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Evening Credit Card Customer Service Jobs (NOW HIRING)

Avnet, Inc.

Credit Card Specialist

Richfield, OH · On-site

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

Avnet, Inc.

Credit Card Specialist

Richfield, OH · Hybrid

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

dfb

Credit Card Specialist

Dearborn, MI

We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the ... Six months to one year of customer service experience, preferably within a financial institution.

dfb

Credit Card Specialist

Dearborn, MI

We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the ... Six months to one year of customer service experience, preferably within a financial institution.

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

Bertelsmann

Credit Card Associate

Westminster, MD · On-site

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

DFCU Financial

Credit Card Specialist

Dearborn, MI · On-site

We are seeking a full time Credit Card Specialist to join our team.Under general supervision, the ... Six months to one year of customer service experience, preferably within a financial institution.

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Evening Credit Card Customer Service information

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How much do evening credit card customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for evening credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an evening credit card customer service representative?

Evening credit card customer service representatives are professionals who assist credit card holders with their account questions, concerns, and transactions during evening hours. They handle inquiries about balances, payments, transactions, disputes, and lost or stolen cards. These representatives are essential for providing support outside of typical business hours, ensuring customers can access help when they need it. They often work in call centers or remotely, using specialized software to securely access and manage customer accounts.

What are the key skills and qualifications needed to thrive as an evening credit card customer service representative?

To excel as an Evening Credit Card Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and secure payment processing tools is typically required. Patience, empathy, and the ability to remain calm under pressure distinguish top performers in this role. These skills are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining compliance during high-volume evening shifts.

What are some common challenges faced by evening credit card customer service representatives, and how can they be managed?

Evening Credit Card Customer Service representatives often encounter higher call volumes and more urgent customer issues, as clients may call after discovering problems during the day. Managing stress and maintaining professionalism during peak hours are key challenges. Representatives benefit from strong communication skills, effective time management, and familiarity with escalation procedures. Team leaders and supervisors are typically available to provide support, and regular training helps staff stay updated on processes and customer care techniques.

What is the difference between Evening Credit Card Customer Service vs Night Credit Card Customer Service?

AspectEvening Credit Card Customer ServiceNight Credit Card Customer Service
Work HoursTypically 4 PM to 12 AMTypically 10 PM to 6 AM
Required SkillsCustomer support, communication, problem-solvingCustomer support, communication, problem-solving
Work EnvironmentCall centers, office settingsCall centers, office settings
Industry UsageCommon in banking and finance sectors

Both Evening and Night Credit Card Customer Service roles involve assisting customers with their credit card inquiries, requiring similar skills and work environments. The main difference lies in their shift timings, with evening roles ending around midnight and night roles covering overnight hours. Employers often seek candidates with strong communication and problem-solving skills for both positions.

What cities are hiring for Evening Credit Card Customer Service jobs?

Cities with the most Evening Credit Card Customer Service job openings:

What are the most commonly searched types of Credit Card Customer Service jobs?

The most popular types of Credit Card Customer Service jobs are:

What states have the most Evening Credit Card Customer Service jobs?

States with the most job openings for Evening Credit Card Customer Service jobs include:

Evening Credit Card Customer Service jobs near you

Credit Card Customer Service Representative

Brewer Global

Las Vegas, NV • On-site

$20 - $22/hr

Contractor

Posted 24 days ago

Job description

We are searching for a dedicated Customer Service Specialist to provide onsite support for VIP clients of the Credit Card division of a local bank. This is position is onsite, contract-to-hire, and pays $20 to $22 per hour.


Responsibilities:

  • Handle inbound customer calls following AI agent interactions.
  • Provide support for customer inquiries relating to credit card rewards, new applications, periodic promotions, account maintenance, and general questions.
  • Train on and use the client’s omnichannel support system to manage customer interactions.
  • Deliver exceptional service while adhering to compliance and quality standards.


Requirements:

  • High school diploma or equivalent required.
  • 2+ years of experience in customer service in banking or financial services, credit cards preferred.
  • Strong communication and problem-solving skills.
  • Comfortable working in a fast-paced, call center environment.
  • Ability to learn and adapt to new systems and processes.