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Customer Implementation Manager Jobs in Oklahoma

Nextep

Implementation Manager

Norman, OK · On-site

Nextep's implementation managers are the primary point of contact for our new clients, helping them ... You have a strong heart for the best customer experience. * You have a high school diploma or ...

Nextep

Implementation Manager

Norman, OK · On-site

Nextep's implementation managers are the primary point of contact for our new clients, helping them ... You have a strong heart for the best customer experience. * You have a high school diploma or ...

Nextep

Implementation Manager

Norman, OK

Nextep's implementation managers are the primary point of contact for our new clients, helping them ... You have a strong heart for the best customer experience. * You have a high school diploma or ...

Inceed

Customer Service Manager

Oklahoma City, OK

$60K - $70K/yr

Develop and implement customer service policies * Oversee order management processes * Resolve escalated customer concerns * Analyze customer service metrics for improvements * Provide analytical ...

New

Accenture

$70K - $196K/yr

We help our clients thrive in the cloud continuum, reimagine service and customer operations, and ... Incident, Problem, Change Management, Knowledge, Service Catalog * Bachelor's degree or equivalent ...

MarineMax

Service Manager

OK · On-site

The Service Manager is responsible for managing the service department and service team ... the customer. * Implement safe, effective and efficient work procedures. * Maintain production ...

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All JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Oklahoma

Customer Implementation Manager information

See Oklahoma salary details

$36K

$95.6K

$155.1K

How much do customer implementation manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer implementation manager in Oklahoma is $95,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $111,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the salary of an implementation manager?

The salary of a Customer Implementation Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for professional development in project management and client relations.

What is the highest paying job in customer service?

In customer service, roles such as Customer Success Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong communication skills, strategic planning, and industry knowledge, and may involve managing large teams or key accounts.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, training, and support to meet client needs and expectations.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

Can I make 100k as a project manager?

A Customer Implementation Manager can potentially earn $100,000 or more annually, especially with experience, certifications, and working in high-demand industries. Salaries vary based on location, company size, and individual skills, with senior roles and those managing large projects often reaching or exceeding this level.
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Customer Implementation Manager jobs near you
Implementation Manager

Implementation Manager

Nextep

Norman, OK • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Nextep’s implementation managers are the primary point of contact for our new clients, helping them navigate through the onboarding process and delivering an organized and flawless experience. We are looking for someone who loves to build relationships with company leaders and employees. If you love working with people, are an expert decision maker, and can project manage like a pro, this could be the position for you!

About the role:

  • Our implementation team ensures our clients have a flawless first impression of Nextep. By managing the client process for the first 90-120 days, you’ll oversee the client experience and transition them to their new service team.
  • Conduct comprehensive assessments of client needs and requirements. Gather and analyze data to determine the appropriate HR solutions and services required for each client.
  • Develop and manage project plans, outlining tasks, milestones, and deliverables. Monitor progress, identify potential roadblocks, and proactively address issues to ensure timely implementation.
  • Ideally, you’re a natural communicator and presenter. From trainings and demos to client meetings, you’ll do a lot of talking.
  • The implementation team also works closely with all of our departments, including sales, so you’ll learn all the ins-and-outs of the Nextep experience.

Requirements

About you:

  • You have a strong heart for the best customer experience.
  • You have a high school diploma or equivalent.
  • You have experience in successfully working with challenging high-level officials within organizations.
  • Ideally, you have some payroll industry or HRIS experience.

Benefits

About benefits:

  • 100% paid health, vision, and dental insurance for employees
  • Up to 12 weeks of paid parental leave
  • 401(k) matching
  • Employer paid telehealth services, including mental health resources

About us:

Nextep has four values that you’ll find in our employees and our clients: people, transparency, entrepreneurial spirit, and celebrating success. Our people are the core of our business, so we believe in lifting them up, celebrating their accomplishments, and hiring great coworkers for them.

We are a Professional Employer Organization (PEO), we work hand-in-hand with small and mid-sized companies to provide HR services including payroll, benefits, human resources, risk & compliance, and more. Last but not least, Nextep is a certified Great Place To Work!

“There are so many things to love about working at Nextep! The people, the culture, the latte machine. But mostly that Nextep makes sure we are well taken care of and I’ve never been proven otherwise.”

-Elybeth, Client Success