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Dental Customer Service Jobs (NOW HIRING)

Little River Medical Center

School Dental CSR

Myrtle Beach, SC · On-site

$12.75 - $17.25/hr

School Dental Customer Service Representative (CSR) POSITION SUMMARY The Dental Receptionist is responsible for answering phones, scheduling appointments, registration of patients, collection of ...

Little River Medical Center

School Dental CSR

Myrtle Beach, SC · On-site

$14.50 - $19.50/hr

School Dental Customer Service Representative (CSR) POSITION SUMMARY The Dental Receptionist is responsible for answering phones, scheduling appointments, registration of patients, collection of ...

Customer Service | Full-Time

Customer Service Agent

Killeen, TX · On-site

$13.75 - $18.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

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Dental Customer Service information

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How much do dental customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for dental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a dental customer service?

A Dental Customer Service job involves assisting patients with inquiries about treatments, appointments, insurance, and billing. Representatives provide support over the phone, in person, or online to ensure a smooth patient experience. They also help schedule appointments, handle patient records, and address concerns or complaints. Strong communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of someone working in dental customer service?

In a Dental Customer Service role, your daily responsibilities typically include answering patient inquiries, scheduling appointments, verifying insurance information, and processing billing or payments. You’ll also interact closely with dental hygienists, dentists, and office managers to coordinate patient care and maintain accurate records. Handling patient concerns with empathy and professionalism is essential, as is efficiently managing administrative tasks to keep the office running smoothly. This role is vital in ensuring patients have a positive experience from their first call to follow-up visits, making you an integral part of the dental care team.

What are the key skills and qualifications needed to thrive in dental customer service, and why are they important?

To excel in Dental Customer Service, you need a solid understanding of dental terminology, appointment scheduling, insurance processes, and patient account management, often gained through relevant administrative experience or dental office training. Familiarity with dental practice management software, electronic health records (EHR), and insurance verification tools is commonly required. Superior communication, problem-solving abilities, and a patient-friendly attitude are essential soft skills in this position. These competencies enable effective patient support, efficient office operations, and ensure a positive experience for both patients and dental staff.

More about Dental Customer Service jobs
What cities are hiring for Dental Customer Service jobs? Cities with the most Dental Customer Service job openings:
What are the most commonly searched types of Dental Customer Service jobs? The most popular types of Dental Customer Service jobs are:
What states have the most Dental Customer Service jobs? States with the most job openings for Dental Customer Service jobs include:
What job categories do people searching Dental Customer Service jobs look for? The top searched job categories for Dental Customer Service jobs are:
Dental Customer Service jobs near you
Infographic showing various Dental Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Clinical Customer Service Specialist

Neighborhood Dental

Sioux Falls, SD

$21 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Dental Customer Service Specialist-Sioux Falls, SD

Neighborhood Dental – Sioux Falls, SD

$21–$28/hour DOE | Full-Time | Great Benefits

Quick Apply — You’re a Great Fit If You:
  • Have 2+ years of Dental customer service experience
  • Have experience working in a dental office!
  • Are Friendly, organized, positive, and comfortable in a fast-paced environment

If this sounds like you, we’d love to meet you!

Neighborhood Dental is looking for a Dental Customer Service Specialist to join our growing team. Our mission is simple: save our patients pain, time, and money while creating an outstanding patient experience.

Why You’ll Love Working Here:

  • Free dental care for you and your immediate family

  • Health, vision, and life insurance

  • Health Savings Account (HSA)

  • Paid Time Off

  • 401(k) with employer matching

  • Profit sharing & bonus opportunities

  • Continuing education reimbursement

  • Referral bonus program

  • Uniform reimbursement

  • Birthday gift card

  • Positive, supportive team culture

What You’ll Do:

  • Welcome patients and provide outstanding customer service

  • Answer incoming calls and schedule appointments

  • Check patients in and out at the front desk

  • Respond to voicemails, emails, texts, and appointment requests

  • Collect payments and enter them into the practice software, Dentrix Ascend

  • Maintain HIPAA compliance

  • Help create a positive, professional clinic environment

  • What We’re Looking For:

  • 2+ years of customer service experience

  • Dental office experience required

  • Experience with Dentrix Ascend or dental software preferred

  • Strong multitasking and communication skills

  • Positive attitude and team mindset

  • About Neighborhood Dental

  • Neighborhood Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance, and we’re proud to serve patients across the Sioux Falls area.


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