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Customer Implementation Manager Jobs in Westminster, CA

Neara

Director, Customer Implementation

Los Angeles, CA · On-site

$180K - $250K/yr

You aren't here to manage a contract, you are here to solve the real problem. Core responsibilities ... You are accountable for ensuring the customer is materially better off because of our platform.

Custom Goods

Senior Implementation Manager

Carson, CA · On-site

$120K - $125K/yr

The Senior Implementation Manager is responsible for leading the successful onboarding and ... This role ensures that operational, technical, and customer-specific requirements are met through ...

Karbon

Implementation Specialist

Los Angeles, CA · Remote

Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring ...

myKaarma

Implementation Consultant

Long Beach, CA · On-site

$95 - $130/hr

Coordinate closely with the Deployment Manager and Training Team to communicate customer ... Experience implementing or supporting software used by automotive dealerships. * Familiarity with ...

Rippling

Implementation Consultant

Long Beach, CA · On-site

$75 - $120/hr

Coordinate closely with the Deployment Manager and Training Team to communicate customer ... Experience implementing or supporting software used by automotive dealerships. * Familiarity with ...

New

Unis LLC

Implementation Engineer

Buena Park, CA · On-site

$70K - $75K/yr

This role bridges technology, business processes, and customer requirements , ensuring successful ... Collaborate with clients, project managers, business analysts, developers, and product teams.

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Customer Implementation Manager information

See Westminster, CA salary details

$40.2K

$106.7K

$173.2K

How much do customer implementation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer implementation manager in Westminster, CA is $106,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $124,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in Westminster, CA look for?

The top searched job categories for Customer Implementation Manager jobs in Westminster, CA are:

What cities near Westminster, CA are hiring for Customer Implementation Manager jobs?

Cities near Westminster, CA with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Westminster, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $106,713 per year, or $51.3 per hour.

Director, Customer Implementation

Neara

Los Angeles, CA • On-site

$180K - $250K/yr

Full-time

Re-posted 13 days ago

Job description

Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara.
We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure.
By simulating extreme weather and structural stress at a network-wide scale, we empower the world's largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future.
Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe.
We are seeking a leader who thrives at the intersection of complex project management, high-touch customer success and strategic consulting. This is a role for an orchestrator-someone who can take full ownership of high-stakes enterprise accounts, navigating technical work streams and demanding stakeholders with total autonomy.
You will lead a small team of elite technical contributors. While you don't need to be the deepest coder in the room, you must possess the technical intuition to validate solutions, identify inefficiencies and ensure your team is delivering at their highest potential. Your mission is simple: move the needle for the customer. You aren't here to manage a contract, you are here to solve the real problem.
Core responsibilities:
  • Account strategy: Develop and maintain a "living" account strategy. You define the what, why and how, ensuring the team remains aligned on long-term objectives rather than just ticking boxes.
  • Value-driven delivery: Shift the focus from hitting milestones to realizing actual business value. You are accountable for ensuring the customer is materially better off because of our platform.
  • Team leadership: Mentor and challenge a team of technical ICs. You will unblock their workflows, hold them to high standards and coach them through high-stakes customer interactions.
  • Organisational navigation: Master the internal politics of enterprise environments. You will map influence, build multi-level relationships and navigate complex stakeholder landscapes to drive consensus. This is a core part of the job, not a nice-to-have.
  • Decisive judgment: You will know when to escalate and when to handle it yourself. When things go wrong, you will stay calm, diagnose fast and act. You'll remain calm under pressure and take corrective action without waiting for external direction.

What we're looking for:
  • Proven delivery record: You have successfully navigated high-pressure, complex implementations. You've seen things go wrong, learned from the experience and know how to course-correct effectively.
  • Technical credibility: You have led teams with strong technical ICs. You earned their respect, not by out-coding them, but by being sharp, direct and useful. You know how to get the best out of people who have high expertise in specific domains.
  • Exceptional problem solving: You can structure ambiguous challenges and provide clear, actionable recommendations under pressure. You can do this for operational and organisational challenges as readily as technical ones.
  • Adaptive learning: You have a demonstrated ability to master new industries or domains at an accelerated pace.
  • Radical independence: You are a self-starter who prioritises alignment over permission. You thrive in environments with high autonomy and low hand-holding.

Who you are:
  • Startup operators: Former CEOs, COOs, Heads of Delivery, or senior generalists from technical product companies operating in highly complex environments.
  • Engagement Managers: Senior consultants who have led technical delivery from strategy through to execution. You are an SME on implementation not just strategy.
  • Technical Program Leads: Leaders who have managed cross-functional teams on high-stakes, large-scale implementations. You can develop people around you, not just co-ordinate them.

Things to note:
  • Location: We prefer candidates based near their primary customer.
  • Travel: Expect regular travel to customer sites. Onboarding includes a one-month immersion at our HQ (NYC or equivalent).

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