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Credit Card Customer Service Jobs (NOW HIRING)

NC SECU

Credit Card Systems Manager

Yonkers, NY · On-site

The Credit Card Systems Manager should possess an authoritative knowledge of Credit Card Systems and its impact on Card Services, Loan Administration, and the Credit Union as a whole. This manager ...

Flexjet

Credit & Collections Specialist

Cleveland, OH · On-site

$21 - $28.25/hr

Manage credit card customers, ensuring cards are current, submit credit card invoices for payment ... service, or collections. * Experience in aviation or fuel is a plus.

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Credit Card Customer Service information

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How much do credit card customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Credit Card Customer Service job?

A Credit Card Customer Service job involves assisting cardholders with account inquiries, billing issues, payments, disputes, and fraud concerns. Representatives provide support via phone, chat, or email, helping customers understand their card benefits, rewards, and terms. They also handle lost or stolen card reports and guide customers through troubleshooting transactions. Excellent communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Credit Card Customer Service position, and why are they important?

To excel in Credit Card Customer Service, you need strong communication, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and credit card processing systems is typically required. Outstanding patience, active listening, and conflict resolution skills help you stand out when assisting diverse customers. These abilities are crucial for resolving account issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the typical daily responsibilities of a Credit Card Customer Service representative?

As a Credit Card Customer Service representative, your daily tasks typically include answering customer inquiries by phone or chat, resolving concerns related to billing, card activation, payments, and lost or stolen cards. You will often work closely with other departments to resolve complex account issues and may need to provide clear guidance to customers about credit card features or fraud protection. The role also involves documenting interactions and ensuring accurate record-keeping in the company's customer management systems. Working in this position, you’ll develop expertise in both technical systems and customer care, providing a dynamic environment ideal for building transferable skills.

More about Credit Card Customer Service jobs
What cities are hiring for Credit Card Customer Service jobs? Cities with the most Credit Card Customer Service job openings:
What are the most commonly searched types of Credit Card Customer Service jobs? The most popular types of Credit Card Customer Service jobs are:
What states have the most Credit Card Customer Service jobs? States with the most job openings for Credit Card Customer Service jobs include:
What job categories do people searching Credit Card Customer Service jobs look for? The top searched job categories for Credit Card Customer Service jobs are:
Credit Card Customer Service jobs near you
Infographic showing various Credit Card Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.
Credit Card Processing Specialist

Credit Card Processing Specialist

Premium Merchant Funding

Los Angeles, CA • On-site

Full-time

Posted 21 days ago

Job description

About Premium Merchant Funding

At Premium Merchant Funding, we specialize in providing innovative, flexible financial solutions that empower businesses to grow. Our team is driven by ambition, collaboration, and a passion for redefining the future of business funding. If you’re looking to join a company with bold aspirations, where you can grow and make a measurable impact, this is the opportunity for you.

Job Description & Responsibilities

We are looking for a driven, entrepreneurial Credit Card Processing Specialist to join our expanding team. This role goes far beyond standard sales. You’ll have the opportunity to help build and shape the department, contribute ideas, and support its long-term growth. Requires ongoing teamwork with PMF offices and global partners to ensure aligned strategies and strong service delivery.

Requirements

What we expect of you, day-to-day:

• Own all aspects of credit card processing operations, ensuring seamless and secure transactions for our clients.

• Act as a subject matter expert, staying current with payment industry trends, gateways, merchant accounts, and regulatory changes.

• Help develop systems, processes, and standards that support sustainable growth for the department.

• Work closely with sales leadership to identify opportunities and deliver customized, competitive payment solutions.

• Collaborate with cross-functional teams to align on goals, optimize systems, and support client success.

• Identify and prospect new business opportunities through hot leads, networking, referrals, and outbound outreach.

• Deliver tailored sales proposals that address client needs and drive meaningful business relationships.

• Contribute to scaling the department and developing long-term strategy and market positioning.

Benefits

Why Join Us

• Unlimited earning potential: no cap commissions, build monthly residual income that continues throughout your employment at PMF, plus additional bonuses.

• The opportunity to help grow and strengthen a department within a rapidly growing company.

• A dynamic, entrepreneurial environment where your ideas matter and your contributions directly shape our future.

• The chance to make a real impact and support the long-term direction of our merchant services offerings.

• Join a passionate, high-performing team with a shared vision of success.

• 50–150k earning potential.