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Saas Implementation Jobs in California (NOW HIRING)

Pearly

Implementation Specialist

Santa Barbara, CA · On-site

Data hygiene at close (segment field populated and accurate on HubSpot deals) Ideal Candidate Profile * 2-4 years in SaaS implementation, onboarding, or technical customer success * Strong project ...

KYG Trade™

Customer Data Solutions Engineer

Irvine, CA · On-site

$122K - $147K/yr

What We're Looking For • 5+ years of experience in Fortune 1000 customer-facing data engineering, data migration, enterprise SaaS onboarding, systems integration, implementation engineering ...

New

Karbon

Implementation Specialist

Los Angeles, CA · Remote

You have 2-4+ years of experience in B2B SaaS Implementations * You have experience with end-to-end technical implementations * You are comfortable managing multiple customer projects simultaneously ...

Blueprint

Implementation Manager

San Francisco, CA

About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer ... What will you do? (Role Overview) As an AI-Implementation Manager at Rocketlane, you will lead end ...

Jade Global

Zuora Revenue Consultant

San Jose, CA · On-site

Experience: 2-5+ years in application support, technical consulting, or SaaS implementation. * Technical Skills: Proficiency in SQL (Oracle preferred), API troubleshooting (REST/SOAP), and ...

Jade Global

Zuora Revenue Consultant

San Jose, CA · On-site

Required : • 2-5+ years in application support, technical consulting, or SaaS implementation. • Proficiency in SQL (Oracle preferred), API troubleshooting (REST/SOAP), and understanding data ...

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Saas Implementation information

See California salary details

$38.5K

$102.2K

$165.8K

How much do saas implementation jobs pay per year?

As of Sep 1, 2026, the average yearly pay for saas implementation in California is $102,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What is a SaaS Implementation?

A SaaS Implementation job involves deploying and configuring cloud-based software solutions for clients. Professionals in this role work closely with customers to understand their requirements, customize the software, migrate data, and ensure a smooth onboarding process. They also provide training, troubleshooting, and ongoing support to maximize software adoption. Strong communication, project management, and technical skills are essential for success in this position.

What does a typical day look like for someone in SaaS Implementation?

A typical day in SaaS Implementation involves collaborating with clients to gather requirements, configuring the SaaS platform to match their needs, leading training sessions, and managing project timelines. You’ll often coordinate with sales, product, and engineering teams to ensure a smooth onboarding process, troubleshoot issues, and keep stakeholders updated on progress. The role is highly dynamic and client-focused, requiring effective organization as you balance multiple projects simultaneously. This collaborative and solution-oriented environment offers continuous learning opportunities and direct impact on customer success.

What are the key skills and qualifications needed to thrive in SaaS Implementation, and why are they important?

To thrive in SaaS Implementation, you need strong project management experience, technical acumen with cloud-based software, and a background in onboarding or customer success. Familiarity with tools like Salesforce, Jira, and commonly used SaaS platforms, as well as relevant certifications such as PMP or SaaS-specific credentials, is highly valuable. Exceptional communication, problem-solving abilities, and stakeholder management skills help you build rapport and quickly resolve client concerns. These abilities are vital for delivering seamless software deployments, achieving client satisfaction, and driving adoption for long-term business relationships.

What careers can you build in SaaS implementation?

Careers in SaaS implementation include roles such as SaaS Implementation Specialist, Technical Consultant, Project Manager, and Customer Success Manager. These positions typically require knowledge of cloud platforms, software deployment, and client training, with certifications like PMP or cloud provider credentials often beneficial.

What does a SaaS implementation specialist do?

A SaaS implementation specialist is responsible for deploying and configuring cloud-based software solutions for clients, ensuring smooth integration with existing systems. They provide technical support, training, and documentation to help users adopt the software effectively. Strong communication skills and knowledge of the SaaS platform are essential for success in this role.

What are the most commonly searched types of Saas Implementation jobs in California?

The most popular types of Saas Implementation jobs in California are:

What are popular job titles related to Saas Implementation jobs in California?

For Saas Implementation jobs in California, the most frequently searched job titles are:

What job categories do people searching Saas Implementation jobs in California look for?

The top searched job categories for Saas Implementation jobs in California are:

What cities in California are hiring for Saas Implementation jobs?

Cities in California with the most Saas Implementation job openings:

Saas Implementation jobs near you
Infographic showing various Saas Implementation job openings in California as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $102,163 per year, or $49.1 per hour.

Implementation Specialist

Santa Barbara, CA • On-site

Pearly
See more jobs at Pearlyexternal

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Role Summary

The Implementation Specialist owns the post-contract onboarding lifecycle for every new Pearly account, regardless of segment — from Committed through Go-Live. This role is responsible for getting new practices fully configured, trained, and confident in the platform, then handing off a well-documented, “Adopted” account to the Account Management CSM for ongoing relationship management, retention, and expansion. Where the Account Management CSM owns the long-term customer relationship, the Implementation Specialist owns the critical first stretch: turning a signed contract into a live, functioning customer.

This is a full life-cycle implementation role covering the entire book — SMB through Enterprise — rather than a single segment, and is a core seat in Pearly's CS model alongside the Account Management CSM.

 
Time Allocation

Implementation & onboarding delivery ~75%

  • Kickoff through go-live, all segments

Cross-functional coordination ~15%

  • Sales handoff, Product/Eng escalations, CSM handoff

Support queue coverage ~10%

  • Support queue overflow + PTO backfill

 
Key Responsibilities
 
Onboarding Delivery

  • Own onboarding for all newly signed accounts across every segment, managing pacing and prioritization across a mixed caseload.

  • Lead structured kickoff calls that define scope, timeline, stakeholders, and success criteria with each practice.

  • Configure the Pearly platform — PMS integration, payment setup, user permissions, and workflows — to match each practice's specific needs.

  • Run live training sessions for practice staff and providers, ensuring functional competency before go-live.

  • Track onboarding milestones and early account-health signals in Pylon, escalating risk early.

Cross-Functional Coordination

  • Validate the automated HubSpot → Pylon handoff at Committed, confirming segment and account data are accurate before kickoff.

  • Partner with the CSM on a documented go-live handoff once an account reaches “Closed Won” status.

  • Surface technical or product gaps discovered during implementation to cross-functional stakeholders, with clear reproduction detail and proposed solutions (where applicable).

  • Provide light Support queue coverage for overflow and PTO backfill, consistent with the team's shared coverage model.

Process & Documentation

  • Help build and maintain onboarding playbooks, templates, and segment-specific workflows as the customer base grows.

  • Identify recurring onboarding friction points and propose process or tooling improvements.

Success Metrics

  • Time-to-go-live from Committed to Closed Won status

  • Onboarding CSAT / NPS

  • % of accounts reaching “Adopted” status within target window

  • Handoff quality, based on CSM feedback on handoff completeness

  • Data hygiene at close (segment field populated and accurate on HubSpot deals)

Ideal Candidate Profile

  • 2–4 years in SaaS implementation, onboarding, or technical customer success

  • Strong project management skills with the ability to run multiple concurrent onboardings

  • Outcome/ROI oriented

  • Comfortable leading live software configuration and training sessions with non-technical end users

  • Detail-oriented and process-driven, with experience building or improving onboarding playbooks

  • Familiarity with tools like HubSpot and a support/CS platform (e.g., Pylon, Zendesk, Intercom)

  • Technical background is a plus — comfort with integrations, APIs, or PMS/software configuration helps with platform setup and troubleshooting during onboarding

  • Dental or healthcare software experience is a plus, but not required

  • Payment Services background a plus

  • Comfortable with startup ambiguity and evolving process