
  • Build and Design Hubs from end-to-end, or leverage design team if more efficient
  • Cut time-to-live in half, then cut it again
Flowcode 2 Onboarding & Demo Excellence
  • Lead onboarding and training for new teams onto Flowcode 2
  • Build a demo that makes the step-change improvement undeniable
  • Ensure customers understand not just how to use the platform, but why it's materially better
  • Push customers past surface usage into the features that actually move their metrics
Engagement & Health Monitoring
  • Maintain visibility into customer engagement metrics
  • Identify under-adoption early and intervene quickly
  • Drive adoption of key features tied to performance (analytics, integrations, automation)
  • Work with CS to turn low-engagement accounts into expansion-ready accounts
Product Marketing & Scale Enablement
  • Partner with Product Marketing to build scalable onboarding and adoption assets
  • Codify best practices into templates, guides, and repeatable workflows
  • Identify patterns in friction and feed them back into Product
  • Help move onboarding from manual automated wherever possible
How You'll Operate
  • You believe onboarding should feel instant
  • You reduce complexity, not add to it
  • You escalate when something that should "just work" doesn't
  • You're comfortable pushing customers (and internal teams) toward better standards
  • You think in terms of speed, leverage, and systems - not just task completion
Requirements
  • 1-2+ years in implementation, onboarding, or customer activation in a high-growth SaaS environment
  • Experience working with enterprise, marketing, or sports/entertainment clients preferred
  • Strong operational rigor - you know how to move multiple accounts forward simultaneously
  • Data-oriented mindset; comfortable tracking usage, engagement, and activation metrics
  • Excellent communicator with the ability to lead training sessions and executive-facing walkthroughs
  • Proven ability to work cross-functionally with Product, CS, Sales, and Marketing
  • Bias toward action, clarity, and raising the bar
Compensation

Base: $65k