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Dental Customer Service Jobs (NOW HIRING)

Delta Dental Of Idaho

Customer Service Specialist

Boise, ID · Hybrid

$16.25 - $21.50/hr

Culture rules at Delta Dental. It's key to our becoming the leading dental benefits carrier in the ... The Customer Service Specialist is responsible for customer service interactions with providers ...

Delta Dental Of Idaho

Customer Service Specialist

Boise, ID · On-site

$16.25 - $21.50/hr

Culture rules at Delta Dental. It's key to our becoming the leading dental benefits carrier in the ... The Customer Service Specialist is responsible for customer service interactions with providers ...

InvoCare Australia Pty Ltd

Customer Service

Victoria, TX · On-site

$11.75 - $16.25/hr

... help us be more successful servicing our existing customers at Fisher Honda-Kia! 1) Set ... health, dental, vision, 401k with match, and an employee vehicle purchase program! Please email ...

INVOCARE LIMITED

Customer Service

Victoria, TX

$15 - $20.25/hr

... help us be more successful servicing our existing customers at Fisher Honda-Kia. 1) Set ... health, dental, vision, 401k with match, and an employee vehicle purchase program. Please email ...

GritR Sports

Customer Service

North Richland Hills, TX · On-site

$17/hr

GritR Sports is looking for a customer service representative to join our team in our North ... Health, Dental and Vision, a 401(K), profit share bonus, and various employment perks. Powered by ...

LHH US

Customer Service

Jacksonville, FL · On-site

$18 - $21/hr

Provide exceptional customer service by responding to customer inquiries in a professional and ... Medical, dental, and vision insurance * 401(k) with employer match * Paid time off and holidays

Regency Transportation

Customer Service

Franklin, MA · On-site

As part of the internal customer service team, your role is critical in delivering an outstanding ... Dental insurance * Health insurance * Paid time off * Vision insurance Physical Setting: * Office ...

Market Value Inc

Customer Service

Manhattan, NY · On-site

$17.75 - $24/hr

Dental insurance Health insurance Vision insurance About Us: We are committed to providing ... As a Customer Service Associate, you will be the primary point of contact for our customers ...

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Dental Customer Service information

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How much do dental customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for dental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a dental customer service?

A Dental Customer Service job involves assisting patients with inquiries about treatments, appointments, insurance, and billing. Representatives provide support over the phone, in person, or online to ensure a smooth patient experience. They also help schedule appointments, handle patient records, and address concerns or complaints. Strong communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of someone working in dental customer service?

In a Dental Customer Service role, your daily responsibilities typically include answering patient inquiries, scheduling appointments, verifying insurance information, and processing billing or payments. You’ll also interact closely with dental hygienists, dentists, and office managers to coordinate patient care and maintain accurate records. Handling patient concerns with empathy and professionalism is essential, as is efficiently managing administrative tasks to keep the office running smoothly. This role is vital in ensuring patients have a positive experience from their first call to follow-up visits, making you an integral part of the dental care team.

What are the key skills and qualifications needed to thrive in dental customer service, and why are they important?

To excel in Dental Customer Service, you need a solid understanding of dental terminology, appointment scheduling, insurance processes, and patient account management, often gained through relevant administrative experience or dental office training. Familiarity with dental practice management software, electronic health records (EHR), and insurance verification tools is commonly required. Superior communication, problem-solving abilities, and a patient-friendly attitude are essential soft skills in this position. These competencies enable effective patient support, efficient office operations, and ensure a positive experience for both patients and dental staff.

More about Dental Customer Service jobs
What cities are hiring for Dental Customer Service jobs? Cities with the most Dental Customer Service job openings:
What are the most commonly searched types of Dental Customer Service jobs? The most popular types of Dental Customer Service jobs are:
What states have the most Dental Customer Service jobs? States with the most job openings for Dental Customer Service jobs include:
What job categories do people searching Dental Customer Service jobs look for? The top searched job categories for Dental Customer Service jobs are:
Dental Customer Service jobs near you
Infographic showing various Dental Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Trainee

Delta Dental of Michigan

Farmington Hills, MI • On-site, Remote

$14.25 - $19.75/hr

Full-time

Medical, Dental

Re-posted 17 days ago

Job description

Job Title:
Customer Service Trainee
Number of Positions:
16
Location:
Farmington Hills, MI
Location Specifics:
Fully Remote
Job Summary:
Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training.
Training will be hybrid.
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Typical Assignments:
In a developing and learning capacity, the Trainee will perform the following typical assignments:
  • Researches inquiries by accessing the claims processing system and other informational sources
  • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc.
  • Maintains related departmental records and files
  • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc.
  • Makes corrections to claims and eligibility
  • Enters new claims, eligibility and subscriber information into the mainframe
  • Reviews subscriber's coverage to determine type and level of benefits

#LI-Remote
Minimum Requirements:
Bidding Requirements:
  • Possess a high school diploma or equivalent
  • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience
  • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position)
  • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday
  • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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