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Dental Customer Service Jobs (NOW HIRING)

Little River Medical Center

School Dental CSR

Myrtle Beach, SC · On-site

$12.75 - $17.25/hr

School Dental Customer Service Representative (CSR) POSITION SUMMARY The Dental Receptionist is responsible for answering phones, scheduling appointments, registration of patients, collection of ...

Customer Service

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Servicing - Customer Advocate

Livonia, MI · On-site

$16 - $22.85/hr

Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Medical, dental, and vision insurance * Company-paid life insurance * 401(k) with employer matching

Customer Service

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Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Medical, dental, and vision insurance * Company-paid life insurance * 401(k) with employer matching

Axelon

Customer Service Representative

$20/hr

Respond to dental customer requests via telephone or email, providing excellent service to the company's customers who have insurance products or benefit plans * Research requests regarding various ...

Alliance Family Dental

Dental Assistant

Niagara Falls, NY · On-site

$20 - $25/hr

Dental Customer Service; acknowledge, smile and greet patients upon arrival/dismissal * Respond to patient questions and or concerns according to company Policies * Answering Telephones * Scheduling ...

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Dental Customer Service information

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How much do dental customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for dental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a dental customer service?

A Dental Customer Service job involves assisting patients with inquiries about treatments, appointments, insurance, and billing. Representatives provide support over the phone, in person, or online to ensure a smooth patient experience. They also help schedule appointments, handle patient records, and address concerns or complaints. Strong communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of someone working in dental customer service?

In a Dental Customer Service role, your daily responsibilities typically include answering patient inquiries, scheduling appointments, verifying insurance information, and processing billing or payments. You’ll also interact closely with dental hygienists, dentists, and office managers to coordinate patient care and maintain accurate records. Handling patient concerns with empathy and professionalism is essential, as is efficiently managing administrative tasks to keep the office running smoothly. This role is vital in ensuring patients have a positive experience from their first call to follow-up visits, making you an integral part of the dental care team.

What are the key skills and qualifications needed to thrive in dental customer service, and why are they important?

To excel in Dental Customer Service, you need a solid understanding of dental terminology, appointment scheduling, insurance processes, and patient account management, often gained through relevant administrative experience or dental office training. Familiarity with dental practice management software, electronic health records (EHR), and insurance verification tools is commonly required. Superior communication, problem-solving abilities, and a patient-friendly attitude are essential soft skills in this position. These competencies enable effective patient support, efficient office operations, and ensure a positive experience for both patients and dental staff.

More about Dental Customer Service jobs
What cities are hiring for Dental Customer Service jobs? Cities with the most Dental Customer Service job openings:
What are the most commonly searched types of Dental Customer Service jobs? The most popular types of Dental Customer Service jobs are:
What states have the most Dental Customer Service jobs? States with the most job openings for Dental Customer Service jobs include:
What job categories do people searching Dental Customer Service jobs look for? The top searched job categories for Dental Customer Service jobs are:
Dental Customer Service jobs near you
Infographic showing various Dental Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

DENTAL CUSTOMER SERVICE REPRESENTATIVE

Siouxland Community Health Center

Sioux City, IA

$16 - $21.50/hr

Full-time

Posted 4 days ago

Job description

Siouxland Community Health Center has an opening for:

1-Full-time Opening:

Hours: 7:30AM-5PM 3 days/Week / 7:30AM-8PM one day/ week

Preferred candidate must have solid experience & advanced knowledge of:

  • Previous customer service experience required, with dental reception and collection experience strongly preferred.
  • Advanced computer and data entry skills.
  • Dentrix system experiences a plus.
  • Knowledge in dental terminology preferred.
  • Insurance administration experience preferred.
  • Prior dental clinic experience a plus.
  • Bilingual Spanish preferred.

Successful candidate must be able to perform primary functions of position:

  • Serve as first-point of contact and check patients in & out, directing patient flow.
  • Obtain, review, update and data entry of patient demographics, insurance and financials in PMS.
  • Maintain and identify different insurance types, co-pays and deductibles.
  • Discuss account balance with patient and collect patient balance.
  • Maintain recall system and manage ASAP, Wait, Will Call and unscheduled lists.
  • These functions are not all inclusive.

Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state, or local laws.

SCHC participates in E-Verify.

Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation.