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Credit Card Support Jobs (NOW HIRING)

Provides administrative support for the credit department including taking phone calls, working return mail, trade references, monitor weekly and cash accounts and joint check agreements. * Review ...

Credit Card Counsel

San Francisco, CA · Hybrid

$220K - $270K/yr

Support data handling, integration, and partner arrangements as they relate to product launches ... Familiarity with federal, state, and international credit, lending, and card laws and regulations ...

The Credit Card Specialist III, as a member of the Operation's Team that supports the processing for all card transaction channels, is responsible for performing a wide variety of card operational ...

New

We make this a reality by empowering you with the tools, resources, and support you need to grow ... Advise a variety of cross-functional partners on critical credit, lending, and card network ...

Credit Card Counsel

Salt Lake City, UT · Hybrid

$189K - $230K/yr

Support data handling, integration, and partner arrangements as they relate to product launches ... Familiarity with federal, state, and international credit, lending, and card laws and regulations ...

Showing results 21-40

Credit Card Support information

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$16

$21

$24

How much do credit card support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for credit card support in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Credit Card Support vs Customer Service Representative?

AspectCredit Card SupportCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require banking or finance certificationsHigh school diploma; general customer service skills
Work EnvironmentBank call centers, financial institutions, online supportRetail stores, call centers, corporate offices
Employer & IndustryFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & ComparisonYesYes

Credit Card Support specialists focus specifically on issues related to credit card accounts, such as billing, fraud, and account management within financial institutions. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles require strong communication skills, Credit Card Support roles often demand specific knowledge of banking products and financial regulations.

Is remote credit card support a stressful job?

Remote credit card support can be stressful due to handling customer inquiries, resolving disputes, and managing sensitive financial information. The job requires strong communication skills, patience, and the ability to work under pressure, but workload and individual experience influence stress levels.

What cities are hiring for Credit Card Support jobs?

Cities with the most Credit Card Support job openings:

What are popular job titles related to Credit Card Support jobs?

For Credit Card Support jobs, the most frequently searched job titles are:

Credit Card Program Administrator

Saint Louis, MO • On-site

Advantage Solutions
IT Services • 10K+ employees

$35.10/hr

Other

Posted 13 days ago


Advantage Solutions rating

6.7

Company rating: 6.7 out of 10

Based on 155 frontline employees who took The Breakroom Quiz


Job description


Credit Card Program Administrator
Job Locations
US-MO-St. Louis
Primary Posting Location : Address
7676 Forsyth Boulevard
Primary Posting Location : City
St. Louis
Primary Posting Location : State/Province
MO
Primary Posting Location : Postal Code
63105
Primary Posting Location : Country
US
Requisition ID
2026-440877
Position Type
Full Time
Category
Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)
Minimum
USD $28.08/Hr.
Maximum
USD $35.10/Hr.
Summary

Credit Card Program Administrator

Advantage Solutions is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Credit Card Program Administrator provides essential operational and administrative support for the organization's corporate credit card program. This role is responsible for card issuance, account maintenance, documentation management, and day-to-day coordination with cardholders and internal departments. The Administrator ensures that all activities align with established policies, internal controls, and service standards. Responsible for independently identifying and resolving the root cause of credit card related issues.

Responsibilities

    Administer the issuance, renewal, cancellation, and maintenance of corporate credit cards in alignment with program policies. Manage day-to-day contact and relationships with financial institutions, including handling administrative tasks such as card orders, credit limit changes, and account updates
  • Serve as the primary point of contact for cardholders, providing support with account setup, system access, card functionality, policy guidance, and general program inquiries. Monitor shared inboxes and respond to inquiries promptly and professionally. Participate in a shared weekend support rotation with fellow administrators
  • Independently exercise critical thinking and problem-solving skills to identify root causes of card issues and drive timely resolution of banking and program-related issues
  • Maintain accurate, up-to-date records of cardholder accounts, required documentation, and approvals
  • Assist with cardholder onboarding, including training on policies, documentation requirements, and system navigation
  • Support continuous improvement efforts by identifying process gaps and recommending enhancements to improve efficiency and service quality

Qualifications

  • Education Requirements: Associate degree
  • Experience Requirements: 4-6 years experience in relevant field
  • Travel requirement: No travel requirements

Supervisor Responsibility

Direct Reports: This position does not have supervisory responsibilities for direct reports

Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

  • Advanced knowledge of corporate credit card programs
  • Advanced organizational skills with the ability to prioritize and multitask
  • Excellent oral and written communication skills, including customer service
  • Strong attention to detail
  • Self-motivated with highly developed critical thinking and problem-solving skills
  • Proficiency in Excel
  • Understanding of basic internal controls or compliance processes

Job Will Remain Open Until Filled

#LI-TS1

#LI-Hybrid

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

  • Administer the issuance, renewal, cancellation, and maintenance of corporate credit cards in alignment with program policies. Manage day-to-day contact and relationships with financial institutions, including handling administrative tasks such as card orders, credit limit changes, and account updates
  • Serve as the primary point of contact for cardholders, providing support with account setup, system access, card functionality, policy guidance, and general program inquiries. Monitor shared inboxes and respond to inquiries promptly and professionally. Participate in a shared weekend support rotation with fellow administrators
  • Independently exercise critical thinking and problem-solving skills to identify root causes of card issues and drive timely resolution of banking and program-related issues
  • Maintain accurate, up-to-date records of cardholder accounts, required documentation, and approvals
  • Assist with cardholder onboarding, including training on policies, documentation requirements, and system navigation
  • Support continuous improvement efforts by identifying process gaps and recommending enhancements to improve efficiency and service quality

Qualifications

  • Education Requirements: Associate degree
  • Experience Requirements: 4-6 years experience in relevant field
  • Travel requirement: No travel requirements

Supervisor Responsibility

Direct Reports: This position does not have supervisory responsibilities for direct reports

Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

  • Advanced knowledge of corporate credit card programs
  • Advanced organizational skills with the ability to prioritize and multitask
  • Excellent oral and written communication skills, including customer service
  • Strong attention to detail
  • Self-motivated with highly developed critical thinking and problem-solving skills
  • Proficiency in Excel
  • Understanding of basic internal controls or compliance processes

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

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