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Evening Credit Card Customer Service Jobs (NOW HIRING)

Avnet

Credit Card Specialist

Richfield, OH · On-site

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

New

Avnet, Inc.

Credit Card Specialist

Richfield, OH · Hybrid

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

New

Avnet, Inc.

Credit Card Specialist

Richfield, OH · Hybrid

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

New

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

Bertelsmann

Credit Card Associate

Westminster, MD · On-site

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

Provides friendly, quality client service and treats clients with respect and dignity, either in person or on the phone. Core Responsibilities * Manage daily credit card operations for both consumer ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

Provides friendly, quality client service and treats clients with respect and dignity, either in person or on the phone. Core Responsibilities * Manage daily credit card operations for both consumer ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

Provides friendly, quality client service and treats clients with respect and dignity, either in person or on the phone. Core Responsibilities * Manage daily credit card operations for both consumer ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

This could require additional communication with Payroll and the Legal Department. * Follow up on transaction-related disputes or potential fraud detected by the Credit Card Service Provider

BANK IOWA

Credit Card Specialist

West Des Moines, IA · On-site

Provides friendly, quality client service and treats clients with respect and dignity, either in person or on the phone. Core Responsibilities * Manage daily credit card operations for both consumer ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

This could require additional communication with Payroll and the Legal Department. * Follow up on transaction-related disputes or potential fraud detected by the Credit Card Service Provider

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All JobsEvening Credit Card Customer Service Jobs

Evening Credit Card Customer Service information

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$12

$23

$32

How much do evening credit card customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for evening credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening credit card customer service representatives, and how can they be managed?

Evening Credit Card Customer Service representatives often encounter higher call volumes and more urgent customer issues, as clients may call after discovering problems during the day. Managing stress and maintaining professionalism during peak hours are key challenges. Representatives benefit from strong communication skills, effective time management, and familiarity with escalation procedures. Team leaders and supervisors are typically available to provide support, and regular training helps staff stay updated on processes and customer care techniques.

What is an evening credit card customer service representative?

Evening credit card customer service representatives are professionals who assist credit card holders with their account questions, concerns, and transactions during evening hours. They handle inquiries about balances, payments, transactions, disputes, and lost or stolen cards. These representatives are essential for providing support outside of typical business hours, ensuring customers can access help when they need it. They often work in call centers or remotely, using specialized software to securely access and manage customer accounts.

What are the key skills and qualifications needed to thrive as an evening credit card customer service representative?

To excel as an Evening Credit Card Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and secure payment processing tools is typically required. Patience, empathy, and the ability to remain calm under pressure distinguish top performers in this role. These skills are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining compliance during high-volume evening shifts.

What is the difference between Evening Credit Card Customer Service vs Night Credit Card Customer Service?

AspectEvening Credit Card Customer ServiceNight Credit Card Customer Service
Work HoursTypically 4 PM to 12 AMTypically 10 PM to 6 AM
Required SkillsCustomer support, communication, problem-solvingCustomer support, communication, problem-solving
Work EnvironmentCall centers, office settingsCall centers, office settings
Industry UsageCommon in banking and finance sectors

Both Evening and Night Credit Card Customer Service roles involve assisting customers with their credit card inquiries, requiring similar skills and work environments. The main difference lies in their shift timings, with evening roles ending around midnight and night roles covering overnight hours. Employers often seek candidates with strong communication and problem-solving skills for both positions.

What cities are hiring for Evening Credit Card Customer Service jobs? Cities with the most Evening Credit Card Customer Service job openings:
What are the most commonly searched types of Credit Card Customer Service jobs? The most popular types of Credit Card Customer Service jobs are:
What states have the most Evening Credit Card Customer Service jobs? States with the most job openings for Evening Credit Card Customer Service jobs include:
Evening Credit Card Customer Service jobs near you

Credit Card Specialist

Avnet

Richfield, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Avnet rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

223rd of 415 rated retail wholesalers

Job description

Who We Are:
At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.
Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet!
Job Summary
The Credit Card Specialist ensures the proper authorization of credit card for orders, accurate billing of all credit card orders. Provides strong customer service to Credit Card customers, Sales, Sales support and Credit.
Principal Responsibilities
  • Review and releases Credit Card Orders
  • Manages and gains credit card authorization for backorders.
  • Manages soft collection effort by customer contact.
  • Initiates full collection by providing pertinent information to Credit department.
  • Researches and refutes all customer retrievals and charge-backs
  • Customer service for credit card customers via incoming calls.
  • Works with Credit Department and Sales to resolve customer issues promptly and professionally.
  • Contacts the customers for resolution of credit card errors.
Job Level Specifications
  • Time management to effectively perform multiple tasks
  • Timely review of reports and charge-backs to minimize uncollectable invoices.
  • Work with Credit Card vendors to assure accurate data transmission.
  • Review customer accounts to assure proper application of credits and debits.
  • Participate in process improvement initiatives.
Work Experience:
  • Typically requires a minimum of five years of related experience.
Education and Certification(s):
  • High School Diploma or equivalent
Distinguishing Characteristics:
  • PC Skills, including working knowledge of Excel and AS400 systems
  • Two years customer service experience required.
  • One to three years credit/collection experience preferred.
#LI-HYBRID
What We Offer:
Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet's ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs - from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.
  • Generous Paid Time Off
  • 401K and Pension Plan
  • Paid Holidays
  • Family Support (Paid Leave, Surrogacy, Adoption)
  • Medical, Dental, Vision, and Life Insurance
  • Long-term and Short-term Disability Insurance
  • Health Savings Account / Flexible Spending Account
  • Education Assistance
  • Employee Development Resources
  • Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.

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