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Consumer Cellular Customer Service Jobs (NOW HIRING)

Consumer Cellular

Senior Data Engineer

Scottsdale, AZ · On-site

$106K - $145K/yr

Job Summary Consumer Cellular is seeking skilled Senior Data Engineers who thrive in a highly ... to our customers. You will need to reside within 50 miles of our Corporate Headquarters in ...

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Consumer Cellular Customer Service information

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How much do consumer cellular customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for consumer cellular customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is a Consumer Cellular Customer Service job?

A Consumer Cellular Customer Service job involves assisting customers with their wireless accounts, troubleshooting issues, and answering questions about plans, billing, and devices. Representatives typically handle phone calls, emails, or online chats to provide excellent customer support. Strong communication skills and a customer-focused attitude are essential. The role may be remote or in a call center, depending on the company’s setup.

Does Consumer Cellular have remote jobs?

Consumer Cellular customer service positions are primarily based in call centers, but the company occasionally offers remote customer service roles. These remote jobs typically require strong communication skills and familiarity with customer support tools. Availability of remote positions can vary depending on company needs and current openings.

How much does Consumer Cellular pay per hour?

Consumer Cellular customer service representatives typically earn between $10 and $15 per hour, depending on experience and location. The role often involves remote work, requiring good communication skills and familiarity with customer service tools.

What does a typical workday look like for a Consumer Cellular Customer Service representative?

As a Consumer Cellular Customer Service representative, your workday generally involves assisting customers via phone, email, or chat with questions about billing, service plans, and technical support. You'll handle a steady flow of inquiries, track each interaction using CRM software, and often collaborate with your teammates or supervisors to resolve more complex issues. The role is typically structured with set shifts, and you’ll benefit from a supportive team environment where experienced colleagues and managers are available to lend assistance. Most days are fast-paced, offering valuable experience in communication and customer care, as well as opportunities for skill development and career advancement within the company.

What is the highest paying customer service job?

In customer service, managerial roles such as Customer Service Manager or Director typically offer the highest salaries, often exceeding $60,000 annually, depending on the industry and location. Specialized roles like Technical Support Managers or Customer Experience Directors may earn higher compensation due to their advanced skills and leadership responsibilities.

What are the key skills and qualifications needed to thrive in the Consumer Cellular Customer Service position, and why are they important?

To thrive as a Consumer Cellular Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer proficiency are typically needed for this role. Patience, active listening, and a calm demeanor when assisting customers are crucial soft skills. These capabilities ensure that representatives can efficiently resolve customer issues, provide excellent service, and maintain customer satisfaction.

How much do Consumer Cellular employees make?

Consumer Cellular customer service representatives typically earn an hourly wage ranging from $12 to $16, depending on experience and location. Salaries for full-time roles can vary, and benefits may include health insurance and paid time off. Compensation is often complemented by performance incentives and opportunities for advancement.
More about Consumer Cellular Customer Service jobs
What cities are hiring for Consumer Cellular Customer Service jobs? Cities with the most Consumer Cellular Customer Service job openings:
What are the most commonly searched types of Consumer Cellular Customer Service jobs? The most popular types of Consumer Cellular Customer Service jobs are:
What states have the most Consumer Cellular Customer Service jobs? States with the most job openings for Consumer Cellular Customer Service jobs include:
What job categories do people searching Consumer Cellular Customer Service jobs look for? The top searched job categories for Consumer Cellular Customer Service jobs are:
Consumer Cellular Customer Service jobs near you
Infographic showing various Consumer Cellular Customer Service job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.
Retail Store Manager - Scottsdale, AZ

Retail Store Manager - Scottsdale, AZ

Consumer Cellular

Scottsdale, AZ • On-site

$71K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
At Consumer Cellular we are redefining Retail!
At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with strong, inspiring leaders.
As a Store Manager, you won't just run a store, you'll lead it. You'll set the tone, build a high-performing team, and create an environment where relationships come before transactions and service feels truly human. You'll coach and develop your team to guide guests with confidence and expertise, creating experiences that turn first-time visitors into loyal customers.
We're expanding rapidly across the country, bringing personalized, in-person support to more communities than ever before. That growth creates real opportunity for leadership development, business ownership, and career advancement. We do retail differently.
The starting salary for this role is at least $71,400/annual plus a monthly bonus. We believe in a life/work balance! This role leads a team for 40 hours a week (in-store) which provides the ability to spend the remainder of the week doing the things YOU love best!
What you will do
You're a results-driven retail leader who knows how to run a high-performing store. You bring strong customer focus, sharp business instincts, and the ability to build and develop a winning team. In this role, you'll lead a world-class retail team. Driving store success through smart execution and operational excellence.
  • Full responsibility for store performance, including sales results, financial performance, merchandising, inventory, and staffing strategy.
  • Hiring, talent development, and key people decisions in partnership with Leadership and HR.
  • Daily operations that deliver revenue, productivity, and customer experience goals.
  • Sales action plans that grow market impact and community presence.
  • Performance analysis, trend identification, and operational improvements.
  • Workforce planning, scheduling strategy, and labor management.
  • Independent judgment in store-level operational and employee relations decisions.
  • Strategic partnership with leadership, including performance reporting and business insights.
  • A culture of accountability, engagement, and compliance with company policies and applicable laws.

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