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Evening Credit Card Customer Service Jobs (NOW HIRING)

Loram

Credit Card Administrator

Hamel, MN · On-site

... external customers. • Knowledge of computers and software with good word processing and excel ... technology, services, and solutions for the railway industry. For over 70 years, Loram has ...

Blend360

Credit Card Strategist

Colorado Springs, CO · On-site

$80K - $93K/yr

Company Description Blend is a premier AI services provider, committed to co-creating meaningful ... Analyze consumer credit card portfolio performance across the customer lifecycle, including ...

VIP Staffing

Credit Card Clerk

New Braunfels, TX · On-site

$18.75/hr

Credit Assistant responsibilities include data entry, contacting customers, sales team regarding their credit applications to determine experience in industry by phone, and/or email; resolving ...

Blend360

Credit Card Strategist

Minneapolis, MN · On-site

$85K - $98K/yr

Company Description Blend is a premier AI services provider, committed to co-creating meaningful ... Analyze consumer credit card portfolio performance across the customer lifecycle, including ...

Blend360

Credit Card Strategist

Colorado Springs, CO

$80K - $93K/yr

Company Description Blend is a premier AI services provider, committed to co-creating meaningful ... Analyze consumer credit card portfolio performance across the customer lifecycle, including ...

Blend360

Credit Card Strategist

Minneapolis, MN

$85K - $98K/yr

Company Description Blend is a premier AI services provider, committed to co-creating meaningful ... Analyze consumer credit card portfolio performance across the customer lifecycle, including ...

Blend360

Credit Card Strategist

Minneapolis, MN · On-site

$85K - $98K/yr

Company Description Blend is a premier AI services provider, committed to co-creating meaningful ... Analyze consumer credit card portfolio performance across the customer lifecycle, including ...

Blend360

Credit Card Strategist

Minneapolis, MN

$85K - $98K/yr

Company Description Blend is a premier AI services provider, committed to co-creating meaningful ... Analyze consumer credit card portfolio performance across the customer lifecycle, including ...

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Showing results 21-40

All JobsEvening Credit Card Customer Service Jobs

Evening Credit Card Customer Service information

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$32

How much do evening credit card customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for evening credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening credit card customer service representatives, and how can they be managed?

Evening Credit Card Customer Service representatives often encounter higher call volumes and more urgent customer issues, as clients may call after discovering problems during the day. Managing stress and maintaining professionalism during peak hours are key challenges. Representatives benefit from strong communication skills, effective time management, and familiarity with escalation procedures. Team leaders and supervisors are typically available to provide support, and regular training helps staff stay updated on processes and customer care techniques.

What is an evening credit card customer service representative?

Evening credit card customer service representatives are professionals who assist credit card holders with their account questions, concerns, and transactions during evening hours. They handle inquiries about balances, payments, transactions, disputes, and lost or stolen cards. These representatives are essential for providing support outside of typical business hours, ensuring customers can access help when they need it. They often work in call centers or remotely, using specialized software to securely access and manage customer accounts.

What are the key skills and qualifications needed to thrive as an evening credit card customer service representative?

To excel as an Evening Credit Card Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and secure payment processing tools is typically required. Patience, empathy, and the ability to remain calm under pressure distinguish top performers in this role. These skills are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining compliance during high-volume evening shifts.

What is the difference between Evening Credit Card Customer Service vs Night Credit Card Customer Service?

AspectEvening Credit Card Customer ServiceNight Credit Card Customer Service
Work HoursTypically 4 PM to 12 AMTypically 10 PM to 6 AM
Required SkillsCustomer support, communication, problem-solvingCustomer support, communication, problem-solving
Work EnvironmentCall centers, office settingsCall centers, office settings
Industry UsageCommon in banking and finance sectors

Both Evening and Night Credit Card Customer Service roles involve assisting customers with their credit card inquiries, requiring similar skills and work environments. The main difference lies in their shift timings, with evening roles ending around midnight and night roles covering overnight hours. Employers often seek candidates with strong communication and problem-solving skills for both positions.

What cities are hiring for Evening Credit Card Customer Service jobs? Cities with the most Evening Credit Card Customer Service job openings:
What are the most commonly searched types of Credit Card Customer Service jobs? The most popular types of Credit Card Customer Service jobs are:
What states have the most Evening Credit Card Customer Service jobs? States with the most job openings for Evening Credit Card Customer Service jobs include:
Evening Credit Card Customer Service jobs near you

Credit Card Servicing Representative

Addison Group

Fort Worth, TX • Remote

$27 - $29/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Job Title: Credit Card Servicing Representative

Industry: Financial Services

Location (city, state): Fort Worth, TX

Assignment Type: Contract to Hire

Pay: $27.00 to $29.00 per hour

Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM. Hybrid schedule with three days in the office and two remote days each week.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Company:

Addison Group is partnering with a stable and growing financial services organization seeking a Credit Card Servicing Representative to join its collaborative team. This is an excellent opportunity for someone who enjoys providing exceptional customer service, resolving account related issues, and building a long term career within the financial industry. The team offers a supportive environment where employees work together to deliver an outstanding customer experience.

Job Description:

The Credit Card Servicing Representative is responsible for assisting customers with a variety of credit card account servicing needs while ensuring accurate account maintenance and a high level of customer satisfaction. This role works closely with internal departments to resolve account issues, process transactions, and support daily servicing operations.

Key Responsibilities:

  • Assist customers by phone with questions regarding credit card accounts, payments, balances, transactions, fees, disputes, and general account activity.
  • Complete account maintenance requests including payments, account updates, adjustments, and other servicing transactions.
  • Research and resolve account discrepancies while partnering with internal teams when additional support is needed.
  • Educate customers on account features, payment options, and available resources.
  • Follow established procedures for delinquent accounts and coordinate with internal departments as appropriate.
  • Document customer interactions accurately and maintain compliance with company policies.
  • Contribute to operational improvements, system updates, and testing initiatives as assigned.
  • Deliver professional, timely, and solution focused customer service with every interaction.

Qualifications:

  • 1+ years of customer service or call center experience.
  • High school diploma or equivalent required.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook.
  • Excellent communication, organizational, and problem solving skills.
  • Strong attention to detail with the ability to manage multiple priorities in a fast paced environment.

Additional Details:

  • Hybrid schedule available after training is completed.
  • Business casual work environment.
  • Interview process includes a virtual interview followed by an onsite team interview.

Perks:

  • Join a close knit team that values collaboration and open communication.
  • Gain hands on experience supporting a growing consumer lending operation.
  • Opportunity for long term career growth through contract to hire conversion.
  • Work in a role that offers variety, problem solving, and meaningful customer interaction.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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