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Spanish Customer Success Manager Jobs (NOW HIRING)

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

BetterCloud

Customer Success Manager

New York, NY · On-site

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team ... Fluent in French and/or Spanish is strongly preferred Additional Information Videos To Watch

Tractian

Customer Success Manager

San Diego, CA

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... Fluency in both English and Spanish (written and verbal), with the ability to conduct professional ...

Evoplay

Customer Success Manager

Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...

Tractian

Customer Success Manager

Los Angeles, CA

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... Fluency in both English and Spanish (written and verbal), with the ability to conduct professional ...

Cornerstone

The Customer Success Manager is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Customer Success Manager is ...

SchoolMint

Customer Success Manager

New Orleans, LA

The Customer Success Manager will join the Customer Success team in executing SchoolMint's Customer ... Significant fluency in Spanish (read, write, speak) or other languages is a plus! Why SchoolMint?

We Recruit

Customer Success Manager

Los Angeles, CA

About the job Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute ...

Cerby

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

Tiretutor

Customer Success Manager

Boston, MA

$85K - $95K/yr

Customer Success Manager We're looking for a Customer Success Manager who will own the entire post-onboarding customer lifecycle, building strong relationships to drive adoption, retention, and ...

Tractian

Customer Success Manager

Chicago, IL · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... or Spanish courses to enhance your skills and global reach. Gympass Membership - Access a wide ...

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Spanish Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do spanish customer success manager jobs pay per year?

As of May 29, 2026, the average yearly pay for spanish customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spanish Customer Success Manager, and why are they important?

To thrive as a Spanish Customer Success Manager, you need fluency in Spanish and English, a bachelor's degree (often in business or a related field), and a solid understanding of customer relationship management principles. Familiarity with CRM software like Salesforce, ticketing systems, and customer analytics tools is typically required. Outstanding communication, problem-solving skills, and a proactive approach to client engagement make someone stand out in this position. These skills and qualities are crucial for building trust, ensuring customer satisfaction, and driving customer retention in diverse, multilingual markets.

How does a Spanish Customer Success Manager typically collaborate with cross-functional teams to address client needs?

As a Spanish Customer Success Manager, you will frequently work with sales, support, and product teams to ensure client satisfaction and resolve issues efficiently. This collaboration often involves regular meetings to discuss client feedback, strategize on account growth, and coordinate solutions for any challenges Spanish-speaking clients may encounter. Effective communication and a strong understanding of both customer goals and internal processes are essential for bridging gaps and delivering a seamless customer experience. You may also be called upon to advocate for client needs during product development discussions or to assist with onboarding new clients in the Spanish market.

What is a Spanish Customer Success Manager?

A Spanish Customer Success Manager is a professional who helps Spanish-speaking clients achieve their goals and maximize value from a company's products or services. They serve as the main point of contact for customers, providing support, guidance, and training to ensure a positive experience. Their role often includes onboarding new clients, addressing concerns, and collaborating with internal teams to resolve issues. Fluency in Spanish is essential, as they communicate directly with customers in that language. They play a key role in customer retention and satisfaction.

What is the difference between Spanish Customer Success Manager vs Spanish Account Manager?

AspectSpanish Customer Success ManagerSpanish Account Manager
CredentialsRelevant certifications in customer success, CRM tools, and language proficiencySales or account management certifications, CRM experience, and language skills
Work EnvironmentCustomer-focused, proactive engagement, retention strategiesSales-driven, client relationship management, revenue growth
Industry UsageCommon in SaaS, tech, and service industriesPrevalent in sales, marketing, and client services sectors

The main difference is that a Spanish Customer Success Manager focuses on ensuring customer satisfaction, retention, and success post-sale, while a Spanish Account Manager primarily manages client accounts to drive sales and revenue growth. Both roles require strong communication skills and industry knowledge, but their core objectives differ.

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Spanish Customer Success Manager jobs near you

Customer Success Manager - Bilingual: English/Spanish

VusionGroup SA

Coppell, TX • On-site

Full-time

Medical, Life, Retirement, PTO

Posted yesterday

Job description

Company Description
Customer Success Manager
Are you ready to develop the future of retail?
As the world's leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable-and in doing so, enable more positive commerce.
VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team-agile thinkers, tech makers, and change agents-we can build the largest retail IoT platform in the world.
Job Description
We build. We create impact.
We are seeking a bilingual (English/Spanish) Customer Success Manager (CSM) to support and grow relationships with our strategic-level accounts across the Americas. This role plays a critical part in driving adoption, delivering measurable business value, and scaling VusionGroup solutions across large, complex customer environment
As a Customer Success Manager on the Customer Success team, you will make a positive impact by being responsible for:
  • Building and maintaining strong relationships with key stakeholders.
  • Acting as the main point of contact for customer needs, issues, and escalations.
  • Driving regular communication cadences like QBRS and touchpoints.
  • Managing a portfolio of accounts proactively.
  • Identify risks, opportunities, and customer goals.
  • Acting as a trusted advisor to optimize ROI and business outcomes.
  • Monitoring customer health, usage, and engagement.
  • Driving renewals, upsell, and cross-sell opportunities.
  • Representing the voice of the customer internally.
  • Gathering feedback to improve product and services.
  • Developing customer champions using case studies and references.

Qualifications
Qualifications we're looking for.
  • Experience:
    • 3 years of experience in Customer Success, Account Management, Professional Services, or related client-facing roles.
    • Bilingual proficiency in English and Spanish - verbal and written.
    • Proven experience supporting strategic or enterprise-level clients.
    • Experienced with the latest technologies related (but not limited to) to cloud platform services, data management (ex. PowerBi or Tableau).
    • Experience in retail technology or digital transformation solutions is a nice to have
    • Knowledge of customer success platforms (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce).
  • Skills:
    • Customer-centric at heart: every decision you make revolves around our customers and bettering their experience.
    • Great project management skills: managing deadlines and delivering tasks/projects on time.
  • Abilities:
    • Excellent verbal and written communication, with appropriate and logical structuring of thought process during discussion/ presentation.
    • Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines and work within a virtual global team environment.
    • Ability to travel based on the work you do and the clients and you serve. (up to 25%
  • Education:
    • BA/BS in related fields: Business, Data Analytics, Computer Science or other STEM, Information Technology, Software Engineering etc.

We innovate. We help communities thrive.
VusionGroup has an international presence in 19 countries. In joining us, you'll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.
The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce-together.
We feel supported. You will too.
VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:
  • Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
  • Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
  • Financial future: While retirement savings plans vary by country, we help you plan for your future.
  • Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
  • Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
  • Time off to volunteer and give back to your community.
  • Career Growth: E-learning opportunities and workshops, and global mobility potential
  • Commute benefits: up to $100/month per employee for commuting expenses.
  • Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

Additional Information
Language : English and Spanish fluent

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