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Monday Friday Credit Card Customer Service Jobs (NOW HIRING)

Bertelsmann-Jobs

Credit Card Associate

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... customer service, or other related fields * Have the availability to work Monday through Friday ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

... 00 AM and 5:00 PM Monday through Friday, hours can be flexible depending on need. Internal ... service, national origin, religion, physical or mental disability, genetic information, or any ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

... 00 AM and 5:00 PM Monday through Friday, hours can be flexible depending on need. Internal ... service, national origin, religion, physical or mental disability, genetic information, or any ...

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$15.75 - $21.50/hr

Hours of operation are 8:00 a.m. until 5:00 p.m., Monday through Friday, in a normal office ... Responsible for maintenance on customer requests such as activation of cards, credit limit ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

This could require additional communication with Payroll and the Legal Department. * Follow up on transaction-related disputes or potential fraud detected by the Credit Card Service Provider

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$14.25 - $19.50/hr

Hours of operation are 8:00 a.m. until 5:00 p.m., Monday through Friday, in a normal office ... Responsible for maintenance on customer requests such as activation of cards, credit limit ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

This could require additional communication with Payroll and the Legal Department. * Follow up on transaction-related disputes or potential fraud detected by the Credit Card Service Provider

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Monday Friday Credit Card Customer Service information

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$12

$23

$32

How much do monday friday credit card customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for monday friday credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Monday Friday Credit Card Customer Service representative?

Monday-Friday Credit Card Customer Service representatives are professionals who assist credit card customers with their account inquiries, billing questions, disputes, and general support during the standard business week. They typically handle phone calls, emails, or online chats to resolve issues such as lost cards, fraudulent transactions, or payment problems. Working Monday through Friday allows them to provide consistent support during regular business hours, making it easier for customers to get help when they need it. These representatives must have good communication skills, patience, and knowledge of credit card policies and procedures.

What skills and qualifications are needed to thrive as a Monday Friday Credit Card Customer Service representative?

To thrive as a Monday-Friday Credit Card Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and secure data handling protocols is typically required. Patience, active listening, and a customer-focused attitude help you effectively resolve issues and build rapport. These skills ensure efficient service, customer satisfaction, and compliance with financial regulations in a fast-paced environment.

What are common challenges faced by Monday Friday Credit Card Customer Service representatives, and how can they be managed?

Credit Card Customer Service representatives working Monday to Friday often encounter high call volumes, complex account inquiries, and situations involving distressed or frustrated customers. Managing these challenges requires effective time management, strong communication skills, and the ability to stay calm under pressure. Building familiarity with the company's systems and procedures, as well as collaborating closely with team members and supervisors, can help resolve issues efficiently and provide excellent customer experiences.

What is the difference between Monday Friday Credit Card Customer Service vs Monday Friday Bank Teller?

AspectMonday Friday Credit Card Customer ServiceMonday Friday Bank Teller
Required CredentialsHigh school diploma; customer service experience; sometimes certifications in financial servicesHigh school diploma; cash handling experience; basic financial knowledge
Work EnvironmentCall centers or remote customer support; office settingsBank branches; in-person customer interactions
Employer & Industry UsageFinancial institutions, credit card companiesRetail banks, credit unions
Common Search & Comparison IntentCustomer service roles in credit card industryIn-person banking roles involving cash and account management

While both roles involve customer interaction within financial services, Monday Friday Credit Card Customer Service focuses on remote support for credit card issues, whereas Monday Friday Bank Tellers handle in-person banking transactions. The skills and work environments differ, but both require financial knowledge and customer service skills.

What cities are hiring for Monday Friday Credit Card Customer Service jobs?

Cities with the most Monday Friday Credit Card Customer Service job openings:

What are the most commonly searched types of Credit Card Customer Service jobs?

The most popular types of Credit Card Customer Service jobs are:

What states have the most Monday Friday Credit Card Customer Service jobs?

States with the most job openings for Monday Friday Credit Card Customer Service jobs include:

Monday Friday Credit Card Customer Service jobs near you

Credit Card Associate

Bertelsmann-Jobs

Remote

$38K - $40K/yr

Other

Posted 10 days ago

Job description

Company Description
Bertelsmann is building a global network of Accounting Shared Service Centers (ASSC) to bundle and standardize the Group's accounting processes. This includes Accounting Shared Service Centers at existing Bertelsmann locations in core European countries, North America and China. Become part of the Shared Service Center organization at our Westminster (MD) location. We look forward to your application for this exciting and varied job at one of the world's largest media corporations.
Join us in shaping the world of media, services and education. We offer business challenges and exciting projects in attractive work environments, as well as individual career and development opportunities. Bertelsmann operates in some 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds.
Job Description
Credit Card Associate (Remote Opportunity)
We are seeking a detail-oriented Credit Card Associate to join our team. In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers and internal teams to ensure timely account resolution.
What You'll Do
As a Credit Card Associate, you will:
  • Review and process credit-held orders throughout the day.
  • Process manual credit card payments while ensuring PCI compliance.
  • Respond promptly and professionally to customer inquiries via phone and email.
  • Investigate claims and process debit, credit, or denial adjustments as appropriate.
  • Research and resolve internal and external customer account inquiries.
  • Build and maintain positive customer relationships across assigned territories.
  • Analyze account activity and maintain accurate customer account records.
  • Perform account maintenance, including documentation for write-offs when necessary.
  • Performs daily credit card reporting while utilizing multiple systems.
  • Work with customers to resolve outstanding balances and account discrepancies.
  • Recommend appropriate collection strategies, including payment plans, shipment holds, or other account actions.
  • Escalate complex issues or potential risks to management when appropriate.
  • Stay current on technology, tools, and best practices that improve efficiency and customer service.
  • Assist with special projects and other responsibilities as business needs evolve.
Why Join Us?
  • Remote position with potential hybrid work opportunities.
  • Collaborative and supportive team environment.
  • Opportunities to develop your financial, analytical, and customer service skills.
  • Exposure to a variety of clients and business challenges.
  • Ongoing learning and professional growth opportunities.
The salary range for this position is $38,000-$40,000 per year. Additional compensation may be awarded annually contingent upon the company's results, and at the sole discretion of the company.
Qualifications
What We're Looking For
We're seeking someone who is:
  • A strong communicator with excellent verbal and written communication skills.
  • Customer-focused with the ability to build positive, professional relationships.
  • Highly organized and able to manage multiple priorities in a fast-paced environment.
  • Comfortable making sound decisions and providing thoughtful recommendations.
  • Proficient in Microsoft Excel (intermediate level) and Outlook; SAP experience is a plus.
  • Skilled at tracking follow-ups, managing outstanding items, and meeting deadlines.
  • Detail-oriented with strong analytical and problem-solving abilities.
Qualifications
  • High school diploma or equivalent required.
  • Previous experience with PCI Compliance, accounting, account receivable, customer service, or other related fields
  • Have the availability to work Monday through Friday from 8:30AM to 5:00PM EST

Additional Information
All your information will be kept confidential according to EEO guidelines.
Bertelsmann Global Business Services values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
All your information will be kept confidential according to EEO guidelines.
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