Salary:  $70,000/Yr-$75,000/Yr
CulinArt Group operates over 250 onsite corporate, higher education, private school, healthcare and destination recreation/leisure dining facilities in 18 states, including cafes, coffee bars, concessions, executive dining, catering and conference dining, social catering/special events, office coffee service and vending. CulinArt's extremely diverse client portfolio affords great opportunities for career advancement within the company, across multiple industry segments and geographic regions.Â
Job Summary
The Office & Conference Services Manager is responsible for overseeing daily office operations and delivering exceptional conference and event services. This role ensures a high level of organization, efficiency, and client satisfaction while managing administrative workflows, coordinating meetings and events, and leading service teams in a fast-paced, high-profile environment.
Key Responsibilities
Office Operations Management
Oversee daily office operations to ensure efficiency, organization, and professionalism
Manage administrative processes, workflow coordination, and office resources
Serve as a central point of contact for internal teams and external stakeholders
Maintain a well-functioning and professional office environment
Conference & Event Services
Coordinate and manage conference services, including meeting setups, logistics, and execution
Plan and oversee all conference center activities and bookings
Check conference rooms prior to client arrival to ensure readiness and standards are met
Ensure rooms are set according to customer specifications and expectations
Confirm Audio Visual equipment is properly set up and functioning according to client requirements
Partner with internal departments (Conference Services, Catering, Audio Visual) to deliver seamless events
Finalize event and meeting details with clients and communicate plans to all relevant departments
Client Services & Coordination
Answer telephones and manage reservations for clients
Track client and event details in internal databases
Provide business center services when requested
Build strong relationships with clients, vendors, and internal teams
Respond to client requests with professionalism, urgency, and attention to detail
Ensure a positive and seamless experience for all users of office and conference services
Leadership & Service Excellence
Supervise and guide support staff, ensuring high performance and accountability
Maintain exceptional service standards aligned with a high-profile client environment
Proactively identify and implement process improvements to enhance efficiency and service delivery
Stay informed on industry trends and share insights with staff
Foster a proactive, service-oriented team culture
Reporting & Administration
Run end-of-day reports and ensure accurate documentation of activities
Monitor operational performance and identify improvement opportunities
Preferred Qualifications
Bachelor's degree preferred
Minimum of 2 years of planning experience in the hospitality or conference services industry
Proficiency in Microsoft Office Suite
Strong organizational and multitasking skills in a fast-paced environment
Exceptional customer service and interpersonal communication abilities
Proactive mindset with the ability to anticipate business needs and adapt to change
Experience working with event planning systems or reservation databases preferred
Key Competencies
Leadership & team development
Client relationship management
Attention to detail & quality assurance
Communication & coordination
Problem-solving and adaptability
Service excellence mindset
Apply to CulinArt today!
CulinArt is a member of Compass Group USA
Click here to Learn More about the Compass Story!
Associates at CulinArt are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Culinart.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Req ID:Â 1539388
CulinArt SectorÂ
HILARIA KWAKUMEYÂ
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