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Onboarding Implementation Manager Jobs in Chicago, IL

Engine

Implementation Manager

Chicago, IL · On-site

$105K - $130K/yr

As an Implementation Manager at Engine, you'll own the onboarding experience for some of our most important new customers, setting them up for long-term success on the platform. You'll craft tailored ...

New

Rundoo

Implementation Manager

Chicago, IL · On-site

$82K - $111K/yr

You will be responsible for ensuring a smooth and efficient onboarding experience, working closely ... Project manage the full implementation process : Oversee the journey of getting a client live on ...

Rundoo, Inc.

Implementation Manager

Chicago, IL · On-site

$86 - $107/hr

Project manage the full implementation process from kickoff to go‑live and post‑support ... Build strong client relationships and deliver personalized, hands‑on onboarding support.

FourKites

Implementation Manager

Chicago, IL · On-site +1

... an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base ...

Supernova Technology

Implementation Manager

Chicago, IL · On-site

$90K - $120K/yr

As a Implementation Manager, you will manage and be responsible for the implementation of Supernova ... manage the overall client onboarding process. In collaboration with solutions engineers and ...

FourKites

Implementation Manager

Chicago, IL · On-site +1

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base ...

Jobtailor

Implementation Manager (Distribution)

Chicago, IL · On-site

$120 - $170/hr

* As an Implementation Manager at Augment, you will serve as both a leader and an individual contributor, directly owning end-to-end customer onboarding while simultaneously coaching and developing a ...

Asana

Senior Implementation Manager

Chicago, IL · On-site

Lead a structured onboarding engagement - aligning customer stakeholders on platform setup ... You manage multiple workstreams and executive stakeholders, simultaneously, keep implementations on ...

New

Loop

Senior Implementation Manager

Chicago, IL · On-site

... onboarding, configuration, and client communication across the team. Qualifications : Required : • 5-8+ years of customer-facing experience in implementation, project/program management, or ...

Asana

Senior Implementation Manager

Chicago, IL · On-site

Lead a structured onboarding engagement - aligning customer stakeholders on platform setup ... You manage multiple workstreams and executive stakeholders, simultaneously, keep implementations on ...

New

Loop

Senior Implementation Manager

Chicago, IL · On-site

About the Role As a Senior Implementation Manager at Loop, you will own end-to-end delivery of our ... Help define and refine best practices for onboarding, configuration, and client communication ...

Augment

Implementation Manager (Distribution)

Chicago, IL · On-site

$110 - $150/hr

Overview As an Implementation Manager at Augment, you will serve as both a leader and an individual contributor, directly owning end-to-end customer onboarding while simultaneously coaching and ...

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

Design, codify, and continuously improve our end-to-end delivery framework--covering onboarding ... implementation, delivery, or engagement management within SaaS, IoT, or hardware/software hybrid ...

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All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in Chicago, IL

Onboarding Implementation Manager information

See Chicago, IL salary details

$40.2K

$106.6K

$173.1K

How much do onboarding implementation manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for onboarding implementation manager in Chicago, IL is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $124,600.00 per year, depending on experience, location, and employer.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

What are popular job titles related to Onboarding Implementation Manager jobs in Chicago, IL?

For Onboarding Implementation Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in Chicago, IL look for?

The top searched job categories for Onboarding Implementation Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Onboarding Implementation Manager jobs?

Cities near Chicago, IL with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 69% In-person, 6% Hybrid, and 25% Remote job distribution, with an average salary of $106,639 per year, or $51.3 per hour.

Implementation Manager

Engine

Chicago, IL • On-site

$105K - $130K/yr

Full-time

Posted 3 days ago

New

Job description

About Engine
Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and groups representing 1.8M+ travelers. We're the retailer and the rails of business travel, the fastest-growing company in travel tech, built on a decade of proprietary technology, supply, and pricing no one else can replicate. Other travel and AI companies run on our infrastructure to book real trips, hold rates, and move payments, without building any of it themselves. We built it, AI-forward at every layer, from how travelers book to how the rails run.
That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020-2026).
We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.
Come outpace the ordinary and build the future of travel with us.
As an Implementation Manager at Engine, you'll own the onboarding experience for some of our most important new customers, setting them up for long-term success on the platform. You'll craft tailored rollout plans, drive product adoption across our full suite, and partner closely with Sales and Account Management to deliver a smooth handoff into the customer lifecycle. This is a high-impact role where innovation meets collaboration, and where the work you do directly shapes how quickly and deeply new customers embrace Engine.
Note: this role requires that you work 3 days/week from our Chicago office at 500 W Madison St, Chicago, IL 60661
Your Mission:
  • Design and execute onboarding strategies for Engine's new customer opportunities (deals ranging from $200K to $1M), setting the foundation for lasting partnerships.
  • Drive product adoption across Engine's full suite during a customer's first months on the platform.
  • Partner with Sales and Account Management to unlock new opportunities and deliver a seamless customer experience from signed contract to first booking.
  • Lead implementation and onboarding processes that scale efficiently, driving adoption in the first year and preparing customers for a smooth transition to their dedicated Account Manager.
  • Serve as a trusted advisor to customers by leading key meetings, delivering training, and ensuring every interaction with Engine exceeds expectations.
What You'll Bring to Engine:
  • Minimum 3 years of experience in sales, account management, customer success, or implementation
  • Subject matter expertise in onboarding and customer success, with a track record of thriving in fast-paced, innovative environments
  • A problem-solver's mindset. You anticipate customer needs, remove friction, and build conviction through consultative conversations.
  • Comfort owning ambitious performance goals, including high win rates through onboarding milestones, meeting weekly customer engagement targets (roughly 15 customer meetings per week), and hitting adoption benchmarks in the first six months of a customer's lifecycle
  • Strong cross-functional skills across Sales, Account Management, and customer-facing teams
  • Bonus points if you're fluent in building configuration and rollout plans, drafting mutual success plans, and coordinating handoffs across GTM teams

Applications for this role will be accepted through November 6, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.
OTE Compensation
In addition to a competitive base salary, our listed compensation range includes the estimated variable target. Your OTE (on-target earnings) are based on several factors including your experience, expertise, and location. In addition, all roles receive equity. Your recruiter will share your complete compensation package as you move through the process.
Total OTE Range (Base Salary + Variable)
$105,000-$130,000 USD
The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:
  • Compensation: Competitive base pay tied to role and experience, with equity for all employees. Some roles are also eligible for bonuses or commissions.
  • Benefits: Check out our full list at engine.com/culture
  • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more

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