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Customer Implementation Manager Jobs in Oregon (NOW HIRING)

Jumio

OR · On-site

The role owns the customer onboarding journey and partners closely with the implementation manager, ensuring customers achieve a fast, predictable, and high-quality deployment experience while ...

RapidSOS

OR · On-site

This role is highly dynamic, combining customer-facing relationship management with deep technical execution. You'll own or assist with the post-sales implementation process for enterprise ...

Lumen Technologies

Manager Implementation

OR · Remote

$105K - $141K/yr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... manage the design, development and implementation of IP & Voice engineering projects and ...

New York Life

Ensures accurate documents are delivered to the customer. * Identifies and resolves issues ... Develops and delivers implementation project management tools. Familiar with portal capabilities to ...

H1

OR

$130K - $145K/yr

The Customer Solutions & Implementation team is responsible for delivering scalable, enterprise ... WHAT YOU'LL DO AT H1 As a Senior Technical Implementation Manager, you will lead enterprise ...

Cordance

Implementation Specialist

OR · Remote

Serving as the primary project manager throughout the implementation lifecycle, this role partners with customers to understand business processes, configure the platform, facilitate knowledge ...

DealerBuilt

Implementation Specialist

Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, Desking, F&I Menus ... We are growing and looking for an Implementation Specialist to support the successful onboarding ...

Bluesight

Implementation Specialist - PrivacyPro

OR · On-site +1

$65K - $75K/yr

Bluesight is seeking a passionate project manager to run the implementation of PrivacyPro for new customers. This person is responsible for forming relationships with clinicians, privacy and ...

Granicus

Implementation Project Manager

$60K - $108K/yr

We are on a mission to support our customers with meeting the needs of their communities and ... Project Managers have access to in-house designers, developers, and implementation consultants and ...

Granicus

We are on a mission to support our customers with meeting the needs of their communities and ... management software, records management, and digital services, Granicus empowers stronger ...

Utilities One

Field Project Manager

Salem, OR

$70K - $85K/yr

We are looking for a qualified, local Field Project Manager. For this role, we need qualified ... Coordinate all customer implementation activities including site walk-throughs, hub and/or node ...

Higher Logic

OR

Serve as the primary project manager to customers while coordinating multiple, simultaneous implementations of the Higher Logic product suite. * Define, plan, and implement the deliverables and tasks ...

Utilities One

Field Project Manager

Salem, OR · On-site

We are looking for a qualified, local Field Project Manager. For this role, we need qualified ... Coordinate all customer implementation activities including site walk-throughs, hub and/or node ...

NICE

OR · On-site

The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments. As a Implementation Engineer, a Typical Day ...

Lone Wolf Technologies

Implementation Specialist

OR · Remote

$55K - $60K/yr

... customers by functioning as a system expert, successfully onboarding clients and completing ... Implement a coordinated project plan to manage successful client implementations, conversions and ...

Cotiviti

Implementation Consultant

$75K - $85K/yr

Collaborate with the Edifecs Implementation Architect/Technical Project Manager to formulate the ... Work with customers as a Subject Matter Expert (SME) on purchased Edifecs products and solutions.

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Oregon

Customer Implementation Manager information

See Oregon salary details

$41.2K

$109.4K

$177.6K

How much do customer implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer implementation manager in Oregon is $109,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $127,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in Oregon? For Customer Implementation Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Oregon look for? The top searched job categories for Customer Implementation Manager jobs in Oregon are:
What cities in Oregon are hiring for Customer Implementation Manager jobs? Cities in Oregon with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $109,448 per year, or $52.6 per hour.

Manager, Customer Implementation Consultants | Remote

Ellucian

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Together we are powering the future of Higher Education

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

About the Opportunity

We are seeking a highly motivated and strategic Manager of Customer Implementation Consultants to lead a team of Customer Implementation Consultants (CICs). The Customer Implementation Consultant is responsible for leading the successful implementation of Student Financial Success (SFS) solutions for customers. This role partners closely with customers and internal teams to plan, configure, deliver, and launch SFS products, ensuring implementations align with customer business objectives and best practices.

Where you will make an impact

  • Lead, coach, and develop a team of Customer Implementation Consultants responsible for delivering Student Financial Success implementations.
  • Oversee the successful delivery of implementation projects, ensuring quality, consistency, and customer satisfaction.
  • Establish and refine implementation methodologies, standards, and best practices.
  • Monitor team capacity, project health, and resource allocation to meet delivery commitments.
  • Performance & Metrics Tracking: Help establish and monitor key performance indicators (KPI's) tomeasure team success and drive continuous improvement.
  • Serve as an executive-level escalation point for customer implementation issues when needed.

What you will bring

  • Experience leading customer implementation, professional services, or consulting teams, preferably in SaaS or higher education technology.
  • Demonstrated success managing complex software implementation projects and cross-functional teams.
  • Strong leadership, coaching, communication, and stakeholder management skills.
  • Strong analytical skills with experience leveraging customer success metrics and tools.
  • Excellent communication and interpersonal skills, with the ability to influence stakeholders at alllevels.
  • Strong ability to empathize with our clients and colleagues.
What makes #Ellucianlife
  • Comprehensive health coverage: medical, dental, and vision
  • Flexible time off
  • Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
  • 401k w/ match & BrightPlan - to help you save for the future
  • Parental Leave
  • 5 charitable days to support the community that supports us
  • Telemedicine
  • Wellness
    • Headspace Care (mental health)
    • Wellbeats (virtual fitness classes)
  • RethinkCare & Wellthy- caregiver support
  • Diversity and inclusion programs which provide access to internal employee resource groups
  • Employee referral bonuses to encourage the addition of great new people to the team
  • We Foster a learning culture with:
    • Education Assistance Program
    • Professional development opportunities

#LI-AC1#LI-REMOTE

Employment Type: FULL_TIME

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