ZipRecruiter

Log In

1

Customer Implementation Manager Jobs in Remote, OR

AGFA

Sr. Customer Success Manager

OR · On-site +1

From product development to implementation, our unified Enterprise Imaging Platform is purpose ... Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs ...

Agfa

Sr. Customer Success Manager

OR · Remote

From product development to implementation, our unified Enterprise Imaging Platform is purpose ... Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs ...

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

... data management. From product development to implementation, our unified Enterprise Imaging ... The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ...

Agfa

Customer Support Analyst, Tier 1

OR · Remote

... data management. From product development to implementation, our unified Enterprise Imaging ... The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ...

Ball Corporation

Customer Technical Service Engineer

OR · Remote

$75K - $105K/yr

As the Customer Technical Service (CTS) Engineer, you are a key member of the Quality Technical ... implementation and tracking performance metrics. * Coordinate Filling Line Trials: Plan and manage ...

Umpqua Health

Director, Customer Care

Roseburg, OR · On-site

$113K - $132K/yr

Manage call center technology platforms, quality assurance processes, call monitoring, scripting ... Design and implement member engagement and outreach strategies across phone, mail, email, SMS ...

DPI Merchandising, LLC

Production Manager

Roseburg, OR · On-site

$60K - $70K/yr

... and customers. Key Responsibilities: Merchandise Production: Manage the end-to-end production ... Implement quality control processes to maintain the highest standards of merchandise quality ...

next page

Showing results 1-20

All JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Remote, OR

Customer Implementation Manager information

See Remote, OR salary details

$39K

$103.4K

$167.8K

How much do customer implementation manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for customer implementation manager in Remote, OR is $103,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $120,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the salary of an implementation manager?

The salary of a Customer Implementation Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for professional development in project management and client relations.

What is the highest paying job in customer service?

In customer service, roles such as Customer Success Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong communication skills, strategic planning, and industry knowledge, and may involve managing large teams or key accounts.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, training, and support to meet client needs and expectations.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

Can I make 100k as a project manager?

A Customer Implementation Manager can potentially earn $100,000 or more annually, especially with experience, certifications, and working in high-demand industries. Salaries vary based on location, company size, and individual skills, with senior roles and those managing large projects often reaching or exceeding this level.
What are popular job titles related to Customer Implementation Manager jobs in Remote, OR? For Customer Implementation Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Remote, OR look for? The top searched job categories for Customer Implementation Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Implementation Manager jobs? Cities near Remote, OR with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you

Customer Success Manager

Purple Rain

OR

Part-time

Posted 22 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

Apply