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Onboarding Implementation Manager Jobs (NOW HIRING)

Evolv

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Partnerships &Implementation Mgr-Financial Institutions

Evansville, IN · On-site

$70K - $80K/yr

Primary Objective Manage bank and credit union partnerships by leading partner onboarding (client onboarding) and implementation (launch/go-live/activation), delivering training and enablement, and ...

Jumio

OR

The role owns the customer onboarding journey and partners closely with the implementation manager, ensuring customers achieve a fast, predictable, and high-quality deployment experience while ...

Jumio

Onboarding Manager

The role owns the customer onboarding journey and partners closely with the implementation manager, ensuring customers achieve a fast, predictable, and high-quality deployment experience while ...

DoorDash

Platform Implementation Manager

Phoenix, AZ · On-site

Hosting onboarding Kickoff Calls and project managing the implementation of Online Ordering, mobile apps, loyalty, and gift card programs for our merchants, coordinating with several internal teams ...

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Onboarding Implementation Manager information

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$39K

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$168K

How much do onboarding implementation manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for onboarding implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

How does an Onboarding Implementation Manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are Onboarding Implementation Managers?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

What are the key skills and qualifications needed to thrive as an Onboarding Implementation Manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.
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Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Onboarding & Implementation Manager

Libra Solutions

Las Vegas, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 hours ago

Job description

When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers.  We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.    

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.     

We are seeking a detail-oriented and customer-focused Onboarding & Implementation Manager to join our team. In this role, you will be responsible for ensuring a smooth and efficient onboarding experience for our Providers. You will ensure Providers are successfully onboarded and manage client project plans.

This position is based out of one of our office locations in Las Vegas, NV, Charlotte, NC or Denver, CO.

Responsibilities:

Provider Support & Retraining

    • Support Provider Development Executive & Account Management Team by addressing Provider engagement on the MoveDocs platform.
    • Identify and coordinate with Account Managers to facilitate MoveDocs re-training/education for new and existing medical providers.
    • Assist in adding new users to the MoveDocs platform.
    • Collaborate with internal MoveDocs departments to address medical providers' inquiries, i.e. from contracting to servicing.

New Provider Onboarding

    • Implement MoveDocs workflows in new provider practices
    • Train staff at MoveDocs medical provider offices on MoveDocs platform and processes, i.e scheduling, procedure requests, and bill/record uploads
    • Special medical provider projects
    • Work with Provider Team directly on developing internal/external workflows for enterprise level providers

Requirements

  • College degree preferred
  • Medical and software background is a plus
  • Minimum of 1 years of experience in a customer-facing role within the SaaS or technology industry. Prefer 2-3 years.
  • Proven experience in client onboarding, project management, or implementation management within a healthcare revenue cycle, technology, or similar industry.
  • Demonstrated success in building and nurturing client relationships, driving customer satisfaction, and achieving business results.
  • Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
  • Strong communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
  • Exceptional organizational skills and attention to detail.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Proficiency in using MS Software, Smartsheet and Salesforce.
  • Must be able to work in-office at one of our office locations in Las Vegas, NV, Charlotte, NC or Denver, CO.

Benefits

We believe taking great care of our customers starts with taking great care of our people. That's why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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