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Csr Technician Jobs (NOW HIRING)

Saratoga Hospital

Lead CSR Technician

Saratoga Springs, NY · On-site

$23.76 - $39.01/hr

Lead CSR Technician Location : Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866 Employment Type : Full Time Shift/Schedule : 11:00 pm - 7:00 am Department: Central Sterile Processing ...

Cleveland Clinic

CSR Technician U

Cleveland, OH · On-site

$16.75 - $22.50/hr

As Central Service (CRS) Technician, you will manage general hospital and surgical instruments ... Strong customer service and team orientation Preferred qualifications for the ideal future ...

JOSKO Services

Customer Service Representative

Apopka, FL · On-site

$14 - $19/hr

This position ensures exceptional customer service, accurate technician scheduling, efficient work ... The CSR must be organized, proactive, and able to thrive in a fast-paced environment while ...

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Csr Technician information

Is CSR a good job?

A CSR technician typically handles customer service and technical support tasks, requiring strong communication and problem-solving skills. The job can offer stable employment with opportunities for advancement, but workload and stress levels vary depending on the industry and company. It often involves working in a team environment and may require technical certifications or training.

What are CSR Technicians?

CSR Technicians, or Customer Service Representative Technicians, are professionals who provide technical support and assistance to customers, often in industries such as telecommunications, utilities, or IT services. They handle customer inquiries, troubleshoot technical issues, and ensure that clients receive effective solutions to their problems. These technicians may work over the phone, via email, or in person, and they often document interactions to track issues and resolutions. Strong communication skills, technical knowledge, and problem-solving abilities are essential for success in this role.

What is a CSR work from home?

A CSR (Customer Service Representative) work from home involves handling customer inquiries, providing support, and resolving issues remotely via phone, email, or chat. It typically requires good communication skills, a reliable internet connection, and sometimes specific software or certifications, allowing employees to perform their duties outside a traditional office setting.

What jobs pay 4000 a week without a degree?

For a CSR Technician, high weekly earnings of $4,000 are uncommon without specialized skills or certifications. Typically, such income levels are associated with roles in sales, real estate, or entrepreneurship, which may require experience, strong communication skills, or licensing rather than formal degrees. Most technical or customer service roles offer lower weekly pay unless combined with bonuses or commissions.

What is the difference between Csr Technician vs Customer Service Representative?

AspectCsr TechnicianCustomer Service Representative
CredentialsHigh school diploma; technical certifications often preferredHigh school diploma or equivalent; customer service training
Work EnvironmentFieldwork, technical settings, client sitesOffice or call center environments
Industry UsageUtilities, telecommunications, technical servicesRetail, banking, telecom, general customer support
Job FocusTechnical support, troubleshooting, equipment maintenanceHandling customer inquiries, resolving issues, providing info

While both roles involve customer interaction, Csr Technicians focus on technical support and equipment troubleshooting, often requiring technical certifications and fieldwork. Customer Service Representatives primarily handle general customer inquiries in office or call center settings, emphasizing communication skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

How does a CSR Technician typically collaborate with other departments to resolve customer issues?

As a CSR Technician, you’ll regularly work alongside technical support teams, sales departments, and sometimes product development to address and resolve customer issues efficiently. This role often requires you to communicate customer feedback and technical problems clearly so that appropriate teams can take corrective action. Strong collaboration ensures that solutions are delivered quickly and that recurring issues are properly documented and addressed. Expect frequent cross-functional meetings and a shared ticketing system to facilitate this teamwork.

What is the role of a CSR technician?

A CSR technician is responsible for providing customer service and technical support related to products or services. They troubleshoot issues, assist customers via phone or in person, and may use diagnostic tools or software to resolve technical problems efficiently.

What are the key skills and qualifications needed to thrive as a CSR Technician, and why are they important?

To thrive as a CSR (Central Sterile Reprocessing) Technician, you need a solid understanding of infection control, sterilization techniques, and medical instrumentation, usually supported by a high school diploma and certification such as CRCST. Familiarity with autoclaves, sterilizers, tracking systems, and hospital inventory software is essential for this role. Attention to detail, organization, and strong communication skills help ensure accuracy and effective teamwork. These skills and qualifications are crucial for maintaining patient safety and supporting efficient healthcare operations.
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Infographic showing various Csr Technician job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Lead CSR Technician

Lead CSR Technician

Saratoga Hospital

Saratoga Springs, NY

$23.76 - $39.01/hr

Full-time

Medical, Dental, Retirement

Posted 7 days ago

Saratoga Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

396th of 1,020 rated hospitals

Job description

 Lead CSR Technician

 Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866

 Employment Type: Full Time

 Shift/Schedule: 11:00 pm - 7:00 am 

 Department: Central Sterile Processing

 Salary Range:$23.76 - $39.01/hour Based on verified education and experience

 About Saratoga Hospital

At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

 About the Role

We’re looking for a dedicated Lead CSR Technician to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you will assume responsibility for reprocessing and delivery of re-usable instruments, sets, and linen packs.  Ensures adequate sterile supply levels are maintained in the operating room and other units.  Assists in the development of policies and procedures to ensure that the department standards are being met.  Acts as a lead technician to help train others. 

 What You’ll Do

  • Sterilization: Operates sterilizing equipment on a daily basis. Reprocesses all re-usable instruments (decontamination, set identification, preparation, sterilization) with load control numbers on the item.
  • Organization: Monitors the cleaning, sorting, inspecting and grouping of instruments to be wrapped and sterilized. 
  • Time Management: Recognizes request for urgent sterile instruments or sets based on surgical schedule, surgical booking and room requests and responds immediately.  Follows instructions accurately, organizes multiple tasks, and establishes day to day priorities.
  • Communication: Verifies with Operating Room staff that proper instruments, sets and equipment are on hand and working properly. Provides information accurately and completely. Identifies service related problems and suggests ways to improve quality and productivity. Records all instruments processed in daily logs, and files according to procedure. Edits and inputs new instrument count sheets.
  • Equipment Maintenance:  Assists in cleaning and inspecting floor equipment.  Monitors and documents results of biological/bowie-dick testing, temperature and time cycles and reports malfunctions.  Cleans and monitors all necessary equipment.
  • Supervisory: Leads, schedules and trains new employees.  Acts as a resource to CSR tech team.    Ensures that daily, weekly and monthly cleaning lists are completed by CSR staff.
  • Policies: Assists in developing, implementing and updating policies and procedures for the department.  Adheres to hospital policies and procedures.

 What You Bring

  • High school graduate or GED,
  • Minimum of 1 year of central supply experience
  • Registered CST required 
  • Supervisory experience preferred.

 Why Saratoga Hospital

  • A caring, community-focused culture rooted in teamwork and trust
  • Supportive leadership that invests in your development and well-being
  • Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
  • Opportunities to grow within the Albany Med Health System
  • Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

 Our Commitment

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.

 How to Apply

Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.

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