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Customer Implementation Manager Jobs in Oregon (NOW HIRING)

Versaterm

OR

Define and manage implementation plans, ensuring projects are delivered on time, within scope, and ... Please note that specific customer contracts may impose additional security verification ...

Harmony Healthcare IT

Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patient, employee, and ... The Implementation Specialist is responsible for customer interviewing to define and document ...

AcuityMD

OR

The customers that the Program Manager will be responsible for are often in a constant state of implementation, as they deepen their initial adoption of and repeatedly expand their use of AcuityMD to ...

Thermo Fisher Scientific

OR

The Regional Product Manager leads complex cross-functional initiatives, influences senior ... Support customer onboarding, implementation, validation, and workflow optimization initiatives.

RapidSOS

OR · On-site

... years managing technical teams, with experience in post-sales implementation * Experience working with large enterprise customers, with a customer-centric mindset that cares about delivering ...

Versaterm

OR

Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ... Please note that specific customer contracts may impose additional security verification ...

NICE

OR · On-site

The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments. As a Senior Implementation Engineer, a ...

NECSWS

Previous experience in a customer facing role, Account Management, or Implementation within a SaaS or healthcare technology company. * Experience working with real-world data (RWD), registries ...

C1

$100K - $200K/yr

As a Forward Deployed Engineering Manager at C1, you'll lead the team responsible for building the ... You've helped define or influence product direction based on customer implementation learnings. * Y ...

Cotiviti

Sr Implementation Consultant

Implement and manage integrations between Edifecs' products and solutions and Customer's on-premise systems. * Analyze business requirements and translate them into technical configurations ...

NICE

OR · On-site

... customers. Collaborate closely with Partner Success Managers to understand partner goals and ... implementation engineering, solutions engineering, technical support, or a related technical ...

Epicor

Senior Implementation Consultant | Eclipse

OR · Remote

Develop implementation plans, define project milestones, and manage assigned consulting activities to ensure projects are delivered on time, within scope, and with high customer satisfaction. * Coach ...

GHX

Customer Success Manager, III

OR · Remote

The Customer Success Manager III will be responsible for leading the development and successful ... Educates customers on best practices, helps customer implement, assists in customer training either ...

Canidium

Xactly Implementation Consultant (X1)

OR · Remote

$80K - $120K/yr

Manage the transition to production environments and provide expert-level support during the post ... Consulting Experience: Proven track record in a customer-facing consulting role, with a ...

Bluesight

OR

$60K - $75K/yr

Manage multiple implementation projects, with various priorities and deadlines at once for different customers. * Work as a consultative partner with your customers to ensure engagement and provide ...

Baxter

OR · On-site

$80K - $110K/yr

Implement all installations per protocols. * Manage and perform installation of Baxter Care ... Contribute to improvements and apply internal tools such CRM, knowledge base, helpcenter, etc.

NICE

OR · Hybrid

The Lead Partner Success Implementation Engineer is an individual contributor lead-level, technical ... and customer support motions. * Collaborate with Partner Success Managers to assess partner ...

International Benefits Administrators

Be Seen First

Client Relationship Manager

OR · On-site

$80K - $85K/yr

Implementation & Transition Support: Partner with the Implementation Manager during new client ... customer needs. Why Join IBA? If you enjoy solving complex benefit challenges, improving ...

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Showing results 21-40

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Oregon

Customer Implementation Manager information

See Oregon salary details

$41.2K

$109.4K

$177.6K

How much do customer implementation manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer implementation manager in Oregon is $109,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $127,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in Oregon? For Customer Implementation Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Oregon look for? The top searched job categories for Customer Implementation Manager jobs in Oregon are:
What cities in Oregon are hiring for Customer Implementation Manager jobs? Cities in Oregon with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $109,448 per year, or $52.6 per hour.

Implementation Specialist

Versaterm

OR

Full-time

Re-posted 12 days ago

Job description

The Role

The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and executing full-cycle deployments, mentoring junior team members, and serving as a trusted advisor to clients throughout the implementation process. The role contributes to moderately complex project workstreams and is expected to drive quality outcomes with minimal direction.

This job posting is being used to fill an existing vacancy.

What You Do

  • Lead end-to-end implementation of Versaterm products, including scoping, configuration, testing, training, and go-live support.
  • Assess client use cases and business requirements to develop tailored system configurations and delivery strategies.
  • Define and manage implementation plans, ensuring projects are delivered on time, within scope, and to client satisfaction.
  • Facilitate client meetings and training sessions, communicating complex technical concepts to diverse audiences.
  • Identify and resolve technical issues proactively, collaborating with product and support teams as needed.
  • Mentor and provide guidance to junior Implementation Specialists on delivery practices and client engagement.
  • Contribute to process improvement initiatives and provide input on implementation methodology and tooling.
  • Support pre-sales activities including solution demonstrations, project scoping, and proposal development.
  • Perform other related duties as assigned to support team objectives and overall organizational priorities.

What You Bring

  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
  • 3-5+ years of experience in software implementation or a related technical client-facing role.
  • Background in public safety, government technology, or enterprise SaaS environments is preferred.
  • Deep understanding of software implementation lifecycle, project delivery, and system configuration practices.
  • Demonstrated ability to manage complex projects independently and lead client engagements from start to finish.
  • Strong facilitation, communication, and stakeholder engagement skills.
  • Experience using project management software and maintaining implementation documentation.
  • PMP, CAPM, or equivalent project management certification is an asset.
  • Ability to travel to client sites as required by project needs.
  • Experience using AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning

Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

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