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Onboarding Implementation Manager Jobs in Dallas, TX

Craftable

Implementation Manager

Farmers Branch, TX · On-site

$60 - $75/hr

Implementation Manager About Us: Here at Craftable, we create best-in-class technology for world ... Onboarding & Training: Conduct comprehensive training sessions for clients to ensure they fully ...

FNBTECH INC

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

Onboarding & Training: Conduct comprehensive training sessions for clients to ensure they fully ... implementation, professional services, or a similar project management role. * Proven experience ...

FNBTech, Inc

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

Onboarding & Training: Conduct comprehensive training sessions for clients to ensure they fully ... implementation, professional services, or a similar project management role. * Proven experience ...

SPOTIO

Implementation Manager

Addison, TX · On-site

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... Customer Onboarding Success: Achieve an 85% graduation rate per quarter by understanding customers ...

Spotio

Implementation Manager

Addison, TX · On-site

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... Customer Onboarding Success: Achieve an 85% graduation rate per quarter by understanding customers ...

SPOTIO

Implementation Manager

Addison, TX · Hybrid

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... Customer Onboarding Success: Achieve an 85% graduation rate per quarter by understanding customers ...

Jobtailor

Implementation Manager

Addison, TX · On-site

$65 - $95/hr

Customer Onboarding Success: Achieve an 85% graduation rate per quarter by understanding customers ... Manage onboarding communication and cadence call expectations, complete Onboarding EBRs and CSM ...

Paymentus

Tech Implementation Mgr

Dallas, TX · On-site

We are seeking a Technical Implementation Manager who will serve as a customer-facing technical ... You will play a pivotal role in guiding clients through the onboarding process, resolving technical ...

ASHER health

Implementation Specialist

Richardson, TX · On-site

You have 2+ years in onboarding, implementation, account management, or a related role (experience in healthcare, wellness, or fitness is a major plus). * Operational & Organized: You thrive on ...

Zipline

Partner Onboarding Specialist

Dallas, TX · On-site

What You'll Bring * 2+ years of experience in operations, restaurant technology, partner onboarding, implementation, account management, logistics, or a related field. * Strong understanding of ...

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All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in Dallas, TX

Onboarding Implementation Manager information

See Dallas, TX salary details

$38.6K

$102.4K

$166.2K

How much do onboarding implementation manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for onboarding implementation manager in Dallas, TX is $102,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $119,700.00 per year, depending on experience, location, and employer.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

What are popular job titles related to Onboarding Implementation Manager jobs in Dallas, TX?

For Onboarding Implementation Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in Dallas, TX look for?

The top searched job categories for Onboarding Implementation Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Onboarding Implementation Manager jobs?

Cities near Dallas, TX with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,404 per year, or $49.2 per hour.

Implementation Manager

Craftable

Farmers Branch, TX • On-site

$60 - $75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Key responsibilities

  • Lead and manage multiple client implementations, ensuring projects are completed on time, within scope, and within budget.

  • Conduct comprehensive training sessions for clients to ensure they understand and can utilize the platform's features.

  • Work with clients to configure and set up the software to meet their specific business needs and workflows.

Job description

Implementation Manager

About Us: Here at Craftable, we create best-in-class technology for world-renowned bars and restaurants. We were founded back in 2015 in Silicon Valley by tech experts and hospitality industry veterans. Since then, we have brought the best to Texas for a warm southern twist! Our goal is to collaborate with restaurateurs, operators, and accountants to reduce labor costs, increase efficiency, and drive profit for our clients. Our platform is built to accommodate operators from independent restaurateurs to regional and national chains.


Overview


We are looking for a highly skilled and experienced Implementation Manager to lead our clients through a successful onboarding journey. This is a critical client-facing role responsible for managing the entire implementation lifecycle, from project planning and execution to client training and go-live. The ideal candidate has a deep understanding of software implementation best practices, excellent project management skills, and a passion for helping others succeed with technology.


Responsibilities



  • Project Management:Lead and manage multiple client implementations simultaneously, ensuring projects are completed on time, within scope, and on budget.

  • Client Relationship Management:Act as the primary point of contact for clients during the onboarding phase. Build and maintain strong relationships with key stakeholders, guiding them through a seamless transition.

  • Onboarding & Training:Conduct comprehensive training sessions for clients to ensure they fully understand and can utilize our platform's features.

  • Technical Configuration:Work with clients to configure and set up the software to meet their specific business needs and workflows.

  • Cross-Functional Collaboration:Partner with the Sales, Customer Success, and Technical Support teams to ensure a smooth handoff and a seamless client experience.

  • Problem-Solving:Proactively identify and resolve potential roadblocks during the implementation process.

  • Documentation:Create and maintain detailed project plans, timelines, and documentation to ensure all parties are aligned.

  • Continuous Improvement:Provide feedback to the Product and Engineering teams to help improve the software and the overall implementation process.


Qualifications



  • 3 years of experience in complex software implementation, professional services, or a similar project management role.

  • Proven experience managing multiple projects simultaneously in a fast-paced environment.

  • A strong understanding of the hospitality industry (e.g., hotels, resorts, restaurants) and the technology that supports it is highly preferred.

  • Excellent project management skills with the ability to create and execute detailed project plans.

  • Outstanding communication, presentation, and interpersonal skills.

  • A proactive, problem-solving mindset with a passion for helping others succeed.

  • Experience with project management software (e.g., GuideCX, Monday, etc).

  • Bachelor's degree or equivalent experience.

  • Must be within commuting distance to Farmers Branch, TX and able to work in office at least 4 days per week.


What We Offer:



  • Competitive salary

  • Competitive benefits package including medical, dental, and vision insurance

  • Supplemental national holidays, parental, personal, bereavement, and reproductive loss leave plans etc.

  • Unlimited PTO

  • Retirement plans with 401(k) match

  • Opportunities for career growth and professional development

  • Vibrant company culture with frequent team-building events

  • A collaborative and supportive work environment that values innovation and inclusivity


Salary Description $60,000 - $75,000


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