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Construction Customer Service Jobs in Arizona (NOW HIRING)

Mattamy Homes

Customer Service Technician

Scottsdale, AZ · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience in residential/commercial construction customer service or warranty or hands on light repair work * Bachelor's degree, Construction or related program a plus * BuildPro scheduling software ...

Addison Group

Customer Service Representative

Scottsdale, AZ · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative (PART TIME - 20 hours per week) Location (city, state): Scottsdale ... Construction industry experience is a plus but not required * Bilingual in English and Spanish ...

BLEUWAVE COMPANIES

Customer Service Representative

Tempe, AZ · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

About Us Bleuwave is a multi-trade construction and services company specializing in plumbing, HVAC ... Our customer service and scheduling team is the backbone of keeping projects and service calls ...

Pella

Customer Service - Mesa

Arizona City, AZ · On-site

$16 - $22/hr

Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high ... Construction and Window knowledge preferred. * Bilingual Spanish/English a plus * Embrace, improve ...

Pella Corporation

Customer Service - Mesa

Mesa, AZ

$15.75 - $21.50/hr

Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high ... Construction and Window knowledge preferred. * Bilingual Spanish/English a plus * Embrace, improve ...

Pella Corporation

Customer Service - Mesa

Mesa, AZ

$15.75 - $21.50/hr

Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high ... Construction and Window knowledge preferred. * Bilingual Spanish/English a plus * Embrace, improve ...

Pella Corporation

Customer Service - Mesa

Mesa, AZ · On-site

$15.25 - $20.75/hr

Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high ... Construction and Window knowledge preferred. * Bilingual Spanish/English a plus * Embrace, improve ...

Western Pest Services

Customer Service Representative

Phoenix, AZ · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hometeam Customer Service Representative At HomeTeam, we put people first. We make sure at HomeTeam ... construction * Pest Management Industry is growing and is a recession resistant line of business

Authority HVAC

CUSTOMER SERVICE REPRESENTATIVE

Tempe, AZ · On-site

$50K - $60K/yr

Authority HVAC, a national HVAC provider for retail chains, is seeking a Customer Service position ... Construction * Experience in trade industries, facilities management * PC fluent including MS ...

KB Home

Onsite Licensed Sales Counselor

Buckeye, AZ

Periodically works in outdoor weather conditions ( for roles in Construction/Customer Service/Land/Sales ). * This position is located in the field at a community within the division. Location is to ...

Staff Experts

Customer Service Representative

Tucson, AZ · On-site

$13.75 - $18.75/hr

We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing ... Staff Experts, LLC is currently seeking to fill Customer Service Representative positions. If you ...

KB Home

Onsite Licensed Sales Counselor

Tucson, AZ · On-site

Periodically works in outdoor weather conditions ( for roles in Construction/Customer Service/Land/Sales ). * This position is located in the field at a community within the division. Location is to ...

HomeTeam Pest Defense

Customer Service Representative

Phoenix, AZ · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HomeTeam Customer Service Representative At HomeTeam, we put people first. We make sure at HomeTeam ... construction * Pest Management Industry is growing and is a recession resistant line of business

Critter Control

Customer Service Representative

Phoenix, AZ · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HomeTeam Customer Service Representative At HomeTeam, we put people first. We make sure at HomeTeam ... construction * Pest Management Industry is growing and is a recession resistant line of business

HomeTeam Pest Defense

Customer Service Representative

Phoenix, AZ · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative regularly communicates with internal and external customers of ... construction * Pest Management Industry is growing and is a recession resistant line of business

KB Home

Accounts Payable Processor II

Phoenix, AZ

  • Medical

  • Life

  • Retirement

  • PTO

Periodically works in outdoor weather conditions ( for roles in Construction/Customer Service/Land/Sales ). * Maintain a professional and ethical conduct to reinforce company goodwill and ...

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All JobsConstruction Customer Service JobsConstruction Customer Service Jobs in Arizona

Construction Customer Service information

What is a construction customer service?

Construction Customer Service representatives act as the main point of contact between construction companies and their clients or homeowners after a project is completed. They handle inquiries, address concerns or complaints, and coordinate repairs or warranty work as needed. Their goal is to ensure client satisfaction by resolving issues efficiently and maintaining positive relationships throughout the warranty period or beyond.

How does a construction customer service representative typically interact with project managers and clients during ongoing projects?

In a Construction Customer Service role, you'll frequently serve as a liaison between clients and the project team, including project managers and site supervisors. Your responsibilities often include communicating project updates, addressing client concerns, and ensuring that any issues are resolved promptly. You may attend regular meetings or site visits to gather information and relay feedback, helping to maintain client satisfaction and smooth project progress. Effective collaboration and communication skills are essential, as you'll be representing both the company's interests and the client's needs throughout the construction process.

What are the key skills and qualifications needed to thrive as a construction customer service representative, and why are they important?

To thrive as a Construction Customer Service Representative, you need strong knowledge of construction processes, customer support experience, and typically a high school diploma or equivalent. Familiarity with CRM software, project management tools, and basic construction documentation systems is important for handling inquiries and tracking projects. Excellent communication, problem-solving skills, and the ability to manage multiple tasks under pressure distinguish top performers in this role. These skills and qualities are essential for ensuring client satisfaction, efficient project coordination, and the resolution of issues in a timely manner.

What is the difference between Construction Customer Service vs Construction Estimator?

AspectConstruction Customer ServiceConstruction Estimator
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, construction knowledge, estimating certifications
Work EnvironmentOffice, on-site interactions with clientsOffice-based, project site visits for measurements
Employer & Industry UsageConstruction firms, suppliers, contractorsConstruction companies, subcontractors, project managers
Common Search & Comparison IntentCustomer support roles in constructionEstimating and bidding for projects

Construction Customer Service focuses on client communication, resolving issues, and maintaining relationships, while Construction Estimators prepare project cost estimates and bids. Both roles are essential in the construction industry but serve different functions within project workflows.

What are the most commonly searched types of Construction Customer Service jobs in Arizona?

The most popular types of Construction Customer Service jobs in Arizona are:

What are popular job titles related to Construction Customer Service jobs in Arizona?

For Construction Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Construction Customer Service jobs in Arizona look for?

The top searched job categories for Construction Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Construction Customer Service jobs?

Cities in Arizona with the most Construction Customer Service job openings:

Construction Customer Service jobs near you
Infographic showing various Construction Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Technician

Mattamy Homes

Scottsdale, AZ • On-site

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Title:
Customer Service Technician
Location:
Phoenix, AZ
Employment Type:
Full-Time / Permanent / Onsite
Who we are
Mattamy Homes is the largest family-owned homebuilder in North America, with 45-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets - Charlotte, Dallas, Jacksonville, Orlando, Phoenix, Raleigh, Southeast Florida, Southwest Florida, Tampa, Tucson and Wellen Park.
What you'll do
  • Perform new homeowner orientations and customer service
  • Develop a constructive and helpful working relationship with homeowner
  • 30 day and 11-month walk-throughs with Homeowners and work order follow up
  • Schedule and work with vendors and sub-contractors to complete warranty service work
  • Additional responsibilities to be discussed

What you bring
  • Prior experience in customer service/contractor management
  • Strong customer service skills in dealing with homeowners
  • Must have strong written and verbal communication skills
  • Ability to work at locations across the division
  • Must have a valid driver's license and personal transportation
  • High level of physical effort in walking, climbing, lifting, sweeping, plus manual dexterity
  • Work normally requires moderate to high level of visual effort in operating machinery, using various power tools, hand tools and equipment
  • Proficient in Microsoft Outlook, Excel and Word.
  • Should have knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting
  • Knowledge of various tools and equipment

Bonus points
  • Experience in residential/commercial construction customer service or warranty or hands on light repair work
  • Bachelor's degree, Construction or related program a plus
  • BuildPro scheduling software experience a plus

Be yourself. We want it that way.
At Mattamy Homes, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important aspects of the work we do to support our homebuyers, colleagues and communities.
Our competitive compensation and full-time employee benefits package includes:
  • 3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time + 1 wellness day
  • Health, Dental and Vision Insurance
  • Life Insurance and Short/Long Term Disability
  • Flex Spending, 401K with Company Matching and Tuition Reimbursement
  • Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program

Mattamy's mission
To provide the best homeowner experience
Mattamy's core values
  • Teamwork
  • Commitment
  • Community
  • Sustainability

Recent recognition
  • Best Places to Work in Charlotte for 2025, 2024, 2023, 2022, 2020, 2018 & 2017
  • Best Places to Work in Jacksonville for 2025, 2023, 2022, 2016 & 2015
  • Best Places to Work in Orlando for 2025, 2024, 2023, 2022, 2021, 2018, 2016 & 2013
  • Best Places to Work in Phoenix for 2025, 2024, 2023, 2022 & 2021
  • Best Places to Work in Raleigh for 2025, 2024, 2023, 2022 & 2021
  • Best Places to Work in Southeast, FL for 2026, 2025, 2024, 2023
  • Best Places to Work in Tampa Bay for 2026, 2025, 2024, 2023, 2022, 2021, 2020 & 2019

A career with Mattamy Homes is a chance to join a team as solid as they come. We're an internationally recognized, privately owned homebuilder full of ambitious, talented and hardworking team members. Together we're making dreams come true with homes and communities designed for the way people live today, and that's a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding.
Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future.
Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.
Qualified applicants will be contacted directly by the Talent Acquisition team.

Apply