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Customer Implementation Manager Jobs in Oklahoma

Nextep

Implementation Manager

Norman, OK · On-site

Nextep's implementation managers are the primary point of contact for our new clients, helping them ... You have a strong heart for the best customer experience * You have a high school diploma or ...

Nextep

Implementation Manager

Norman, OK · On-site

Nextep's implementation managers are the primary point of contact for our new clients, helping them ... You have a strong heart for the best customer experience * You have a high school diploma or ...

Nextep

Implementation Manager

Norman, OK · On-site

Nextep's implementation managers are the primary point of contact for our new clients, helping them ... You have a strong heart for the best customer experience * You have a high school diploma or ...

Itron, Inc

Implementation Consultant

Kansas, OK · Remote

Own implementation timelines, milestone tracking, risk management, and coordination across internal teams and customer stakeholders. * Facilitate discovery and requirements workshops to understand ...

New

Harris

Implementation Specialist

Kansas, OK · On-site

$65K - $75K/yr

... Jail Management Systems, Police Records Management Systems, CAD, Mobile, and Civil Service ... Customer support, low level technical support for our software users * Work closely with clients ...

Phase2 Technology

Implementation Engineer

Oklahoma City, OK · On-site

$61.90 - $141/hr

... management and customer reports, and coordinate the structured cabling design with other design disciplines. Implement final network solutions to support on-prem and cloud environments. Manage the ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Oklahoma

Customer Implementation Manager information

See Oklahoma salary details

$36K

$95.6K

$155.1K

How much do customer implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer implementation manager in Oklahoma is $95,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $111,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What are popular job titles related to Customer Implementation Manager jobs in Oklahoma?

For Customer Implementation Manager jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Customer Implementation Manager jobs in Oklahoma look for?

The top searched job categories for Customer Implementation Manager jobs in Oklahoma are:

What cities in Oklahoma are hiring for Customer Implementation Manager jobs?

Cities in Oklahoma with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Oklahoma as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $95,582 per year, or $46 per hour.

Implementation Manager

Nextep

Norman, OK • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

Nextep's implementation managers are the primary point of contact for our new clients, helping them navigate through the onboarding process and delivering an organized and flawless experience. We are looking for someone who loves to build relationships with company leaders and employees. If you love working with people, are an expert decision maker, and can project manage like a pro, this could be the position for you!
About the role:
  • Our implementation team ensures our clients have a flawless first impression of Nextep. By managing the client process for the first 90-120 days, you'll oversee the client experience and transition them to their new service team.
  • Conduct comprehensive assessments of client needs and requirements. Gather and analyze data to determine the appropriate HR solutions and services required for each client
  • Develop and manage project plans, outlining tasks, milestones, and deliverables. Monitor progress, identify potential roadblocks, and proactively address issues to ensure timely implementation
  • Ideally, you're a natural communicator and presenter. From trainings and demos to client meetings, you'll do a lot of talking.
  • The implementation team also works closely with all of our departments, including sales, so you'll learn all the ins-and-outs of the Nextep experience.

Requirements
About you:
  • You have a strong heart for the best customer experience
  • You have a high school diploma or equivalent
  • You have experience in successfully working with challenging high-level officials within organizations
  • Ideally, you have some payroll industry or HRIS experience.

Benefits
About benefits:
  • 100% paid health, vision, and dental insurance for employees
  • Up to 12 weeks of paid parental leave
  • 401(k) matching
  • Employer paid telehealth services, including mental health resources

About us:
Nextep has four values that you'll find in our employees and our clients: people, transparency, entrepreneurial spirit, and celebrating success. Our people are the core of our business, so we believe in lifting them up, celebrating their accomplishments, and hiring great coworkers for them.
We are a Professional Employer Organization (PEO), we work hand-in-hand with small and mid-sized companies to provide HR services including payroll, benefits, human resources, risk & compliance, and more. Last but not least, Nextep is a certified Great Place To Work!

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