ZipRecruiter

Log In

1

Construction Customer Service Jobs (NOW HIRING)

Toll Brothers

Customer Care Representative

Myrtle Beach, SC · On-site

$12.75 - $17.25/hr

Toll Brothers , America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Myrtle Beach, South Carolina. What is the ...

Luxury Bath Technologies

$40K - $70K/yr

Strong customer service experience * Able to effectively communicate verbally and in writing * Have ... There are many components that go into managing a construction project - sometimes things get ...

Toll Brothers Inc

Customer Care Representative

Naples, FL · On-site

$15 - $20.50/hr

Toll Brothers , America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Charleston, South Carolina. What is the ...

next page

Showing results 1-20

All JobsConstruction Customer Service Jobs

Construction Customer Service information

See salary details

$9

$18

$26

How much do construction customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for construction customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

Construction customer service roles typically do not pay $2,000 a day; such high daily earnings are more common in specialized fields like executive consulting, high-level project management, or certain freelance professions that require extensive experience, certifications, or a strong client base. Most construction customer service positions offer hourly wages or salaries rather than daily rates, with top earners in the industry earning significantly less than $2,000 per day.

What are Construction Customer Service representatives?

Construction Customer Service representatives act as the main point of contact between construction companies and their clients or homeowners after a project is completed. They handle inquiries, address concerns or complaints, and coordinate repairs or warranty work as needed. Their goal is to ensure client satisfaction by resolving issues efficiently and maintaining positive relationships throughout the warranty period or beyond.

What is construction customer service?

Construction customer service involves assisting clients, contractors, and project teams by addressing inquiries, resolving issues, and providing information about construction projects. It requires strong communication skills, knowledge of construction processes, and often involves coordinating with various stakeholders to ensure project satisfaction and smooth operations.

What are the key skills and qualifications needed to thrive as a Construction Customer Service Representative, and why are they important?

To thrive as a Construction Customer Service Representative, you need strong knowledge of construction processes, customer support experience, and typically a high school diploma or equivalent. Familiarity with CRM software, project management tools, and basic construction documentation systems is important for handling inquiries and tracking projects. Excellent communication, problem-solving skills, and the ability to manage multiple tasks under pressure distinguish top performers in this role. These skills and qualities are essential for ensuring client satisfaction, efficient project coordination, and the resolution of issues in a timely manner.

What is the difference between Construction Customer Service vs Construction Estimator?

AspectConstruction Customer ServiceConstruction Estimator
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, construction knowledge, estimating certifications
Work EnvironmentOffice, on-site interactions with clientsOffice-based, project site visits for measurements
Employer & Industry UsageConstruction firms, suppliers, contractorsConstruction companies, subcontractors, project managers
Common Search & Comparison IntentCustomer support roles in constructionEstimating and bidding for projects

Construction Customer Service focuses on client communication, resolving issues, and maintaining relationships, while Construction Estimators prepare project cost estimates and bids. Both roles are essential in the construction industry but serve different functions within project workflows.

Which construction work pays the most?

In construction, specialized roles such as construction managers, project managers, and heavy equipment operators tend to have the highest salaries. These positions often require experience, certifications, and technical skills, and they typically offer higher pay compared to general labor or entry-level roles.

What is the highest paid customer service job?

In the construction industry, customer service roles such as construction project managers or client relations managers tend to have higher salaries, often exceeding $70,000 annually, especially with experience and certifications. These roles require strong communication skills, industry knowledge, and often involve overseeing projects or managing client accounts.

How does a Construction Customer Service representative typically interact with project managers and clients during ongoing projects?

In a Construction Customer Service role, you'll frequently serve as a liaison between clients and the project team, including project managers and site supervisors. Your responsibilities often include communicating project updates, addressing client concerns, and ensuring that any issues are resolved promptly. You may attend regular meetings or site visits to gather information and relay feedback, helping to maintain client satisfaction and smooth project progress. Effective collaboration and communication skills are essential, as you'll be representing both the company's interests and the client's needs throughout the construction process.
More about Construction Customer Service jobs
What cities are hiring for Construction Customer Service jobs? Cities with the most Construction Customer Service job openings:
What are the most commonly searched types of Construction Customer Service jobs? The most popular types of Construction Customer Service jobs are:
What states have the most Construction Customer Service jobs? States with the most job openings for Construction Customer Service jobs include:
What job categories do people searching Construction Customer Service jobs look for? The top searched job categories for Construction Customer Service jobs are:
Construction Customer Service jobs near you
Residential Construction Project Manager

Residential Construction Project Manager

Luxury Bath Technologies

Fredericksburg, VA • On-site

$40K - $70K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 18 days ago

Be an early applicant

Job description

Project Manager· Job Type: Full-time
Job Description
About Us

· Fletcher Home, a leading residential remodeling company based in Fredericksburg, VA, is hiring a Residential Home Improvement Construction Project Manager to lead and oversee project installations and turning customer dreams into reality. This full-time role offers a competitive salary for those who come with experience or the opportunity to learn and build a new career for those just entering the field ($40-70K + bonuses), strong benefits, and growth opportunities.

· Founded in 2013 and proudly serving the Greater Fredericksburg and Richmond areas, Fletcher Home is a faith- and family-oriented residential remodeling company offering top-tier roofing, bathroom remodels, decks, siding, windows, doors, and more.

· We’re built on integrity, craftsmanship, and community values, delivering work that enhances homes and improves lives—all backed by a lifetime workmanship guarantee. Learn more at www.fletcherhome.com.

Responsibilities
  • Managing our crews on projects such as decks/screened porches, siding, windows & doors, roofing, baths, and/or patios
  •  Reviewing contracts and answering customer questions
  •  Prioritizing communication with customers, install teams, and other Residential Construction Project Managers on deliverables, scheduling, and project timeframes
  •  Going out in the field to perform quality checks and meet with customers
  •  Tracking job status and completion daily in our construction CRM software
  • Completion and turnover of a high volume of projects
Qualifications
  •  General home improvement construction knowledge: decks, windows/doors, siding, patios, roofing, and/or bathrooms
  •  Proficiency in using a computer, email, and software to track ongoing jobs
  • Energetic and "get it done" attitude!
  •  Able to effectively juggle and coordinate multiple projects
  •  Able to work in a fast-paced, quick turnaround environment
  •  Strong customer service experience
  • Able to effectively communicate verbally and in writing
  •  Have an eye for detail and quality control
  •  Able to quickly adapt to changes and pivot schedules to keep crews working
  •  Must be 21 years or older
Salary

$40,000.00 - $70,000.00 per year, depending on experience

· Plus! Opportunities to earn performance incentive bonuses

Benefits
  • Simple IRA with up to 3% company matching
  • Medical & Dental insurance with company paying 50% of employee premium
  • Paid Time Off
  •  Paid Holidays
  •  Flexible schedules for sick leave, doctor visits, personal appointments, etc.
  •  Use of Company Vehicle
  • Company provided iPad and cell phone
  •  Quarterly bonus opportunities
Typical Schedule

7:30AM to 4:30PM (flexible) with occasional remote availability on the weekends, depending on crew work schedule

Skills That Best Fit This Role
  •  Comfortable using technology and able to quickly adapt to new software – we don’t use file folders and paper. Our contracts are digital and we use a variety of software platforms for photos, customer information, job progress tracking, etc.
  •  Strong efficiency in planning and coordinating people, resources, and time to facilitate a project, at times juggling, rescheduling, and creating Plan B if Plan A happens to fall through. The ability to stay organized throughout project (s) phases is key.
  • A love for talking to people – crews, customers, suppliers, coworkers – you’ll talk to a ton of people
  •  Strong attention to detail. There are many components that go into managing a construction project – sometimes things get missed, sometimes things get dropped, and sometimes things happen that just don’t meet our standards. It’s your responsibility to identify and mitigate those things before they become a big deal
We look forward to hearing from you!

Powered by JazzHR

alY7lmBmoP