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3Rd Shift Credit Card Customer Service Jobs (NOW HIRING)

Credit Card Counsel

New York, NY ยท Hybrid

$220K - $270K/yr

Draft, update, and maintain customer agreements, terms, disclosures, and feature-level terms for ... Familiarity with federal, state, and international credit, lending, and card laws and regulations ...

... service eliminate manual expense and accounting tasks for customers so they can focus on what ... Advise a variety of cross-functional partners on critical credit, lending, and card network ...

3rd Shift Customer Service - Peosta NOW HIRING - 3RD SHIFT TEAM MEMBERS! Join our team in Peosta and earn $17 per hour ($15 base pay + $2/hour overnight premium from 10 PM-6 AM)! At Kwik Stop, you'll ...

As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers. Click ...

As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.

As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.

NOW HIRING - 3RD SHIFT TEAM MEMBERS! Join our team in Peosta and earn $17 per hour ($15 base pay ... From customer service and cashiering to food preparation and keeping our store looking great, you ...

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3Rd Shift Credit Card Customer Service information

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$32

How much do 3rd shift credit card customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for 3rd shift credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a 3rd shift credit card customer service representative?

A 3rd shift credit card customer service representative is a professional who assists credit card customers during overnight hours, typically between 11 PM and 7 AM. These representatives handle inquiries about credit card accounts, process payments, resolve issues such as lost or stolen cards, and provide support for account-related concerns. Working the 3rd shift requires adaptability to late-night hours and strong communication skills to deliver effective customer service at any time. This role is essential for banks and credit card companies to offer 24/7 support to their customers.

What are the key skills and qualifications needed to thrive as a 3rd shift credit card customer service representative?

Success as a 3rd Shift Credit Card Customer Service Representative requires strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and secure payment processing platforms is typically needed. Patience, problem-solving abilities, and resilience are crucial soft skills, especially for handling late-night inquiries and escalated issues. These competencies ensure that customers receive timely, accurate, and empathetic support during non-standard hours, enhancing satisfaction and trust in the financial institution.

What are the unique challenges and benefits of working the 3rd shift in credit card customer service?

Working the 3rd shift in Credit Card Customer Service often involves handling urgent or time-sensitive customer inquiries, as well as assisting customers across different time zones. While you may encounter fewer calls than during daytime hours, the issues can sometimes be more complex or require quick problem-solving skills. The quieter environment may allow for greater focus, and many companies offer shift differentials or additional pay for overnight work. Additionally, the 3rd shift can provide more flexibility for those seeking to balance work with daytime commitments.

What is the difference between 3Rd Shift Credit Card Customer Service vs 3Rd Shift Call Center Representative?

Aspect3Rd Shift Credit Card Customer Service3Rd Shift Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; communication skills
Work EnvironmentBank or financial institution call centerVarious industries, including finance, retail, or tech
Employer & IndustryFinancial services, bankingMultiple sectors, including finance and retail
Search & Comparison IntentFocus on credit card customer support rolesBroader customer service roles in call centers

While both roles involve customer interaction via phone, 3Rd Shift Credit Card Customer Service specifically handles credit card inquiries for financial institutions, requiring knowledge of banking products. 3Rd Shift Call Center Representatives may work across various industries, handling general customer service tasks. The key difference lies in industry focus and specialized knowledge required for credit card services.

More about 3Rd Shift Credit Card Customer Service jobs

What cities are hiring for 3Rd Shift Credit Card Customer Service jobs?

Cities with the most 3Rd Shift Credit Card Customer Service job openings:

What are the most commonly searched types of Credit Card Customer Service jobs?

The most popular types of Credit Card Customer Service jobs are:

What states have the most 3Rd Shift Credit Card Customer Service jobs?

States with the most job openings for 3Rd Shift Credit Card Customer Service jobs include:

Infographic showing various 3Rd Shift Credit Card Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Credit Card Counsel

Brex

New York, NY โ€ข Hybrid

$220K - $270K/yr

Full-time

Posted 7 days ago


Job description

Legal at Brex

The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge.

What you'll do

You will help us build, globally scale, and continuously improve Brex's spend management software products, including budgets, spend policies, approvals, and audit and controls from the earliest stages of ideation through launch-translating complex regulatory, card network, and bank partner requirements into practical product decisions and helping teams move fast without compromising on compliance. You'll help advise on the regulatory and commercial issues that arise across software and fintech products-data privacy, contracting, intellectual property, AI and automation, and consumer- and commercial-protection requirements-providing strategic advice on risk and ambiguity as we design and ship new features. You'll also collaborate closely with cross-functional partners (including privacy, security, compliance, marketing, sales, and partnerships) to find creative solutions to business problems. You know how to break a project down into first principles and see it from concept to release, and you understand when to solve a problem in-house.

Where you'll work

This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

  • Serve as the embedded legal partner to engineering, product, and design teams building spend management software-budgets, policies, approvals, and audit and controls-advising in real time as features are designed and built
  • Provide pragmatic, actionable advice on requirements and best practices for existing and new spend management software features
  • Advise on the regulatory and commercial implications of product architecture, data flows, automation and AI features, integrations, and feature design, helping teams make sound build-versus-defer decisions
  • Advise a variety of cross-functional partners on critical credit, lending, and card network regulatory questions
  • Advise a variety of cross-functional partners on critical software, data privacy, and product regulatory questions
  • Advise on product and marketing collateral, customer communications, and disclosures for spend management software products
  • Draft, update, and maintain customer agreements, terms, disclosures, and feature-level terms for spend management software
  • Support data handling, integration, and partner arrangements as they relate to product launches

Requirementsย 

  • 4+ years working experience in a combination of law firms and technology or fintech companies, ideally advising on credit card, lending, and commercial matters for regulated financial or technology products
  • Familiarity with federal, state, and international credit, lending, and card laws and regulations, including TILA/Regulation Z, ECOA/Regulation B, UDAP/UDAAP, card network rules (Visa, Mastercard, Amex, Discover), and required disclosures
  • Excellent written and verbal communication skills, both internal (memos, guides, presentations) and external (customer agreements, terms, disclosures, customer communications)
  • Ownership mentality and comfort working on complex matters that require sound judgment
  • Entrepreneurial mindset and ability to work in a fast-paced environment
  • Law degree and admitted to practice in at least one jurisdiction
  • Willingness to be a team player who pitches in to help out on other products and topics; one of our key tenets is "One Brex"

Bonus Points

  • Prior in-house counsel experience at a scaling fintech, payments, or software company
  • Experience advising on AI and automation features
  • Experience negotiating with or managing bank partner and card network relationships
  • Experience interacting directly with regulatory agencies


Compensation

The expected salary range for this role is $220,000-$270,000 USD.ย  However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.