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Dental Customer Service Jobs (NOW HIRING)

Alliance Family Dental

Dental Assistant

Niagara Falls, NY · On-site

$20 - $25/hr

Dental Customer Service; acknowledge, smile and greet patients upon arrival/dismissal * Respond to patient questions and or concerns according to company Policies * Answering Telephones * Scheduling ...

Alliance Family Dental

Dental Assistant

Niagara Falls, NY · On-site

$20 - $25/hr

Dental Customer Service; acknowledge, smile and greet patients upon arrival/dismissal * Respond to patient questions and or concerns according to company Policies * Answering Telephones * Scheduling ...

Alliance Family Dental

Dental Assistant

Niagara Falls, NY · On-site

$20 - $25/hr

Dental Customer Service; acknowledge, smile and greet patients upon arrival/dismissal * Respond to patient questions and or concerns according to company Policies * Answering Telephones * Scheduling ...

Dental Crafters

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

Job Type Full-time Description Dental Crafters Network, believes in delivering an outstanding experience in every interaction. As a Customer Service Representative, you'll be one of the first voices ...

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Dental Customer Service information

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$26

How much do dental customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for dental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Dental Customer Service job?

A Dental Customer Service job involves assisting patients with inquiries about treatments, appointments, insurance, and billing. Representatives provide support over the phone, in person, or online to ensure a smooth patient experience. They also help schedule appointments, handle patient records, and address concerns or complaints. Strong communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of someone working in Dental Customer Service?

In a Dental Customer Service role, your daily responsibilities typically include answering patient inquiries, scheduling appointments, verifying insurance information, and processing billing or payments. You’ll also interact closely with dental hygienists, dentists, and office managers to coordinate patient care and maintain accurate records. Handling patient concerns with empathy and professionalism is essential, as is efficiently managing administrative tasks to keep the office running smoothly. This role is vital in ensuring patients have a positive experience from their first call to follow-up visits, making you an integral part of the dental care team.

What are the key skills and qualifications needed to thrive in the Dental Customer Service position, and why are they important?

To excel in Dental Customer Service, you need a solid understanding of dental terminology, appointment scheduling, insurance processes, and patient account management, often gained through relevant administrative experience or dental office training. Familiarity with dental practice management software, electronic health records (EHR), and insurance verification tools is commonly required. Superior communication, problem-solving abilities, and a patient-friendly attitude are essential soft skills in this position. These competencies enable effective patient support, efficient office operations, and ensure a positive experience for both patients and dental staff.

More about Dental Customer Service jobs
What cities are hiring for Dental Customer Service jobs? Cities with the most Dental Customer Service job openings:
What are the most commonly searched types of Dental Customer Service jobs? The most popular types of Dental Customer Service jobs are:
What states have the most Dental Customer Service jobs? States with the most job openings for Dental Customer Service jobs include:
What job categories do people searching Dental Customer Service jobs look for? The top searched job categories for Dental Customer Service jobs are:
Dental Customer Service jobs near you
Infographic showing various Dental Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Dental Customer Service Representative

Dental Customer Service Representative

Greater Philadelphia Health Action

Philadelphia, PA • On-site

$15.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Are you energetic, outgoing and need an exciting employment opportunity with growth potential? Then look no further we are hiring, and we want you!

Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual’s ability to pay. GPHA is one of the largest Dental providers in Philadelphia and Tri-state area. We are presently seeking full-time Dental Customer Service Representatives. Locations include:

  • 1401 S. 31st St. Phila., PA 19146
  • 432 N. 6th St. Phila., PA 19123
  • 4500 - 4510 Frankford Ave. Phila., PA 19124
  • 5501 Woodland Ave. Phila., PA 19143
  • 1999 W. Hunting Park Ave. Phila., PA 19140
  • 640 Snyder Ave. Phila., PA 19148
  • 800 Washington Ave. Phila., PA 19147

Qualified candidates are responsible for:

  • Pleasantly greeting patients and their guests
  • Answering the Telephone
  • Registering Patients
  • Scheduling Appointments
  • Provide a smooth office and patient flow
  • Facilitate productivity
  • Congenial working environment

Qualified candidates must be ambitious, positive, talented, and friendly possessing the ability to multi-task. We are looking for individuals that want to grow and develop with the division. Traveling and rotating Saturdays are required.

Must be a high school graduate and preferably have at least one year of customer service experience. Dental front desk experience preferred. Computer literate with Microsoft Word, Excel, Outlook, and PowerPoint. CPR Certification required or can be provided. Must possess the ability to interact with people of diverse cultures and languages effectively to obtain necessary information.

Benefits Include:

  • Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
  • Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
  • Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

Join a network that values dedication, balance, and purpose. Visit us at www.gphainc.org


GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.