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Dental Customer Service Jobs (NOW HIRING)

Little River Medical Center

School Dental CSR

Myrtle Beach, SC · On-site

$14.50 - $19.50/hr

School Dental Customer Service Representative (CSR) POSITION SUMMARY The Dental Receptionist is responsible for answering phones, scheduling appointments, registration of patients, collection of ...

Alliance Family Dental

Dental Assistant

Niagara Falls, NY · On-site

$20 - $25/hr

Dental Customer Service; acknowledge, smile and greet patients upon arrival/dismissal * Respond to patient questions and or concerns according to company Policies * Answering Telephones * Scheduling ...

Dental Crafters

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

Job Type Full-time Description Dental Crafters Network, believes in delivering an outstanding experience in every interaction. As a Customer Service Representative, you'll be one of the first voices ...

Kelly Services

Customer Service

Avon, CT

$15.75 - $21.50/hr

Customer Service Representative - Serve as the primary point of contact for health care members ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...

Kelly Services

Customer Service

Billings, MT · On-site

$20 - $22/hr

Customer Service / Quote and Order Entry Client Account Coordinator (Contract-to-Hire) Location ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...

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Dental Customer Service information

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How much do dental customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for dental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Dental Customer Service job?

A Dental Customer Service job involves assisting patients with inquiries about treatments, appointments, insurance, and billing. Representatives provide support over the phone, in person, or online to ensure a smooth patient experience. They also help schedule appointments, handle patient records, and address concerns or complaints. Strong communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of someone working in Dental Customer Service?

In a Dental Customer Service role, your daily responsibilities typically include answering patient inquiries, scheduling appointments, verifying insurance information, and processing billing or payments. You’ll also interact closely with dental hygienists, dentists, and office managers to coordinate patient care and maintain accurate records. Handling patient concerns with empathy and professionalism is essential, as is efficiently managing administrative tasks to keep the office running smoothly. This role is vital in ensuring patients have a positive experience from their first call to follow-up visits, making you an integral part of the dental care team.

What are the key skills and qualifications needed to thrive in the Dental Customer Service position, and why are they important?

To excel in Dental Customer Service, you need a solid understanding of dental terminology, appointment scheduling, insurance processes, and patient account management, often gained through relevant administrative experience or dental office training. Familiarity with dental practice management software, electronic health records (EHR), and insurance verification tools is commonly required. Superior communication, problem-solving abilities, and a patient-friendly attitude are essential soft skills in this position. These competencies enable effective patient support, efficient office operations, and ensure a positive experience for both patients and dental staff.

More about Dental Customer Service jobs
What cities are hiring for Dental Customer Service jobs? Cities with the most Dental Customer Service job openings:
What are the most commonly searched types of Dental Customer Service jobs? The most popular types of Dental Customer Service jobs are:
What states have the most Dental Customer Service jobs? States with the most job openings for Dental Customer Service jobs include:
What job categories do people searching Dental Customer Service jobs look for? The top searched job categories for Dental Customer Service jobs are:
Dental Customer Service jobs near you
Infographic showing various Dental Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
School Dental CSR

School Dental CSR

Little River Medical Center

Myrtle Beach, SC • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

School Dental Customer Service Representative (CSR)
POSITION SUMMARY
The Dental Receptionist is responsible for answering phones, scheduling appointments, registration of patients, collection of patient payments, placing reminder calls for dental patients, for confirming appointments and other receptionist duties as requested including maintaining supplies.
WHY LRMC:
Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Greets patients, staff and visitors in a pleasant, professional manner.
  • Demonstrates the ability to establish and maintain effective, productive relations with co-workers, supervisors, patients and the public.
  • Daily appointment scheduling, answers incoming calls, makes patient appointment reminder calls, retrieval of medical records.
  • Maintains a neat/well organized work area.
  • Responsible for maintaining an adequate amount of supplies.
  • Registers and/or updates patient demographic information into the patients accounting system on a daily basis.
  • Enters patient encounter data (charges) into the patient accounting system at the end of the patient visit on a daily basis.
  • Collects and enters patient payments (advance payments and payments on account - POA) into the patient accounting system on a daily basis.
  • Maintains an accurate daily patient activity roster which includes a record of scheduled, no-show, re-scheduled and canceled patient appointments and provides a monthly activity report to the supervisor.
  • Reconciles, on a daily basis, total charges and total collections entered to the patient accounting system to actual cash collection and patient encounter forms, prepares daily bank deposit.
  • Certification and/or recertification of patients who qualify for sliding fee (SFS) based upon established criteria.
  • Responsible for insurance billing for dentist and hygienist.
  • Pre-certification/authorization - ensure obtained and faxed/mailed to carrier as required.
  • Responsible for verifying insurance prior to appointment or during visit for payment coverage.
  • Ability to accurately perform arithmetic tasks.
  • Ability to display flexibility as patient flow changes.
  • Attends all in-service trainings as required.
  • Responsible for ordering administrative dental supplies.
  • Maintains patient confidentiality at all times.
  • Maintains Center confidentiality and Code of Compliance per policy.
  • Performs other duties, as assigned, which may be fill-in for medical receptionist or other dental receptionist at other offices.

QUALIFICATIONS:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
  • High school diploma or GED and/or a graduate of an approved dental program.
  • Typing, secretarial, bookkeeping, good verbal and communication skills.
  • Experience as medical or dental receptionist and knowledge of dental insurance.

TRAVEL:
THIS POSITION WILL REQUIRE TRAVEL BETWEEN HORRY AND GEORGETOWN COUNTY
LRMC offers benefits such as:
  • Medical, Vision & Dental insurance.
  • Employer matched 403B Retirement Plan.
  • Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave.
  • Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and a Employee Assistant Plan.

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