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3Rd Shift Credit Card Customer Service Jobs (NOW HIRING)

Avnet, Inc.

Credit Card Specialist

Richfield, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

Snapfinance

Manager, Credit Card Business Strategy

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... servicing impacts for our branded credit card initiatives. * Identify operational pain points or recurring issues impacting the branded credit card customer experience and propose improvements.

Create Your Own Career

Credit Card Associate

$38K - $40K/yr

Credit Card Associate Bertelsmann Accounting Services, Inc. Westminster, United States, MD 21157 ... Opportunities to develop your financial, analytical, and customer service skills. Exposure to a ...

Bertelsmann

Credit Card Associate

Westminster, MD · On-site

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides friendly, quality client service and treats clients with respect and dignity, either in person or on the phone. Core Responsibilities * Manage daily credit card operations for both consumer ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides friendly, quality client service and treats clients with respect and dignity, either in person or on the phone. Core Responsibilities * Manage daily credit card operations for both consumer ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This could require additional communication with Payroll and the Legal Department. * Follow up on transaction-related disputes or potential fraud detected by the Credit Card Service Provider

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$15.75 - $21.50/hr

Bank Card CSR Job Summary: Responsible for providing customer service to bankers and cardholders ... Responsible for maintenance on customer requests such as activation of cards, credit limit ...

Scheels

Credit Card Specialist

Eden Prairie, MN · On-site

$17/hr

Execute Card Member Appreciation Days or other special promotions at a high level according to ... Excellent communication and customer service skills (both written and verbal) as well as ...

Loram

Credit Card Administrator

Hamel, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... external customers. • Knowledge of computers and software with good word processing and excel ... technology, services, and solutions for the railway industry. For over 70 years, Loram has ...

Vhr_atlantahousing

Credit Card Administrator

... service provider requiring minimal direction and oversight; creative problem solver with excellent ... and external customers. * Coordinate, assist in planning, prepare agenda and monitor meetings ...

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All Jobs3rd shift JobsFinance and Insurance JobsCredit JobsCredit Specialist Jobs3Rd Shift Credit Card Customer Service Jobs

3Rd Shift Credit Card Customer Service information

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$23

$32

How much do 3rd shift credit card customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for 3rd shift credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a 3rd shift credit card customer service representative?

A 3rd shift credit card customer service representative is a professional who assists credit card customers during overnight hours, typically between 11 PM and 7 AM. These representatives handle inquiries about credit card accounts, process payments, resolve issues such as lost or stolen cards, and provide support for account-related concerns. Working the 3rd shift requires adaptability to late-night hours and strong communication skills to deliver effective customer service at any time. This role is essential for banks and credit card companies to offer 24/7 support to their customers.

What are the key skills and qualifications needed to thrive as a 3rd shift credit card customer service representative?

Success as a 3rd Shift Credit Card Customer Service Representative requires strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and secure payment processing platforms is typically needed. Patience, problem-solving abilities, and resilience are crucial soft skills, especially for handling late-night inquiries and escalated issues. These competencies ensure that customers receive timely, accurate, and empathetic support during non-standard hours, enhancing satisfaction and trust in the financial institution.

What are the unique challenges and benefits of working the 3rd shift in credit card customer service?

Working the 3rd shift in Credit Card Customer Service often involves handling urgent or time-sensitive customer inquiries, as well as assisting customers across different time zones. While you may encounter fewer calls than during daytime hours, the issues can sometimes be more complex or require quick problem-solving skills. The quieter environment may allow for greater focus, and many companies offer shift differentials or additional pay for overnight work. Additionally, the 3rd shift can provide more flexibility for those seeking to balance work with daytime commitments.

What is the difference between 3Rd Shift Credit Card Customer Service vs 3Rd Shift Call Center Representative?

Aspect3Rd Shift Credit Card Customer Service3Rd Shift Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; communication skills
Work EnvironmentBank or financial institution call centerVarious industries, including finance, retail, or tech
Employer & IndustryFinancial services, bankingMultiple sectors, including finance and retail
Search & Comparison IntentFocus on credit card customer support rolesBroader customer service roles in call centers

While both roles involve customer interaction via phone, 3Rd Shift Credit Card Customer Service specifically handles credit card inquiries for financial institutions, requiring knowledge of banking products. 3Rd Shift Call Center Representatives may work across various industries, handling general customer service tasks. The key difference lies in industry focus and specialized knowledge required for credit card services.

More about 3Rd Shift Credit Card Customer Service jobs

What cities are hiring for 3Rd Shift Credit Card Customer Service jobs?

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What are the most commonly searched types of Credit Card Customer Service jobs?

The most popular types of Credit Card Customer Service jobs are:

What states have the most 3Rd Shift Credit Card Customer Service jobs?

States with the most job openings for 3Rd Shift Credit Card Customer Service jobs include:

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The top searched job categories for 3Rd Shift Credit Card Customer Service jobs are:

3Rd Shift Credit Card Customer Service jobs near you
Infographic showing various 3Rd Shift Credit Card Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

CREDIT CARD CSR

Pinnacle Bank/Bank of Colorado

Papillion, NE • On-site

Other

Posted 5 days ago

Job description

CREDIT CARD CSR
Department: 2202- MC Visa Center
Employment Type: Full Time
Location: Papillion Northshore
Compensation: Depends on Experience
Description
GENERAL SUMMARY:
Assists with customer service phone and email requests from branches and processor call center. Performs various credit card duties.
RESPONSIBILITIES AND DUTIES:
  1. Researches customer requests.
  2. Answers phone and email inquiries.
  3. Perform credit card duties such as adding new cards to system, sending out denials, post payments to account, maintain customer files, assist with online questions, prepare applications for underwriting, and collections.
  4. May assist in various other areas of operations.
  5. Performs other duties as assigned by management.
  6. Regular and reliable attendance.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of Fiserv preferred.
  • Must be able to operate a PC with keyboard accuracy and speed.
  • Must have good customer service skills, in person, on the phone, and through email.
  • Must have a general knowledge of accounting principles and procedures
  • Must have the ability to work under pressure and have constant interruptions while doing assigned responsibilities.
  • Must have strong mathematical and organizational skills.
EDUCATION AND EXPERIENCE:
  • High school graduate or equivalent with previous banking experience or equivalent work experience.
  • Bank operations experience is preferred.

PHYSICAL REQUIREMENTS:
Seeing: 75-100%Must be able to read reports, see computer screen
Hearing: 25-49%
Must be able to communicate with co-workers
Standing/Walking: 25-49%
Must be able to run errands for the bank, make large quantities of copies.
Climbing/Stooping/Kneeling: 25-49%
Must be able to obtain files.
Lifting/Pulling/Pushing: 50-74%
Must be able to lift and put away supplies.
Fingering/Grasping/Feeling: 75-100%
Must be able to use computer, write separate reports
PHYSICAL DIMENSIONS:
Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry or otherwise move objects. Job involves sitting most of the time and walking and standing some of the time.
NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel.
More details
Monday through Friday 8am-5pm

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