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Onboarding Implementation Manager Jobs (NOW HIRING)

PermitFlow

Implementation Specialist

New York, NY · On-site

$100K - $130K/yr

Role Overview As Implementation Specialist , you will report to the Vice President of Customer ... Serve as the day-to-day point of contact for customers during onboarding, proactively managing ...

PermitFlow

Implementation Specialist

New York, NY · Remote

$100K - $130K/yr

Role Overview As Implementation Specialist , you will report to the Vice President of Customer ... Serve as the day-to-day point of contact for customers during onboarding, proactively managing ...

Corestream

Implementation Manager

Tampa, FL · On-site +1

As an Implementation Manager, you'll be responsible for onboarding new clients and overseeing eligibility and payroll file integrations for voluntary benefit offerings within our product portfolio.

CurbWaste

Implementation Manager

New York, NY · On-site

You'll manage SMB onboarding projects independently, work through configuration challenges on your ... Own the handoff from Implementation to Customer Experience, ensuring the customer is fully adopted ...

CurbWaste

Implementation Manager

New York, NY

You'll manage SMB onboarding projects independently, work through configuration challenges on your ... Own the handoff from Implementation to Customer Experience, ensuring the customer is fully adopted ...

Corestream

Implementation Manager

Tampa, FL · On-site

As an Implementation Manager, you'll be responsible for onboarding new clients and overseeing eligibility and payroll file integrations for voluntary benefit offerings within our product portfolio.

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

Serve as the main point of contact for customers from onboarding through ongoing support, building ... Manage end-to-end implementation of Workable's solutions, overseeing project timelines, milestones ...

CurbWaste

Implementation Manager

New York, NY · On-site

You'll manage SMB onboarding projects independently, work through configuration challenges on your ... Own the handoff from Implementation to Customer Experience, ensuring the customer is fully adopted ...

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$39K

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How much do onboarding implementation manager jobs pay per year?

As of May 30, 2026, the average yearly pay for onboarding implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Onboarding Implementation Manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

How does an Onboarding Implementation Manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are Onboarding Implementation Managers?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

More about Onboarding Implementation Manager jobs
What cities are hiring for Onboarding Implementation Manager jobs? Cities with the most Onboarding Implementation Manager job openings:
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What job categories do people searching Onboarding Implementation Manager jobs look for? The top searched job categories for Onboarding Implementation Manager jobs are:
Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Treasury Management Onboarding Implementation Specialist

Treasury Management Onboarding Implementation Specialist

Huntington National Bank

Houston, TX • On-site

Full-time

Posted 16 days ago

Huntington National Bank rating

8.1

Company rating: 8.1 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Description
Summary:
The Treasury Management Onboarding Implementation Specialist plays a pivotal role in leading the end-to-end execution of complex onboardings for high value treasury management clients. This role is accountable for managing all phases of the onboarding lifecycle, from project initiation to completion, or integrating seamlessly into projects already underway to ensure strategic alignment and successful delivery. Success in this position requires exceptional time management, deep subject matter expertise in commercial banking treasury services, and a comprehensive understanding of both functional and technical implementation components. The ideal candidate will demonstrate mastery of project management methodologies, subject matter expertise of treasury management products, outstanding communication and documentation skills, and the ability to strategically schedule and sequence activities to meet critical deliverables. They must also excel in driving alignment across internal teams, external partners, and clients, ensuring seamless execution and optimal outcomes. The Project Manager will orchestrate workflows with precision, engage key stakeholders, define and assign responsibilities, and establish clear expectations and accountability. Through strategic goal setting and milestone tracking, they ensure projects are delivered on time, exceed expectations, and achieve successful results. It is expected that the Project Manager will handle multiple client implementations concurrently.
Duties and Responsibilities:
  • Project Planning & Execution:
    • Develop and manage detailed project plans, including activity sequencing, milestone tracking, and resource allocation.
    • Lead onboarding projects for a wide range of treasury products, ensuring technical and operational readiness.
    • Maintain accountability for project deliverables, timelines, and stakeholder engagement
  • Stakeholder Management & Accountability:
    • Facilitate discovery and readiness meetings with clients and internal teams to define scope, roles, and responsibilities.
    • Serve as the primary point of contact for clients throughout the onboarding lifecycle.
    • Communicate project status, risks, and mitigation plans clearly and proactively.
    • Identify and engage key stakeholders across departments, including Sales, Service, Onboarding, Product, Vendors, Clients, and Technical Partners.
    • Lead with a proactive and solution-oriented communication style to maintain transparency, foster collaborations, and keep all parties aligned on project status and outcomes.
  • Project Oversight & Escalation:
    • Maintain full control of the project timelines, milestones, and resources, ensuring alignment with project objectives.
    • Proactively escalate issues requiring senior management engagement to ensure timely resolution.
  • Client Engagement & Guidance:
    • Conduct discovery and readiness meetings with clients and internal stakeholders to establish project scope, clarify objectives, and assign responsibilities.
    • Facilitate client meetings to review project status, address questions, and confirm project alignment with client goals.
  • Cross-Functional Collaboration:
    • Partner with Sales, Product, Onboarding, Service, Vendors, and Technology teams to ensure seamless execution.
    • Collaborate with dedicated project managers when joining in-progress projects, ensuring continuity and clarity.
  • Documentation & Communication:
    • Produce high-quality documentation including project plans, meeting notes, implementation guides, and client communications.
    • Demonstrate excellent verbal and written communication skills across all levels of the organization.
  • Continuous Improvement & Process Optimization:
    • Identify opportunities to enhance onboarding processes and improve client experience.
    • Contribute to process optimization initiatives and promote best practices in project management.
    • Assist in modifying training materials, procedural documentation, and process guides to support ongoing improvement.

Basic Qualifications:
  • Bachelor's Degree
  • 4+ years of experience in treasury management and project management with a proven record of leading complex implementations.

Preferred Qualifications:
  • Excellent written and verbal communication skills, including professional grammar, tone, and presentation in both face-to-face and virtual environments.
  • Strong project management capabilities with the ability to drive initiatives forward, maintain focus, and deliver results.
  • Highly meticulous with strong organizational, analytical, and problem-solving abilities.
  • Exceptional interpersonal skills, with the ability to build trust and maintain strong client relationships.
  • Proven ability to manage multi-stakeholder projects in a dynamic, fast-paced environment.
  • Collaborative mindset with the ability to work effectively across multiple lines of business and functional teams.
  • Proficiency in Microsoft Office Suite and other project management tools.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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