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Customer Implementation Manager Jobs in California

Bechtel

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all ... You will set and manage workstream expectations, distribute the workload, provide guidance ...

Rippling

Manager, PEO Implementation

San Francisco, CA · On-site +1

$94K - $149K/yr

About the role We are looking for a seasoned customer success leader to join our Implementation team. As a first-line manager, you will coach and develop a team of 6-8 Implementation Managers, engage ...

DoorDash

Manager, Implementation

San Francisco, CA · On-site

Build a high-performance culture rooted in accountability, customer empathy, and continuous ... implementation projects - including reservations, waitlist and table management, online ordering ...

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Customer Implementation Manager information

See California salary details

$38.5K

$102.2K

$165.8K

How much do customer implementation manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer implementation manager in California is $102,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What does a Customer Implementation Manager do?

A Customer Implementation Manager is responsible for overseeing the onboarding and integration process for new clients or customers. They coordinate between the customer and internal teams to ensure a smooth transition, resolve any issues, and make sure the customer’s goals are met. Their role involves project management, communication, and problem-solving to help customers successfully adopt a product or service. They also provide training and support during the implementation phase to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in California? For Customer Implementation Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in California look for? The top searched job categories for Customer Implementation Manager jobs in California are:
What cities in California are hiring for Customer Implementation Manager jobs? Cities in California with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you

National Implementation Manager

Used Cardboard Boxes Inc.

Los Angeles, CA

Full-time

Posted 7 days ago

Job description

UCBEnvironmental is a family of companies focused on Sustainable Sustainability™. Through our five distinct divisions: UsedCardboardBoxes.com, UCBPalletSolutions, UCBOrganicWaste, UCBTrading and UCBZeroWaste… we service many of the largest, most trusted brands in the country!

UCBZeroWaste is a comprehensive fully managed waste reduction program. We are not a hauler! Nor do we compete with haulers; We manage them! We partner with the world leading companies to implement our proven methodology to reduce waste by focusing on the origin of waste (inside the building) as well as the processing of waste (outside the building). Our comprehensive programs include waste reduction, recycling, reuse, resale as well as de-packaging, digesting, composting and/or waste-to energy (WTE). UCBZeroWaste offers a (no-cost) comprehensive waste audit in order to quantify the financial and environmental opportunity.

Why work at UCB:

  • Competitive Salary
  • Longevity Bonus
  • A-Player Bonus
  • Career growth opportunities
  • Your work helps reduce environmental impact
  • Supportive and accessible leadership team
  • Work with a passionate and collaborative team of people
  • Work with the biggest most well-known companies

Summary

The National Implementation Manager at UCBZeroWaste is responsible for sales and implementation of large-scale recycling, re-use and zero waste programs across medium to large U.S. manufacturers and distributers. UCBZeroWaste (UCB) has a business model to run entire sustainability programs for large companies by way of a “profit share” of any improvements UCB makes financially and environmentally beyond an established baseline. It is the job of the National Implementation Manager to review contract data, identify opportunities and manage the entirety of the program after contracting and implementation.

Responsibilities

  • Meet with new or existing customers to discuss how specific UCB products or services can meet their needs.
  • Visit customer sites to evaluate needs or to promote product or service sales.
  • Negotiate prices or terms of vendor sales or service agreements.
  • Compute customer’s installation or production costs and estimate savings from new services, products, or equipment.
  • Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.

Knowledge and Skill Requirements

  • Strong written and verbal communication skills
  • Ability to negotiate and understand contracts
  • Proficiency with Microsoft Office 360
  • Excellent time management and organizational abilities
  • Ability to thrive in fast paced and challenging working environment
  • Strong problem solving and conflict resolution skills
  • Extensive waste management experience (with hazardous waste background preferred)
  • Self-starter with strong recycling/environmental and sustainability acumen (preferred)

Education Requirements

  • Bachelor’s degree in Environmental Science or related field

Travel:

  • 50% travel

UCBEnvironmental is growing fast! In order to keep up with our explosive growth, we are actively hiring smart, driven, passionate people to help implement our proven programs. If you think you would be a good fit for UCBEnvironmental and you are looking for a challenging-but-rewarding career in waste reduction, we’d love to hear from you!

Learn more about us by visiting our website: www.UCBEnvironmental.com and www.UCBZeroWaste.com.

UCBEnvironmental is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.