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Credit Card Support Jobs (NOW HIRING)

dfb

Credit Card Specialist

Dearborn, MI · On-site

Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal ...

DFCU Financial

Credit Card Specialist

Dearborn, MI · On-site

Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal ...

dfb

Credit Card Specialist

Dearborn, MI · On-site

Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal ...

Avnet

Credit Card Specialist

Richfield, OH · On-site

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

... support, and a team that truly cares. We're hiring a Credit Card Specialist at our Corporate ... Headquarters in Columbia, MO and we're looking for someone who's ready to grow with us, bring ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

... support, and a team that truly cares. We're hiring a Credit Card Specialist at our Corporate ... Headquarters in Columbia, MO and we're looking for someone who's ready to grow with us, bring ...

DFCU Financial

Credit Card Specialist

Dearborn, MI · On-site

Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal ...

Avnet, Inc.

Credit Card Specialist

Richfield, OH · Hybrid

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

... support, and a team that truly cares. We're hiring a Credit Card Specialist at our Corporate ... Headquarters in Columbia, MO and we're looking for someone who's ready to grow with us, bring ...

LORAM Maintenance

Credit Card Administrator

Hamel, MN · On-site

Credit Card Administrator FLSA Status: Non-Exempt Department: Accounting Reports to: Accounting ... The role also provides accounting support by creating purchase requisitions and processing cash ...

Hirekeyz Inc

Credit Card SME

Berkeley Heights, NJ · On-site

Credit Card SME Location: Berkeley Heights, NJ (5 Days Onsite) Job Type: Fulltime Roles ... Provide training and support to end-users and ensure the successful adoption of solutions. * Stay ...

Loram

Credit Card Administrator

Hamel, MN · On-site

Credit Card Administrator FLSA Status: Non-Exempt Department: Accounting Reports to: Accounting ... The role also provides accounting support by creating purchase requisitions and processing cash ...

Paydora Pay

Credit Card Specialist

Philadelphia, PA · On-site

$70K - $150K/yr

Receive ongoing coaching and support from experienced sales leaders. Qualifications * Strong communication and people skills. * Comfortable meeting business owners in person. * Self-motivated with an ...

Paydora Pay

Credit Card Specialist

Honolulu, HI · On-site

$70K - $150K/yr

Receive ongoing coaching and support from experienced sales leaders. Qualifications * Strong communication and people skills. * Comfortable meeting business owners in person. * Self-motivated with an ...

Paydora Pay

Credit Card Specialist

Boston, MA · On-site

$50K - $150K/yr

With competitive solutions, ongoing support, and LIFETIME recurring residual income opportunities, you can build a rewarding and scalable career in the payments industry. About the Role This field ...

Vhr_atlantahousing

Credit Card Administrator

Credit Card Administrator Department: Finance Reports to: Controller Salary grade: N Salary Range ... To provide operational and project-based support functions for Director and above. Strong ...

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Credit Card Support information

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$16

$21

$24

How much do credit card support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for credit card support in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Credit Card Support vs Customer Service Representative?

AspectCredit Card SupportCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require banking or finance certificationsHigh school diploma; general customer service skills
Work EnvironmentBank call centers, financial institutions, online supportRetail stores, call centers, corporate offices
Employer & IndustryFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & ComparisonYesYes

Credit Card Support specialists focus specifically on issues related to credit card accounts, such as billing, fraud, and account management within financial institutions. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles require strong communication skills, Credit Card Support roles often demand specific knowledge of banking products and financial regulations.

Is remote credit card support a stressful job?

Remote credit card support can be stressful due to handling customer inquiries, resolving disputes, and managing sensitive financial information. The job requires strong communication skills, patience, and the ability to work under pressure, but workload and individual experience influence stress levels.

What cities are hiring for Credit Card Support jobs?

Cities with the most Credit Card Support job openings:

What are popular job titles related to Credit Card Support jobs?

For Credit Card Support jobs, the most frequently searched job titles are:

Credit Card Specialist

Dearborn, MI • On-site

dfb
See more jobs at dfbexternal

Full-time

Posted 16 days ago

Job description

The Opportunity: We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal regulations, affiliated card networks, and company policy and procedure.  

What You’ll Do: 

  • Provide research, problem-solving and phone support to staff through general and specialized phone queues.  
  • Process Member Work Requests (MWRs) for monetary adjustments to member accounts, such as misapplied payments, fee reversals and credit balance adjustments.  
  • Process Member Work Requests (MWRs) for routine maintenance to card records, including credit line changes, replacement card ordering, name changes, and approved new credit card accounts.  
  • Prepare written correspondence to members using approved templates.  
  • Monitor exception and file maintenance reports and take necessary action.  
  • Review preventative reports (i.e., MasterCard Alerts) within established timelines. Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the Compromised Card Action Plan.  
  • Comply with information security procedures to protect member information.  
  • Maintain knowledge of regulations (i.e., Reg Z, Reg E, Bank Secrecy Act, OFAC) and attend training for job related regulatory updates.  
  • Perform other duties as assigned.  

What You’ll Need:  

  • High school diploma or equivalent.
  • Six months to one year of customer service experience, preferably within a financial institution. 
  • Ability to manage multiple priorities.  
  • Proficient in Microsoft 365.   
  • Experience using Microsoft Excel.
  • Demonstrated analytical and problem-solving skills.   
  • Able toinitiateand embrace change.   
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.  

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